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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 web based crm solutions



In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2

web based crm solutions  contract management, and a Web customer portal. This new release, intended for August 2004, enhances the existing family of SalesLogix Sales, Marketing and Support modules and should further demonstrate the full CRM capacity of the product. While SalesLogix already has a reputation as a user-friendly and easily customizable solution, Chris Reich , SalesLogix's director of product management , emphasizes increased usability thanks to a more efficient workflow for adding new contacts and sharing data among

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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MAPICS Unifies The Brand And Interacts For CRM Solutions


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web based crm solutions  (PLM) and configure-to-order (CTO) Web storefronts. Accelerate Customer Profitability: Help customers increase profit share with enhanced sales channel management and business intelligence (BI). Market Impact Having long believed in traditional values like partnership, customer satisfaction, and dependability, MAPICS has pursued additional partnering arrangements intended to help manufacturers move into a collaborative e-business realm prudently. The company has focused on opening and extending its Read More

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

web based crm solutions  CRM System Solutions | Web Based Customer Relationship Management | Work Process | Workflow | Workflow Ad-hoc Routing | Workflow Alerts | Workflow and Reengineering International Association | Workflow and Reengineering International Association Waria | Workflow Application | Workflow Applications | Workflow Automation | Workflow Components | Workflow Database Technology | Workflow Definition | Workflow Diagram | Workflow Diagrams | Workflow Engine | Workflow Escalation | Workflow Example | Workflow in Read More

Confronting International Regulatory Compliance: Web-based GTM Solution


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web based crm solutions  solutions, and webMethods ' Web servers. It provides stable performance for over 10,000 users, has high availability of 99.87 percent, and 24x7, around the clock operations. Figure 1. Global order-to-cash and procure-to-pay cycle. The Open Harbor acquisition also seems to be compatible because both vendors' have a recurring revenue model of transaction-based pricing. Such a model is often been beneficial to users, since buyers not only want to pay less for import/export, and GTM software, but also want Read More

Web-based Enterprise Resource Planning Solution Exhibits Lean Approach


SSI's approach appeals to process manufacturers, as well as some discrete manufacturers with short lead times and high volumes, where the traditional manufacturing resource planning (MRP) approach often shows many shortcomings (and can even be a recipe for disaster).

web based crm solutions  integration), and the TROPOS Web Browser Interface for remote access. The product includes the native TROPOS Active workflow engine to customize business process flows. SSI also provides other open database connectivity (ODBC)-based toolkits, such as TROPOS Incoming Generic Interface ( TIGI ) for batch import and export, and a data collection device scripting language (for instance, in the SSI Shop Floor Data Capture [ SFDC ] module). TROPOS Application Designer allows customers to tailor the product to Read More

Stonylake Solutions


Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations.

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Top Business Intelligence Solutions 2009


To find out, simply use TEC's business intelligence evaluation center to compare how more than 20 leading BI solutions meet your companys needs.

web based crm solutions  Business Intelligence Solutions 2009 New developments in business intelligence (BI) software have made BI more accessible, affordable, and valuable to your business than ever before. And now you can get the benefits quickly, with much smaller implementation budgets and timelines. The leaders include SAP BusinessObjects Edge Business Intelligence, ProClarity by Microsoft, Hyperion System 9 by Oracle, Exact Business Analytics by Exact Software, Infor PM 10, IBM Cognos 8 BI, MicroStrategy 9, and Oco Read More

Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

web based crm solutions  they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, Read More

Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


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web based crm solutions  Solutions, Inc HireIQ Solutions, Inc.'s goal is to help customer service organizations improve hiring decisions, reduce recruiting costs, and increase talent performance using its predictive performance technology. HireIQ is a privately held company based in Alpharetta, Georgia (US). Read More

Global Shop Solutions One-System ERP Solutions


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web based crm solutions  telephone support; Global Shop’s ServiceWeb, which allows posting and tracking of all service calls; and data conversion support. Read More

CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


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web based crm solutions  Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction Linking CRM with Organizational Direction Research that has linked the statistical relationships between organizational behavior and CRM success has identified the importance of senior management leadership and direction prior to the deployment of CRM applications. In other words, it is important that an organization pursues a strategy that is complementary to CRM before the Read More

Understanding IBM Lotus Web Content Management Software


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web based crm solutions  IBM Lotus Web Content Management Software IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply business rules and processes to content, helping to ensure that specific information assets from across the enterprise are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features. Read More

SLK I.T. Solutions


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web based crm solutions  of man-power, a reliable website, state of the art software tools, on-demand technical support and hardware installation are just some of the services and benefits you can expect from SLK I.T. Solutions. Our diverse approach allows you additional time to focus on managing and growing your business instead of juggling service providers Read More