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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 web store service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM) Software Evaluation Report

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security. 

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Documents related to » web store service

Case Study: Holland Bulb Farms Online Flower Provider Manages Web Store to Support Company Growth


With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions, expenses, and purchases. With Everest, the company found the all-in-one solution it needed—and within the first month of going live, saw a 300-percent return on investment. Learn more.

web store service  Online Flower Provider Manages Web Store to Support Company Growth Whether your business is retail, wholesale, distribution, mail order, or e-commerce, Everest is the only management solution you need to run, improve, and grow your business. Source : Everest Software Inc. Resources Related to Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth : Case Study (Wikipedia) Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Read More

Salesforce.com Launches AppExchange Store Builder


Salesforce.com recently announced AppExchange Store Builder to enable any company to create its own custom app marketplace. AppExchange Store Builder leverages technology used to create the renowned Salesforce AppExchange marketplace, replete with business apps that work tightly with salesforce.com's cloud solutions.

web store service  to users via mobile, web, and desktop.   With the new AppExchange Store Builder, companies should be able to create app stores for customers, partners, and employees with built-in dashboards that provide transparency into activity and downloads. The upcoming Salesforce1 Lightning App Builder (currently in beta) will enable salesforce.com users to build applications within a salesforce.com environment without extensive coding. Existing solutions available in the Salesforce AppExchange, such Chargent, Read More

Software as a Service Is Gaining Ground


Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

web store service  in the form of Web e-mail and Web calendaring. More recently, advertisers have realized that Web-based software applications are just another type of digital content that can be used to reach a targeted audience, and companies such as Google , Yahoo! , and Microsoft , are refining their capabilities to target users with context-based advertisements. Shift to Hosted Models Burned by negative experiences deploying unwieldy packaged software suites on their premises, users are now wiser and more assertive. Read More

E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

web store service  The value received from Web-based customer service is proportional to the number of customers and distributors who utilize the method. H. B. Fuller has seen a steady rise in those numbers since the March 2001 launch of the site. H.B. Fuller has learned that is is necessary to have campaigns in place to boost adoption rates among both customers and suppliers. It anticipates significant value when usage reaches critical mass. Before HBFullerStore.com, nearly 80% of Customer Service Dept calls were Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

web store service  displaying information on its web site, without having to take into account who the customers were. Today however, virtually all companies must demonstrate their value to customers by segmenting information that is directly relevant to them. Customer segmentation is not a new idea, since segmentation was supposed to be the way that—with the help of CRM tools—companies would offer the best possible service to their best customers. The problem with applying overt segmentation to customer service was Read More

5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

web store service  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More

7 Ways Service Culture Can Drive Revenue


Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal.

web store service  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

web store service  forecasting software,crm service,crm marketing,sales crm,customer strategy,customer surveys,sales management software,customer service survey,crm services,crm systems,customer segmentation,best crm,customer relationship software,crm implementation,customer service satisfaction Read More

Reflexis Systems—Enabling Connected Retail Store


This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage consumers more efficiently and profitably. Read P.J.'s write-up on the vendor's latest offerings and new retail initiatives that provide customers with a connected retail store experience.

web store service  Systems—Enabling Connected Retail Store This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage consumers more efficiently and profitably. Read P.J.''s write-up on the vendor''s latest offerings and new retail initiatives that provide customers with a connected retail store experience. Read More

Optimal Service-parts Management


Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.

web store service   Read More

VSI Putting Its Service Management Feelers Out


Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations.

web store service  VSI, VServiceManagement, Vertical Solutions, aftermarket service, ERP, enterprise resource planning, post-sales service management, maintenance repair operations, MRO, field service management, FSM, industry watch, Read More

Transform Your Service Organization into a Performance-driven Leader


Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together.

web store service  service organization,mobile workforce,mobile workforce management,field service strategy,ViryaNet,field service efficiency,field service performance,field service operational excellence,field service organization performance,performance-driven service organization Read More

AFS@Store


The searchandizing engine of your online store, which improves the experience for your visitors and boost your sales performance.

web store service   Read More

PTC and ServiceMax Partner for IoT-based Field Service Management Software


PTC recently announced a new partnership with ServiceMax to offer a connected (and thus smarter) field service management software solution with IoT capabilities. This combination should enable customers to initiate remote, predictive, and proactive service, rather than traditional reactive "fire-fighting" service.

web store service  field service management solution, field service management software, service lifecycle management, IoT capabilities, PTC ThingWorx, ServiceMax field management software, service lifecycle management software Read More

Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?


In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.

web store service  achieved through various means, web services have become popular methods employed by ERP for services vendors when implementing an SOA framework. Numerous organizations implement SOA in which web applications interact with each other with standard protocols that can include extensible markup language (XML) running over hypertext transfer protocol (HTTP), universal description, discovery, and integration (UDDI), and simple object access protocol (SOAP). The benefits of SOA include a cost-efficient way of Read More