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Abstract:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality
needed to leverage the data supplied by products like (...)
Excerpt related to
what is crm solution:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship mana...
Published:
2000-11-06
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Abstract:
Organizations today are looking for low-risk solutions that provide immediate value. This paper introduces a set of solutions
that offers a range of processes to address major phases of the customer life cycle. These rapid deployment customer relationship
management (CRM) solutions give companies a live, (...)
Excerpt related to
what is crm solution:
Build Your Own SAP CRM Solution—and Know Exactly How Much It Will Cost. Source: SAP. Document
Type: White Paper Description: Organizations ...
Published:
2011-03-15
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Abstract:
Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire
or contact us... (...)
Excerpt related to
what is crm solution:
YOur CRM Solution in Our 2011 CRM Buyer's Guide. ...
(Apply for listing here). Showcase your solution(s) in this essential CRM guide, which includes.
...
Published:
2011-06-20
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Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
what is crm solution:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. ...
How to Choose the Right Hosted CRM Solution for You. ...
Published:
2010-03-11
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Abstract:
A data storage company planning to become a major player in the field needed customer relationship management (CRM) software
that would scale to the company’s growth and integrate with its other business software. Learn about the solution that integrated
accounting and manufacturing packages affordably (...)
Excerpt related to
what is crm solution:
CRM Solution Helps Growing Data Storage Provider Meet Its Information Needs. Source: Microsoft.
Document Type: Case Study Description ...
Published:
2010-03-11
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Abstract:
The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to
long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship
management (CRM) software from Microsoft Dynamics, recently (...)
Excerpt related to
what is crm solution:
Case Study: CRM Solution’s Superior Workflows and Multitenancy Create Stronger Customer
Service. Source: Microsoft. Document Type ...
Published:
2010-03-11
-
Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
what is crm solution:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. ...
How to Choose the Right Hosted CRM Solution for You. ...
Published:
2010-03-11
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Abstract:
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many
companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation
has devoted its efforts to developing and maintaining a clie (...)
Excerpt related to
what is crm solution:
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment,
many companies have failed t...
Published:
2004-06-15
-
Excerpt related to
what is crm solution:
... native SOA-enabled plug-in solutions so that user companies can now get the combination of, eg, a world-class
CRM or talent management solution, albeit with ...
Published:
2008-01-28
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
what is crm solution:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
what is crm solution:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions,
Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your
comments and questions at showdown@technologyevaluati (...)
Excerpt related to
what is crm solution:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft
Dynamics CRM an...
Published:
2009-05-15
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Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
what is crm solution:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26
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Abstract:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention
by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how (...)
Excerpt related to
what is crm solution:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from ea...
Published:
2003-07-03
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Excerpt related to
what is crm solution:
... Comments. Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its
own CRM Solution (Part II) » The TEC Blog on 28 January, 2008 at 8:45 am #. ...
Published:
2008-01-14
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Abstract:
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This
study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition
and highlights some of SugarCRM's open source busi (...)
Excerpt related to
what is crm solution:
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This
study, based on a clie...
Published:
2004-11-30
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Abstract:
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises.
While it is a product that may raise the bar in its target markets, the competitive offering is not exactly a pushover. (...)
Excerpt related to
what is crm solution:
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While
it is a product tha...
Published:
2002-11-26
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Abstract:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future,
its direct competitors are far from feeling (...)
Excerpt related to
what is crm solution:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Stree...
Published:
2001-06-26
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Abstract:
10 Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company. Find Free Reports and Other Solutions
to Define Your Acquisition In Relation To the ERP Finance and Accounting Solution Big-name vendors are competing with those
that have long catered to midsized enterprises. With (...)
Excerpt related to
what is crm solution:
10 Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company. Find Free Reports and Other Solutions
to Define Your Acq...
Published:
2010-03-11
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Abstract:
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market
segment extensively. This is the second of a series of articles that look at strategies deployed by major enterprise solution
vendors to attract the SMB decision makers and whether t (...)
Excerpt related to
what is crm solution:
The star above small and medium businesses (SMB) has never been so bright. CRM solution
vendors are courting this market segment extensively. Th...
Published:
2003-06-30