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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what is social media

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Documents related to » what is social media

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

what is social media  it a social phenomenon. What Does SCRM Do? If a CRM product integrates with social media tools, is it SCRM? What about tools that can be used to monitor blogs, social media Web sites, etc? In my opinion, SCRM takes advantage of social media to make CRM more efficient. In other words, instead of taking the phone book and calling people to market your services, now you can search people on Facebook and Twitter, to see who might be interested in your products. Or, instead of using door-to-door sales people, Read More

The Intelligence of Social Media (Part 1)


According to Wikipedia, “social media is online content created for people using highly accessible and scalable publishing technologies.” These days, networking is very different than it was in the past. A lot of social media services like Twitter, Facebook, LinkedIn, personal blogs, wikis, podcasts, and other types of media content generate big volumes of data. But more importantly, people

what is social media  system that helps clarify what sentiment analysis is based on. According to Golder and Huberman, tags can be useful to •    identify a theme; •    identify a subject; •    identify content ownership; •    refine categories; •    identify qualities and characteristics; •    self reference; and •    organize tasks. These basic conclusions can support the idea that it is possible to measure and find regular patterns in Web content. This issue is by no means easy to address Read More

Social Media Kit


From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions.

what is social media  here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions. Read More

Social Media in Your Supply Chain Keeps Everyone in the Loop


Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like Facebook and Twitter are being increasingly used in a new, flexible supply chain cycle. Read this article to learn how two very different companies are taking advantage of the unique contribution social media can make to the dynamic supply and demand loop.

what is social media  of social media for what it calls multitier network visibility, which it says can expand your view of risks that may exist in the subtiers of your supply base… [by requesting that] your top-tier suppliers provide visibility into subtier suppliers ( source : SAP Supplier InfoNet Solution Brief [PDF download]). SAP InfoNet can also harness the power of social media in the form of a dynamic performance review process: SAP Supplier InfoNet collects and aggregates supplier performance information from Read More

Social Media and the Future of Business


The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download now.

what is social media  to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download now. Read More

King Fish Media


King Fish Media creates marketing programs. The company’s work includes content development, publishing, social media campaigns, marketing research, webcasting, and corporate events.

what is social media   Read More

UltiPro Is Now TEC certified


Ultimate Software's human resources (HR) solution UltiPro is now TEC Certified. Learn about the product's main differentiators in the market, and more.

what is social media  Is Now TEC certified It is my pleasure to announce that the UltiPro human resources (HR) solution is now TEC Certified. The UltiPro Certification Report will be published within the next few weeks on TEC’s Web site in the certification reports section. Before then, here’s a sneak peek into my gatherings. Company Background Ultimate was founded in 1990 and has been publicly traded since 1998. Although over time the product has changed dramatically, evolving from client-server to cloud Read More

Trending Now: Social Learning


Social learning provides a community for everyone to ask and answer questions in an environment rife with varying perspectives, challenges, and insights. Multiple alternative resources exist for advanced learning, including video, massive open online courses, gamification, and social networking tools. This report addresses the business impact of social learning and how organizations can take advantage of it to grow.

what is social media  social learning, social networking, MOOC, professional development, career development, enterprise social collaboration Read More

Attensity Social Analytics Suite


Attensity’s suite of social analytics and engagement applications is built on Attensity's text analytics platform and offers organizations the key capabilities they need to leverage customer conversations as a business asset.  

what is social media  Social Analytics Suite Attensity’s suite of social analytics and engagement applications is built on Attensity''s text analytics platform and offers organizations the key capabilities they need to leverage customer conversations as a business asset. Read More

Is Your Enterprise Application on a Road to Nowhere?


Consolidation is a well-documented trend and is to be expected in the market for enterprise applications. This article outlines the evolution of the enterprise software market. Specifically, it focuses on the revolutionary technology known as service-oriented architecture (SOA).

what is social media  and marketed it. To what extent is this application built with industry-standard technologies, including Java and .NET? Proprietary programming languages, middleware, and development tools will be harder to support as the market evolves away from them. Questions for Unified Technology Companies Unified technology companies provide enterprise applications based on a single integrated platform. Examples include SAP and IFS. Here are key questions to ask unified technology companies: How can this Read More

Customer Relationship Management and Social Networks-They're Related How, Again?


No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately improve its products.

what is social media  this portends. The Question What the heck is social networking, besides being a giant online gathering place for teens or college students (or, if of age, a virtual bar), or a monster repository for sharing videos and photos that has no particular monetary value that anyone can see within a (metaphorical) thousand miles of it. In fact, using social networks is a major business initiative, and it is becoming a huge factor in how successful (or not) businesses will be with their customers in this part of Read More

HIMSS Media


HIMSS Media provides content for health-focused IT communities. Its work includes publications, lead generation, and events.

what is social media   Read More

Where is Oracle in the Product Lifecycle Management Software Market?


Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development.

what is social media  Oracle has taken a somewhat more risky and expensive acquisition approach for certain functional areas, as demonstrated by the acquisitions of Siebel for CRM, G-Log for multimodal transportation planning and execution, and Retek for unique retail applications and expertise. PLM, however, seems to be a more difficult puzzle for Oracle to solve. Internal development and commitment to the PLM solution set continues in earnest, while any speculation that their game plan may include a PLM acquisition Read More

What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

what is social media  how is it measured? What if capacity is allocated on a provisional basis (or as a standby for emergencies), and not used? How are users to be billed? Furthermore, most enterprise applications are used unpredictably, and composite or tightly integrated applications add further complexity. In the future, these applications will increasingly be made of dynamically linked components and services, and some will be used almost continuously, while others only occasionally. To measure such usage, one might Read More