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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what is social media

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Documents related to » what is social media

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

what is social media  it a social phenomenon. What Does SCRM Do? If a CRM product integrates with social media tools, is it SCRM? What about tools that can be used to monitor blogs, social media Web sites, etc? In my opinion, SCRM takes advantage of social media to make CRM more efficient. In other words, instead of taking the phone book and calling people to market your services, now you can search people on Facebook and Twitter, to see who might be interested in your products. Or, instead of using door-to-door sales people, Read More

Social Media Kit


From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions.

what is social media  here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions. Read More

Is Social Media Going to Kill Sales Cold Calling?


Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are you aware that you can use social media for sales, which has advantages over cold calling? In order to answer these questions, let’s take a look at how cold calling and social media can help you with three of the most important rules of

what is social media  make your prospects buy what you’re selling. Educating prospects, sharing knowledge, etc. is nice but it only helps you sell. The method of communication you use is extremely important and can make your sales initiatives successful or not. In a nutshell, you should adapt to the way your prospects want to communicate with you—not the other way around. What do you think? {democracy:51} Read More

The Intelligence of Social Media (Part 1)


According to Wikipedia, “social media is online content created for people using highly accessible and scalable publishing technologies.” These days, networking is very different than it was in the past. A lot of social media services like Twitter, Facebook, LinkedIn, personal blogs, wikis, podcasts, and other types of media content generate big volumes of data. But more importantly, people

what is social media  system that helps clarify what sentiment analysis is based on. According to Golder and Huberman, tags can be useful to •    identify a theme; •    identify a subject; •    identify content ownership; •    refine categories; •    identify qualities and characteristics; •    self reference; and •    organize tasks. These basic conclusions can support the idea that it is possible to measure and find regular patterns in Web content. This issue is by no means easy to address Read More

Social Media and the Future of Business


The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download now.

what is social media  to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download now. Read More

Aras Innovator 11 Makes PLM Social and Mobile


Aras recently announced general availability of Aras Innovator 11, which introduces visual collaboration that uses social technology within the product lifecycle management (PLM) software platform. The collaborative platform was made to be really easy, so one doesn’t have to be a computer-aided design (CAD) professional to use it.

what is social media  Innovator 11 Makes PLM Social and Mobile Aras recently announced general availability of Aras Innovator 11 , which introduces visual collaboration that uses social technology within the product lifecycle management (PLM) software platform. These new capabilities aim to enable teams from engineering, operations, quality, and the supply chain to collaborate more effectively, to solve problems faster across organizations and dispersed locations.   The collaborative platform was made to be really easy, Read More

Real Media Goes To Market


Internet advertising firm Real Media has decided to file for an IPO, at last joining its major competitors, DoubleClick and Engage.

what is social media  company has always been somewhat conservative, and has strong ties through its major stockholder to the print industry, which itself is not the best sign of the agility needed in Internet business. While product development and sales activities are important, and should be funded with this offering, even if the final offering is only a substantial fraction of the projected $75 million that''s a lot of sales people to hire and product development to do. Real Media''s stated strategy includes, but Read More

Facebook Eyeing Enterprise Social Networking


The Financial Times reports that Facebook is secretly developing a social Web site for the enterprise called "Facebook at Work"—allowing users to keep their personal profile separate from their professional profile. Get the details in P.J.'s write-up.

what is social media  Eyeing Enterprise Social Networking Facebook is secretly developing a new business-oriented social Web site called Facebook at Work that will allow users to keep their personal profile separate from their professional profile reported the Financial Times. The new site will look very much like the “personal” Facebook, with a newsfeed and groups, and will allow users to chat with colleagues, connect with professional contacts, and collaborate over documents and processes.   Facebook''s new Read More

Putman Media, Inc.


Putman Media is a business-to-business media firm. The company publishes print magazines and digital media.

what is social media  Media, Inc. Putman Media is a business-to-business media firm. The company publishes print magazines and digital media. Read More

1105 Media, Inc.


1105 Media provides business-to-business research and media content, focusing on technology, products, policy, regulation, and news.

what is social media   Read More

$40 Billion Is Being Wasted by Companies without Product Information Management Strategies-How Is Yours Coming Along?


Information errors are costing retailers and manufacturers a lot of money. Studies show that billions of dollars are wasted because of invoice errors caused by bad data. Most agree that eliminating product information errors will save money, but many of those same believers are not rushing to solve the problem. Why?

what is social media  40 Billion Is Being Wasted by Companies without Product Information Management Strategies-How Is Yours Coming Along? Introduction Information errors are costing retailers and manufacturers a lot of money. In fact, a 2002 study from A.T. Kearney estimated that $40 billion dollars (USD) per year are wasted because of invoice errors caused by bad data. Most agree that eliminating product information errors will save money, but many of those same believers are not rushing to solve the problem. Why? A variety Read More

Case Study: Deluxe Media Services


Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in each country where Deluxe has operations, it was using a different electronic data interchange (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI solution Deluxe chose to solve them.

what is social media   Read More

Culture Is a Business Issue


Company culture is unique and provides arguably the most sustainable competitive advantage an organization can have for distinguishing itself against the competition. With culture impacting your talent, products and services, clients, and even revenue, it’s important to measure, review, and nurture it. Download this guide to learn how to help build a strong company culture within the workplace to help your company thrive.

what is social media  Is a Business Issue Company culture is unique and provides arguably the most sustainable competitive advantage an organization can have for distinguishing itself against the competition. With culture impacting your talent, products and services, clients, and even revenue, it’s important to measure, review, and nurture it. Download this guide to learn how to help build a strong company culture within the workplace to help your company thrive. Read More

Advantage Business Media


Advantage Business Media helps innovators at science, design engineering, and manufacturing companies discover and procure new technologies that give them a competitive advantage through its digital media offerings, magazines, and conferences. Advantage Business Media publishes Manufacturing Business Technology, a resource for decision makers in operations, information technology, automation, and the supply chain within manufacturing industries.

what is social media   Read More