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Web-enabled Sales Tactics
The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new

web visitor behavior  needs analysis activity. Smart web sites know how to identify these return visitors and to learn their interests from prior activity, so that it can deliver a more relevant and engaging visitor experience. Amazon.com is a good example of a site that tracks user history to create a profile that enables the site to personalize its service. The goal at this phase is to identify early stage sales opportunities, such as organizations with unusually high volumes of inquiry activity. By integrating this Read More
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » web visitor behavior


Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

web visitor behavior  they are using the Web browsing tool. Furthermore, Chat Availability Controls displays real-time agent availability and therefore allows for better control of the chat pipeline. Strategic and Operational Chat Channel Analytics offer out-of-the-box reports and ad hoc reports that shed light on channel utilization and agent productivity. The new version features a Background Service Updates application that produces high availability metrics for Oracle RightNow Chat Cloud Service during service Read More
Adsmart Blazes Vertical B2B Trail
Online advertising network Adsmart will be developing ad networks based on vertical business-to-business markets. This may reduce some of the variability of

web visitor behavior  information from advertising logs, web server logs and registration databases. This is difficult even with commercial ad servers. To make it work with an advertising network is technically possible, but will require careful design and programming, and custom tailoring to the individual websites that serve ads. We predict (probability 85%) that some ad network will announce this degree of visitor identification within 9 months. Adsmart is among the best positioned to do this, since it has access to the Read More
Case Study: WebTrends
WebTrends, a leader in Web analytics, needed a way to offer customers reporting and analytical access to the information generated by its Visitor Intelligence

web visitor behavior  WebTrends, a leader in Web analytics, needed a way to offer customers reporting and analytical access to the information generated by its Visitor Intelligence product, which combines off- and online data to provide insight into customers. WebTrends sought a scalable best-of-breed business intelligence (BI) solution that would integrate with its own product. Find out about the reporting and analytics solution it chose. Read More
Counting Website Traffic
Knowing how many people visit your website can help you improve the site and increase revenues. Counting them can be easy or accurate, but not both.

web visitor behavior  on the intricacies of web measurement. Universal website auditing would put everyone on the same level playing field. However, although common in the publishing industry, auditing is not yet universal on the Internet. If hits are not the right measure, what is? It should not be surprising that there is no single right measure. As always, what you measure depends on what you want to know. What people really want to measure when they use hits is page impressions (also known as impressions or page Read More
Software Selection for Organizations: Are We Becoming Too Web-biased?
Web-based software has come of age: it is more robust and stable, and combined with the increased speed of the Internet, businesses have reaped tremendous

web visitor behavior  into the World Wide Web with the purpose of causing some sort of damage to PCs. Now, when PCs are connected to the Internet, they are in constant danger of succumbing to new classes of malware, spyware, and worms. Sadly, their operating systems are not equipped to handle these external and unwelcome threats, and we need to install additional software to protect our computer assets from these virtual predators. Unlike with mainframes, the performance of PCs is unpredictable in terms of the unknown actions Read More
Integrating Web Messaging into the Enterprise Middleware Layer
The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within

web visitor behavior  Web Messaging into the Enterprise Middleware Layer The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within browsers and on mobile devices. Many of these applications have large and unpredictable data volumes, user counts, or both, putting stress on many software-based Web streaming solutions. This white paper describes the architecture and advantages of Solace's high-performance Web messaging Read More
Web Content Management (WCM) Software Evaluation Report
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet),

web visitor behavior  (WCM) Software Evaluation Report Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security. Read More
Keys to Accelerating Web Application Delivery
Slowdowns, scalability issues, and security gaps hit Web applications where it hurts. Data center consolidations put distance between application servers and

web visitor behavior  to Accelerating Web Application Delivery Slowdowns, scalability issues, and security gaps hit Web applications where it hurts. Data center consolidations put distance between application servers and users—producing long round-trips and slow response times. Luckily, there is a solution. Deploying a wire-speed application system—in a unified single-platform design—boosts response times, improves infrastructure scalability, and safeguards against security threats. Read More
Kentico Enterprise Marketing Solution (version 7) for Web Content Management Systems Certification Report
Kentico Enterprise Marketing Solution (EMS) is now TEC Certified for online evaluation of Web content management (WCM) solutions in the Information Management

web visitor behavior  Solution (version 7) for Web Content Management Systems Certification Report Kentico Enterprise Marketing Solution (EMS) is now TEC Certified for online evaluation of Web content management (WCM) solutions in the Information Management and Collaboration Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product Read More
Aberdeen Research Brief: Web Security in the Cloud-More Secure! More Compliant! Less Expensive!
This paper compares on-premise versus software-as-a-service (SaaS) hosted solutions for Web security. Through the comparison, you can see that there is research

web visitor behavior  Research Brief: Web Security in the Cloud-More Secure! More Compliant! Less Expensive! This paper compares on-premise versus software-as-a-service (SaaS) hosted solutions for Web security. Through the comparison, you can see that there is research that suggests that hosted services are a better choice for compliance, security, and costs. If you’re an IT manager who is undecided about the SaaS model, this is a must-read. Read More
A Practical Guide to Web Application Acceleration
When it comes to your Web applications, speed is the only metric that matters. After all, Web apps handle the bulk of your critical operations, from inventory

web visitor behavior  Practical Guide to Web Application Acceleration When it comes to your Web applications, speed is the only metric that matters. After all, Web apps handle the bulk of your critical operations, from inventory and customer relations, to sales and accounting. They’re essential for interacting with your business partners, and without them there’d be no such thing as e-commerce. Read this guide to find out what you can do to accelerate your Web applications to top speed. Read More
3Com Will Route Customers to In-house Web Design Firm
Network giant 3Com has purchased an E-business web design and consulting firm.

web visitor behavior  Route Customers to In-house Web Design Firm Event Summary Network and telecommunications expert 3Com Corporation (NASDAQ: COMS) has purchased a 40 person company specializing in Internet design and strategic consulting. Details of the purchase of Interactive Web Concepts (IWC) of Mountain View, California were not disclosed. Market Impact 3Com gets its foot into quite a few corporate doors. Comparing the booming E-commerce business with its own 6.5% sales growth, 3Com may have felt that it was time to Read More
Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales
Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However

web visitor behavior  Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance Read More
PRISM Users Get A Dedicated, Independent Web Community
Users of the Baan Process ERP product PRISM form a web-site community to provide an independent source of information and sharing of knowledge on one of the

web visitor behavior  Get A Dedicated, Independent Web Community PRISM Users Get A Dedicated, Independent Web Community P. Catz - November 5, 2001 Event Summary The Process ERP Users Forum Users of the Baan Process (formerly Marcam ) ERP product PRISM now have an independent web site to serve the needs of their community. According to John Campbell, former Executive Vice President and co-founder Marcam, This web site helps PRISM users gain more value from their investment. It connects them with a network of users, Read More

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