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Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » web store review roi


Accelerate ROI for Business Process Management (BPM)
Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With

web store review roi  interface on the company''s Web storefront to locate, allocate and ship product from another store directly to the address specified by the customer. In addition, the solution seamlessly integrates with key back-end systems to provide customer order-tracking capabilities throughout the order management lifecycle. With new processes supporting faster customer service and greater efficiency, the company was able to achieve: A return on their BPM project investment within six months. A $3.7 million increase i Read More...
A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

web store review roi  example, are there no Web inquiries from prospects already in the non-Web channel customer base? Analyzing Web-based self-service usage (i.e., searching knowledge base or initiating support cases) can uncover customer interests and suggest process improvement. Keep in mind that prospects may have far different information and support needs than current customers. This can help in fine-tuning an acquisition program to better respond to those customers. Remember, first impressions come but once. For instanc Read More...
Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

web store review roi  laser discs. Currently, the Web is often used as a common source to access databases. This provides organizations with the ability to retrieve information, and store high volumes of content in a more efficiently and in a fashionable order., which is often critical to meet regulatory requirements for legislations like the US Sarbanes-Oxley Act. IDARS is currently in a late majority phase, but still very demanding in the market. Knowledge management is not really a module of ECM, but it uses the information Read More...
Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in

web store review roi  customers that hit the web site in response to an automated campaign URL. This is a valuable feature because it allows marketing professionals to closely monitor the results after a campaign and facilitates return on investment (ROI) calculation. The solution also complies with both US and Canadian public privacy acts by having a remove subscriber URL used to unsubscribe customers from an automated e-mail campaign and a do not solicit field that can be updated in the customer detail screen. Campaigns ar Read More...
How Can IT Help Competitiveness These Bleak Days? - Part 2
Part 1 of this blog series introduced the SAP-sponsored expert panel discussion that explored reasons to maintain IT investments even during difficult economic

web store review roi  least re-write, expose as Web services (if not completely gut out) the existing legacy IT assets to realize the subsequent agility benefits? Not to mention painstaking testing and ongoing management of these loosely coupled technologies ever after . According to the professors’ three -step strategy (i.e., Deploy, Innovate & Propagate) from Part 1 , and their case study findings (implicitly though), companies should be jumping at the opportunity to deploy SOA for flexibility and nimbleness (i.e., innovat Read More...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today

web store review roi  Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve Read More...
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to

web store review roi  SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM Introduction The battle for the dominance in Service Oriented Architecture (SOA) and Web services has so far largely been a war of words without the clear winner yet (and not any time soon), as many underlying Internet-based standards have emerged only recently. Still, the advocates of both major platforms/frameworks, Java 2 Enterprise Edition (J2EE) and Microsoft .NET , agree on the future of Web services, and have Read More...
Web Application Security: How to Minimize Prevalent Risk of Attacks
Vulnerabilities in Web applications are now the largest vector of enterprise security attacks. Attacks compromising sensitive data are often the result of

web store review roi  of Attacks Vulnerabilities in Web applications are now the largest vector of enterprise security attacks. Attacks compromising sensitive data are often the result of “cross-site scripting,” “SQL injection,” and “buffer overflow.” As many companies have discovered, these attacks will evade traditional network defenses unless you take new precautions with automated detection. Learn more in this primer to Web application security. Read More...
FileNet Enhances Panagon Web Publisher with XML
The Panagon Web Publisher contains abstraction capabilities that provide intelligent document analysis and mapping, which allows all published documents to

web store review roi  Enhances Panagon Web Publisher with XML Event Summary FileNET Corporation (Nasdaq: FILE) today announced its new Panagon Web Publisher TM 4.0 software, which provides new XML language and incremental publishing capabilities for enhanced content management support of Web-based information portals. (Source: FileNet). Market Impact The Panagon web publisher application automates the conversion of native application documents into web-based publications. The result is a web document, which is fully Read More...
Great Expectations: What Users Want from the Mobile Web Experience
The combination of more sophisticated devices, more powerful browsers, and superior connectivity have elevated end-user expectations for the mobile Web. This

web store review roi  Want from the Mobile Web Experience The combination of more sophisticated devices, more powerful browsers, and superior connectivity have elevated end-user expectations for the mobile Web. This white paper examines performance statistics and research gleaned from four key verticals: search, retail, banking, and airline. These high-impact, high-traffic areas expose crucial insights on the relationship between mobile Web performance and market leadership. Read More...
Demonstrating the ROI of an ERP System
What kind of tangible return on investment (ROI) can you expect from your enterprise resource planning (ERP) software? The answer: a lot more than you might

web store review roi   Read More...
New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications
While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers are influenced by the quality of

web store review roi  Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers are influenced by the quality of the Web sites they visit, and their perceptions are increasingly shaped by their experiences with social networking sites. Learn how companies are working with software vendors to incorporate advanced technologies into its e-commerce Read More...
Integrating Web Messaging into the Enterprise Middleware Layer
The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within

web store review roi  Web Messaging into the Enterprise Middleware Layer The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within browsers and on mobile devices. Many of these applications have large and unpredictable data volumes, user counts, or both, putting stress on many software-based Web streaming solutions. This white paper describes the architecture and advantages of Solace''s high-performance Web messaging Read More...
ERP ROI in Only 9 Months
Nucleus Research reports that NetSuite, a leading integrated Web-based business software suite, can deliver a positive return on investment (ROI) in fewer than

web store review roi  with a fully functional Web store and cataloging system. As with its other applications, NetSuite’s e-commerce platform allows customers to build and maintain a Web store for relatively less than if they had to do it in-house. Additionally, NetSuite offers the ability to customize a Web store to give it a distinctive look and feel unique to the individual customer. Key features of the platform include: eBay, FedEx, and UPS integration Drop shipment and special order capabilities Affiliate marketing Read More...
New Web Threats in 2009
The new web-borne threats attacking business networks are more intense and sophisticated than ever. Methods using rich media, web 2.0 collaboration tools, and a

web store review roi  Web Threats in 2009 The new web-borne threats attacking business networks are more intense and sophisticated than ever. Methods using rich media, web 2.0 collaboration tools, and a host of other technologies expose networks to a new breed of web security threats. Find out what the latest web security threats are, including the risks and business impact these threats represent, and understand the advantages of hosted security solutions. Read More...

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