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Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

web 2 0 social networking  media presence with their Web pages. Read More

Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » web 2 0 social networking


Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

web 2 0 social networking  social CRM,mobile CRM,mobile CRM benefits,social CRM benefits,Nucleus Research survey,CRM survey,Salesforce Read More
Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

web 2 0 social networking  hacker,ethical hacking learn,hacking server,hacking,hacker evolution untold,hacking tutorial,mlm businesses,mlm advertising,new mlm,network marketing opportunities,mlm training,mlm distributors,home business,wellness mlm,mlm opportunities Read More
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

web 2 0 social networking  etc.), cover 150 million Web sites, blogs, or forums every day, and can detect location based on global positioning system (GPS) data for mobile users and IP address for people using desktop computers. Natural language processing is then used to identify customer or user sentiment, trends in customer behavior, product standing vis-à-vis the competition , or feedback that companies can use in product development. Here are some examples of how companies have used Astute SRM for social media monitoring Read More
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today

web 2 0 social networking  Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve Read More
The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent
IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive

web 2 0 social networking  Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity of Read More
Social CRM: Key Strategies and Must-have Features
Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer

web 2 0 social networking  social CRM,social CRM strategies,social CRM must-haves,social customer relationship management,CompareBusinessProducts.com Read More
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet

web 2 0 social networking  Content Management (WCM) Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. Read More
SAP Launches Real-time Social Insights
Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but

web 2 0 social networking   Read More
Application-oriented Networking and the SecureSpan XML Networking Gateway
XML gateways, a new class of networking device, manage message-level security, service-level agreements (SLAs), and performance in service-oriented

web 2 0 social networking  within the XML or Web services message itself. With the ability to rapidly inspect and process XML messages, they can perform security, transformation, routing, and SLA operations at wire speed in the network. Read More
Moxie Software Offers Free Social Collaboration Apps
The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration

web 2 0 social networking  phone, chat, etc.) and Web-based (co-browse, click-to-call, etc.) customer experience management. Spaces by Moxie is a broad solution suite that powers more than three billion social interactions per year for leading organizations in the consumer service, financial, healthcare, high-tech, and media and entertainment industries. Moxie Software’s social offering is different from competitors’ “freemium” teaser offerings that all too often impose limitations on the number of users, key features, or Read More
Social CRM-¡Viva la Revolución!
Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software

web 2 0 social networking   Read More
Improving Customer Engagement with Social CRM
In a previous post I discussed how the social revolution impacted customer relationship management (CRM) and underlined that while processes designed to derive

web 2 0 social networking   Read More
From Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed

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They Test Web Sites, Don’t They?
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying capability of websites and middle

web 2 0 social networking  Test Web Sites, Don’t They? They Test Web Sites, Don't They? D. Geller - June 7, 2000 Event Summary RSW Software, Inc., a business unit of test equipment giant Teradyne, Inc. (NYSE: TER), makes software that supports the testing of websites. Their lead product, the e-TEST suite, allows users to capture into a recorded script file the commands that they use to interact with a website. The script file can later be played back to perform regression testing. The same scripts can also be used for Read More

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