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Software Functionality Revealed in Detail
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 web visitor behavior


Web-enabled Sales Tactics
The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new

web visitor behavior  needs analysis activity. Smart web sites know how to identify these return visitors and to learn their interests from prior activity, so that it can deliver a more relevant and engaging visitor experience. Amazon.com is a good example of a site that tracks user history to create a profile that enables the site to personalize its service. The goal at this phase is to identify early stage sales opportunities, such as organizations with unusually high volumes of inquiry activity. By integrating this

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Documents related to » web visitor behavior

Adsmart Blazes Vertical B2B Trail


Online advertising network Adsmart will be developing ad networks based on vertical business-to-business markets. This may reduce some of the variability of reliance on consumer sites, but is a quite different business from the one they are used to.

web visitor behavior  information from advertising logs, web server logs and registration databases. This is difficult even with commercial ad servers. To make it work with an advertising network is technically possible, but will require careful design and programming, and custom tailoring to the individual websites that serve ads. We predict (probability 85%) that some ad network will announce this degree of visitor identification within 9 months. Adsmart is among the best positioned to do this, since it has access to the Read More

It’s All About User Experience But, How Can We Measure User Experience?


Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.

web visitor behavior  made of how different web page features such as load time, number of links, and size and placement of graphics affected surfer behavior. Their first product to combine these behavioral science studies with software agent technology, Site Analysis (originally named Max; see Will Max Get Mad When He Surfs Your Website? ), scans a site and reports on its key characteristics as perceived by the model. The company has now introduced a second product, Task Analysis, which reports on the user's experience Read More

Oracle Announces New Release of RightNow CX Cloud Service


Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via multiple channels thanks to the newly introduced integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring

web visitor behavior  they are using the Web browsing tool. Furthermore, Chat Availability Controls displays real-time agent availability and therefore allows for better control of the chat pipeline. Strategic and Operational Chat Channel Analytics offer out-of-the-box reports and ad hoc reports that shed light on channel utilization and agent productivity. The new version features a Background Service Updates application that produces high availability metrics for Oracle RightNow Chat Cloud Service during service Read More

Yet Another Crumby Cookie Story


Take a company with a simple and honest business model but without all of its privacy policies clearly stated and a second company which a gift for hyperbole. Mix well, bake at 350 degrees, and take out the faux cookie disaster story of the week. Serve with crow.

web visitor behavior  the data from its web logs, Coremetrics obtains it by having the site embed a JavaScript tag (called a beacon or web bug ) on every page. This tag sends page and cookie data to Coremetrics' servers. Like any ASP, Coremetrics provides websites with the ability to incorporate an important function without the need to make a large up-front investment in licensed software and installation services. Interhack Corporation is a provider of technology products and services generally focused on security, Read More

Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM


In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.

web visitor behavior  SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM Introduction The battle for the dominance in Service Oriented Architecture (SOA) and Web services has so far largely been a war of words without the clear winner yet (and not any time soon), as many underlying Internet-based standards have emerged only recently. Still, the advocates of both major platforms/frameworks, Java 2 Enterprise Edition (J2EE) and Microsoft .NET , agree on the future of Web services, and have Read More

Web 2.0 -- "Wow!" or "So What?!"


Another buzzword (albeit not another three letter acronym [TLA]) that has slowly (or not) but surely crept into our collective mind is certainly Web 2.0. Although there have been some attempts at defining the term, such as at Wikipedia, ZDNet or TechTarget (and there are also some noble attempts of ZDNet bloggers, such as Richard MacManus or David Berlind), it is most likely that 10 different

web visitor behavior  collective mind is certainly Web 2.0 . Although there have been some attempts at defining the term, such as at Wikipedia , ZDNet or TechTarget (and there are also some noble attempts of ZDNet bloggers, such as Richard MacManus or David Berlind ), it is most likely that 10 different folks will provide 10 different interpretations (albeit most of these will revolve around mentioning wikis, blogs, AJAX, mashups, JavaScript, podcasts, social networking and so on). Generally, I would venture to say any Read More

Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS


The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based menus for quick access to stock quotes and bi-directional transactions such as e-business or gaming.

web visitor behavior  of Menu Driven Wireless Web Capability For SMS Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS P. Hayes - May 11, 2000 Event Summary In April TeleCommunication Systems, Inc. (TCS), a leading developer of software applications that enable wireless carriers and enterprises to extend their capabilities to wireless devices, announced the availability of Interactive Menus, a new capability of the TCS Short Message Service Center (SMSC) for TDMA, CDMA and GSM Read More

