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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 voip solution


A VoIP Primer-Everything You Need to Know about VoIP
Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know

voip solution  calls to international cities. VoIP Solution Overview As a VoIP user, you'll need high-speed access to the Internet using anything from a single cable connection up to speeds provided by one or more T1 lines; one or more server PCs with installed interface cards; VoIP software; and a connection interface to the Internet that is programmed as a POP gateway. Disadvantages of VoIP Solutions Sound quality In general, VoIP sound quality matches that of the normal telephone system, and provides AM-radio

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Management (SCM)

Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. 

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10 Steps to Purchasing a Web Conferencing Solution


Before you commit to a web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online collaboration tool. It’s equally important to understand your company’s requirements—from features and functions, to pricing, deployment, and support. Following the steps on this checklist can help you choose the web conferencing solution that delivers the greatest value.

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Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

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How to Choose the Right Hosted CRM Solution for You


How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).

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Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

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Cloud VoIP SMB Phone System Buyer’s Guide


Small to midsize businesses (SMBs) can enjoy big business features from cloud voice over Internet protocol (VoIP) solutions with little to no upfront spending. Other benefits include ease of use, minimal to no IT pros managing the system, scalability, and much more.

Download the "Cloud VoIP SMB Phone System Buyer's Guide," designed to highlight different vendors and feature sets that are noteworthy when it comes to purchasing an SMB phone system, so you don't have to. This guide is also designed to put all the information in one spot, where it can be easily referenced when it's time to buy.

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The 11 Key Questions to Ask of a BI Solution


This white paper first looks at the fundamental requirements that a business intelligence (BI) solution should deliver to your company. Next, this white paper covers the 11 key questions that you should be asking of a future BI technology partner. When the BI provider can answer “yes” to all of these questions, you have BI that is capable of fulfilling your analytical and reporting needs.

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Smooth Migration to VoIP Service


Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition process.

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10 Strategies for Choosing a Mid-Market ERP Solution


Find out in 10 strategies for choosing a mid-market ERP solution.

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eCLIPse, Encryption Security Solution


eCLIPse Enterprise Security Solution is an encryption software security solution for any business that requires frequent exchange of secure encrypted data. eCLIPse provides safe transfer of confidential data to and from authorized external resources and prevents unauthorized viewing. