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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is ces


How the Recession May Be Affecting Your Business and What You Can Do about It


what is ces  on the individual and what business he or she is in. Some industries have been harder hit than others (e.g., construction and manufacturing), but one thing is certain—the recession’s effect is being felt by everyone everywhere. Unemployment Rates on the Rise During the Great Depression (from 1929 to the mid 1930s), the unemployment rate reached 25 percent. Those kinds of numbers make today’s economic difficulties pale in comparison. That being said, today’s unemployment rates are still steadily

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Salesforce.com Wants to Help You Transition to a Customer Company


Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software

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Is Daily Defragmentation Needed in Today’s Environment?


The exponential growth of storage requirements is driven by the increased complexity and size of applications, operating systems, and data. In this environment of bigger disks storing not only larger files, but more files than ever, the effects of fragmentation rapidly grow on systems each day. To combat the daily degradation of system performance, disks need to be defragmented daily.

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The Best ACT! Is Still to Come


After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force automation features for small to midsize businesses. Now available in a workgroup version, it offers new templates, enhanced opportunity management, additional security, contact record permissions, group scheduling features, and new quote generation functionality. Technical improvements include an SQL database and a complete .NET platform positioning ACT! for total Internet accessibility. The balance of power will surely shift in the competitive landscape as ACT! 2005 covers SME CRM areas currently marked by competitors such as Goldmine and MS CRM.

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Project Portfolio Management Tools: Which Approach is Best?


Project portfolio management (PPM) is a hot topic, and there’s no shortage of related advice. However, much of the current advice is incomplete—or flat-out wrong. Before purchasing a tool, buyers should familiarize themselves with established theories for valuing projects. Armed with understanding, they can avoid getting "burned" by the unsuitable PPM tools that are being pushed in the marketplace.

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Is Your ERP System Built for Your Industry?


Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all the processes that it also becomes a core requirement. This white paper discusses the process manufacturing paradigm and provides a guideline for any process manufacturing company that needs to identify ERP system requirements most suitable for their business.

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Survey: Is ERP Meeting the Needs of Higher Education?


Technology Evaluation Centers (TEC) is conducting a research study on the changing needs of higher education institutions. To better understand the enterprise software needs of these institutions, as well as to determine whether their current systems are equipped to handle their changing requirements, we have developed a short survey. If you work in higher education, you are encouraged to

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NetSuite Is TEC Certified for Small Business Software


The NetSuite enterprise resource planning (ERP) solution is now TEC certified for small businesses. TEC senior ERP analyst Ted Rohm previews the product, including new interface enhancements, such as progressive disclosure. Read up on some of the important NetSuite ERP functionality for your small business.

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When Passwords Aren't Enough: The Need for Strong Online Authentication That Is Easy to Use


For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This paper examines the security threats associated with weak authentication practices on the Web, why businesses need to strengthen online authentication, and new approaches for delivering one-time passwords and two-factor authentication. Increase your Web site security now.

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Is IoT Changing the Face of Omnichannel Retail?


Omnichannel retail has forever changed the face of retail. And now, another recent innovation, the Internet of Things, is poised to change the face of retail—once again. TEC CRM analyst Raluca Druta keys in on how she envisions this relationship to unfold in the preamble to the full discussion on the topic later this month on ERP Conversation Live.

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The Proof Is in the ROI


A well-thought out, comprehensive ROI (return on investment) marketing and sales program is becoming a must in today's difficult business to business (B2B) software market. However, few companies seem to be investing appropriately. The first mistake they make is to try to keep costs down by attempting to create an ROI program internally. It's a sure way to waste value people, time, and effort. If you want a significant return on your ROI sales and marketing investment, hire an expert.

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