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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » web service provider oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

web service provider oss  Top Service Providers | Web Service Provider | Wireless Service Provider Data | Wireless Service Provider Information | Wireless Service Provider News | Wireless Service Provider Report | Wireless Service Provider Update | Wireless Service Providers | OSS Service Provider | OSS Service Provider List | OSS Service Provider Model | OSS Service Provider Offering | OSS Service Provider Review | OSS Service Provider Search | OSS Access Service Providers | OSS Affordable Service Providers | OSS Billing Service Read More
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

web service provider oss  multidimensional reports via a Web browser. The BusinessExpert engine processes events generated by the Process Engine for information relevant to the metrics and analyses created by the business user and presents the information to the user via dashboards. Users can add new process metrics on the fly in the runtime environment to gain insight into current process execution data. Case Management Case management  is a common BPM usage pattern that requires a cross-section of BPM and  customer relationsh Read More
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

web service provider oss  . According to their web site, the Voyager package includes an Application Server, a pure Enterprise Java Beans (EJB) environment that allows for the de-coupling of application logic from systems programming logic. With extensions, and what they call JGL libraries providing more than 50 generic algorithms, the solution provides a common language, and some advanced words within that language, to the software vendors, to allow each to come together and communicate. Our Take  Things are certainly a mess, an Read More
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

web service provider oss  new front-ends (such as Web dashboards or wireless handheld devices, both of which have been implemented by our VAR partners) is a snap. So there''s another element of platform freedom. TEC : What are your views regarding the wrap-around versus rewrite dilemma? Will any products in your family be completely rewritten in managed code? xTuple : It''s self-evident that massive code rewrites are to software companies as big icebergs are to cruise liners. We''re in the happy position of being able to update our Read More
What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

web service provider oss  billing system offers a web based interface for the carriers to have an online view of all the activities and nature of the invoices. Interface should show information of invoices, sub-invoices and CDRs. The billing system should also allow the terminating partners to download their individual CDR (s) and compare them with the accounting data. Billing system should be reliable and highly secure. It should not allow anyone to intrude into the system and view/modify sensitive information. System should also Read More
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

web service provider oss  groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution. Read More
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

web service provider oss  Partners Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects. Read More
IFS Field Service Management Certification Report
IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM

web service provider oss  Field Service Management Certification Report IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix Read More
Using Service Management Software to Enhance the Customer Experience
These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management

web service provider oss  Service Management Software to Enhance the Customer Experience These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that Read More
Freeware Vendor''s Web Tracking Draws Curses
The free cartoon character cursor provided by Comet Systems Inc. tracks and stores the web visits of millions of people. This potential privacy issue was

web service provider oss  Vendor''s Web Tracking Draws Curses Event Summary Comet Systems Inc., a privately held company that gives away software that can convert your cursor into an animated shape of your choosing when you surf the Web, has been collecting information about where the estimated six to fourteen million users of the Comet Cursor point their browsers. The discovery was made by a private security consultant, Richard Smith, a founder of Phar Lap Software, who was also responsible for revealing security problems Read More
Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology

web service provider oss  Service Programs Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service. Read More
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

web service provider oss  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn''t identify one person, or group Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

web service provider oss  Self Service Portal , Web Based Employee Self Service , Employee Self Service Component , Accessing Employee Self Service , Free Employee Self Service , Access Employee Self Service , Banner Employee Self Service , Best Net Employee Self Service , Limited Brands Employee Self Service , Sharepoint Employee Self Service Benefits , Ties Employee Self Service , Manager Self Service Application , Manager Self Service Budgets , Manager Self Service Software . Employee and Manager Self-Service: A Virtual Read More
Bizagi Web Parts for SharePoint
SharePoint has grown to be one of the most widely used technology platforms for corporate intranets. Bizagi integrates with SharePoint through Web parts. This

web service provider oss  Web Parts for SharePoint SharePoint has grown to be one of the most widely used technology platforms for corporate intranets. Bizagi integrates with SharePoint through Web parts. This video shows how Bizagi Web parts integration allows users to participate in business processes managed by Bizagi, with no Web programming required. Read More

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