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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what are unified communications


Enterprise Unified Communications Comparison Guide
This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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Documents related to » what are unified communications

What Do Users Want and Need?


At the basic level, users want a more intuitive way to "look inside the business", and they want applications to bring them closer to their operations, such as alerts that can help them handle exceptions or better yet, to act on business events (or even non-events) well before they become exceptions.

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Are Your Company Laptops Truly Secure?


The portable nature of laptops makes them particularly susceptible to all kinds of security and tracking problems. This paper discusses the strengths and limitations of laptop security, including the technology for accurately tracking IT assets, recovering missing computers, and deleting data remotely.

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Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide


Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice.

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Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

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Technology Evaluation Centers’ (TEC’s) Software Buyer’s Guides Are Now Available in Spanish


TEC buyer’s guides are globally recognized in the IT industry for their comprehensive and impartial research and analysis of essential enterprise software functionality and the solutions available on the market. And the TEC ERP for Midsize Manufacturers Buyer’s Guide and the TEC Mobile BI Buyer’s Guide are now available in Spanish.

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What Can Pure CPQ Vendors Do Now?


For a few years now, pundits have opined that the quote-to-order (Q2O)/configure, price, quote (CPQ) realm is not sustainable as a standalone enterprise software category. Lo and behold, in the course of recent months several leading CPQ vendors have been acquired. The recent absorption of CPQ capabilities by multiple providers of enterprise resource planning (ERP) and other adjacent enterprise

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Unified Communications Guide: Staying On-Premise or Going to the Cloud


Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified communications UC makes sense. While some businesses will be perfectly happy moving over to VoIP, others will want the richer set of benefits that come with UC. Once the decision to go with UC has been made, businesses have to choose between retaining their premise-based environment for communications applications and adopting cloud-based UC. This guide will help you to evaluate these options, and give a review of the market landscape of UC providers.

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Let Your Hard Drives Tell You Where they Are!


Dogs, books, dolphins, and khakis are all being tracked. What about those hard drives at Los Alamos?

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Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization


A true unified communications (UC) solution, integrated with hosted voice over Internet protocol (VoIP) phone service helps improve fluidity of office communication and collaboration. But before decision makers can decide whether or not a hosted unified communications solution is right for their organizations, they must decide whether or not to adopt cloud (hosted) technology. Find out more.

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Network Convergence: The Unified Network Platform


As proprietary network hardware appliances become obsolete, unified network platforms (UNPs) are slowly gaining momentum. UNPs are the new paradigm for networking and security—operating on a single system that can be implemented on off-the-shelf hardware. With a UNP, organizations can design, build, manage, and maintain secure networks, without the limitations and expense of vendor proprietary hardware and software.

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