Proactive Real-time Monitoring of Real Web Transactions


As the web has evolved from being an information exchange medium to a medium of business transactions, it has become critical for businesses to ensure their web sites are available 24x7. And since the user experience is governed by how well site-associated application components perform, effective and proactive monitoring that drills down to the root cause of problems is imperative.

web visitor behavior  Real-time Monitoring of Real Web Transactions As the web has evolved from being an information exchange medium to a medium of business transactions, it has become critical for businesses to ensure their web sites are available 24x7. And since the user experience is governed by how well site-associated application components perform, effective and proactive monitoring that drills down to the root cause of problems is imperative. Read More

3Com Will Route Customers to In-house Web Design Firm


Network giant 3Com has purchased an E-business web design and consulting firm.

web visitor behavior  Route Customers to In-house Web Design Firm Event Summary Network and telecommunications expert 3Com Corporation (NASDAQ: COMS) has purchased a 40 person company specializing in Internet design and strategic consulting. Details of the purchase of Interactive Web Concepts (IWC) of Mountain View, California were not disclosed. Market Impact 3Com gets its foot into quite a few corporate doors. Comparing the booming E-commerce business with its own 6.5% sales growth, 3Com may have felt that it was time to ste Read More

Web Application Security: How to Minimize Prevalent Risk of Attacks


Vulnerabilities in Web applications are now the largest vector of enterprise security attacks. Attacks compromising sensitive data are often the result of “cross-site scripting,” “SQL injection,” and “buffer overflow.” As many companies have discovered, these attacks will evade traditional network defenses unless you take new precautions with automated detection. Learn more in this primer to Web application security.

web visitor behavior  of Attacks Vulnerabilities in Web applications are now the largest vector of enterprise security attacks. Attacks compromising sensitive data are often the result of “cross-site scripting,” “SQL injection,” and “buffer overflow.” As many companies have discovered, these attacks will evade traditional network defenses unless you take new precautions with automated detection. Learn more in this primer to Web application security. Read More

Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

web visitor behavior  Enforce Your E-mail and Web Acceptable Usage Policies Not Just Words: Enforce Your Email and Web Acceptable Usage Policies If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than 19,000 clients ranging from Read More

10 Steps to Purchasing a Web Conferencing Solution


To help you out, here's a handy white paper called 10 steps to purchasing a web conferencing solution.

web visitor behavior  Steps to Purchasing a Web Conferencing Solution So you're interested in purchasing a Web conferencing solution. Good idea. Web conferencing can reduce your travel costs, and enable your organization to work more flexibly , efficiently , and productively . But before you choose the right one, it's best to have a clear idea of your company's needs. To help you out, here's a handy white paper called 10 Steps to Purchasing a Web Conferencing Solution . It will help you through the process of determining Read More

InterLink Web


The InterLink Web platform is a simple, secure and effective solution to administer quality, environmental and safety programs. InterLink Web ISO software is designed for manufacturing, distribution and service professionals responsible for the management of ISO based compliance systems. InterLink is intended to improve management system effectiveness by reducing the resources involved in data collection and performance reporting. With the adoption of InterLink Web, organizations can rapidly implement a comprehensive compliance framework, freeing up resources to focus on their core business.    

web visitor behavior  Web The InterLink Web platform is a simple, secure and effective solution to administer quality, environmental and safety programs. InterLink Web ISO software is designed for manufacturing, distribution and service professionals responsible for the management of ISO based compliance systems. InterLink is intended to improve management system effectiveness by reducing the resources involved in data collection and performance reporting. With the adoption of InterLink Web, organizations can rapidly Read More

PRISM Users Get A Dedicated, Independent Web Community


Users of the Baan Process ERP product PRISM form a web-site community to provide an independent source of information and sharing of knowledge on one of the market's first Process-ERP Products.

web visitor behavior  Get A Dedicated, Independent Web Community PRISM Users Get A Dedicated, Independent Web Community P. Catz - November 5, 2001 Event Summary The Process ERP Users Forum Users of the Baan Process (formerly Marcam ) ERP product PRISM now have an independent web site to serve the needs of their community. According to John Campbell, former Executive Vice President and co-founder Marcam, This web site helps PRISM users gain more value from their investment. It connects them with a network of users, Read More