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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 web pbx solution


Premise PBX Checklist
Looking for a new business phone system? To find a premise-based private branch exchange (PBX) solution that meets your needs, you should ask yourself several

web pbx solution  PBX Checklist Premise PBX Checklist: What to ask before you buy If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   In the face of this constant change, Tippit helps thousands of real phone system buyers make better decisions every day. We also help buyers assess vendors who can solve their specific business problems. Tippit's ability to track and measure the Telephony buyer's research, evaluation and purchase habits provides a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract


Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most profit, while you just want to get the service and features you need at the lowest possible price. The key to avoiding a contract with more—or less—service than you need? Ask the right questions. Find out what you should ask before signing on the dotted line.

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Hosted PBX Buyer's Guide for Small and Medium Businesses


A hosted Internet protocol private branch exchange (IP PBX) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet protocol (VoIP) and get a new range of features and capabilities. While there are several IP PBX options, hosted applications are usually quicker and cheaper to install. Discover the critical features and services your SMB needs in a new hosted phone system.

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Teloquent To e.t.: Now You Can Call Or Use The Web


Teloquent introduced a new release of its software to integrate phone and web-based customer service.

web pbx solution  Call Or Use The Web Teloquent To e.t.: Now You Can Call Or Use The Web D. Geller - April 21st, 2000 Event Summary Teloquent Communications Corporation has its roots in telephony, as an enabler of call centers. Their Web ContactServer 2.1 integrates traditional telephone routing with Web-based customer service tools to provide a consistent experience for both customers and agents. Customers browsing a website are given multiple options for seeking assistance, including requesting immediate callback, Read More

Enterprise IP PBX Buyer's Guide: Features and Services That Matter


The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to keeping up with growth. To evaluate competing offers from both established and new vendors, you need to learn about the market, background information, technology, standards, and the features and services that are critical and important to enterprises. Learn more.

web pbx solution  system directly from a Web browser ' this can include the ability to add coniguration and management functions as well. User Directory: Some form of user directory and address book that is part of the phone system and is centrally updated. Advanced Features Other IP PBX features can get extremely speciic, and the precise mix of features can make a big diference to business operations. Most of these advanced features come under areas like helping with remote oices and remote users, or programmability and Read More

Network Engines, Inc. - Double the CPUs for Web Serving


Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving. In this note, we examine the company and its outlook.

web pbx solution  Double the CPUs for Web Serving Vendor Genesis Network Engines, Inc. (NEI) was formed in 1997 as an IP content delivery-focused vendor. The founder was Lawrence Genovesi, who continues to run the company as President. The original product was a multi-processor server targeted at streaming media providers. In 1998, the company shifted its focus to clustered server products, based on the belief that Internet growth would lead to the need for scalable, cost-effective servers. NEI's revenues come almost Read More

10 Questions to Ask When Choosing a Midmarket ERP Solution


You'll find a list of key questions you must ask in 10 Questions to Ask When Choosing a Midmarket ERP Solution.

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Cream.HR's Solution to Today's Recruiting Challenges


I recently interviewed Caitlin MacGregor, chief executive officer (CEO) and co-founder of Cream.HR, a company that produces a software solution that supports organizations with their recruitment and staffing needs. Cream.HR first captured my attention when it published an announcement about a potential collaboration with the Mars One mission to tackle Mars One’s flood of applications. To meet

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Web Content Management (WCM) Software Evaluation Report


Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security.

web pbx solution  Software Evaluation Report TEC's Web Content Management (WCM) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about vendor or provider Read More

A Fresh Look at SAP’s Software-as-a-service (SaaS) Solution


After a year of silence surrounding SAP’s newest enterprise resource planning (ERP) solution, SAP Business ByDesign is back. During that year, many of its competitors pounced on SAP’s silence, even going so far as to spread rumors that the new product was dead. Find out what one Aberdeen analyst thought of Business ByDesign after taking it for a test drive at Sapphire 2009.

web pbx solution  sap,erp,saas,erp system,enterprise resource planning,erp crm,erp implementation,erp business,software as a service,erp systems,erp management,erp definition,erp project,erp solutions,erp business intelligence Read More

Finding the Right BPM Solution-and Making It Work for You


In a previous blog post, I discussed the importance of data management capabilities of a business intelligence (BI) solution. To recap briefly, the Pareto chart below reveals the most sought-after functionalities of BI software solutions according to TEC data, with data management and business performance management (BPM) coming out on top. Now let’s discuss the second most popular functionality

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EnduraData Wide Area Data Distribution Solution (EDWADDS)


Enduradata's Content Distribution Software is a cost effective and secure solution that allows businesses and governments to distribute data and applications files from one computer to one or more computers. The file size can vary and no additional hardware or software is required. EDWADDS combines the solution with work flow automation to achieve significant operational efficiencies and low total cost of ownership.

web pbx solution  Windows,Linux,Mac,Open Solaris,replication,backup,archive,data migration,disaster recovery,content distribution,data distribution,content distribution services,content distribution system,data distribution service,content distribution network Read More

Freeware Vendor's Web Tracking Draws Curses


The free cartoon character cursor provided by Comet Systems Inc. tracks and stores the web visits of millions of people. This potential privacy issue was discovered and announced by the same security consultant who discovered, in March of 1999, that Microsoft Windows was inserting unique serial numbers into many documents created within Office 97 programs like Word and Excel.

web pbx solution  Vendor's Web Tracking Draws Curses Event Summary Comet Systems Inc., a privately held company that gives away software that can convert your cursor into an animated shape of your choosing when you surf the Web, has been collecting information about where the estimated six to fourteen million users of the Comet Cursor point their browsers. The discovery was made by a private security consultant, Richard Smith, a founder of Phar Lap Software, who was also responsible for revealing security problems Read More

Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

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eCLIPse, Encryption Security Solution


eCLIPse Enterprise Security Solution is an encryption software security solution for any business that requires frequent exchange of secure encrypted data. eCLIPse provides safe transfer of confidential data to and from authorized external resources and prevents unauthorized viewing. Security is managed by smart-card technology (smart-card chip fitted into a USB token). Using simple and physically secure USB tokens, eCLIPse functions at the National Institute of Standards (NIST) "FIPS 140-2 Level 3."

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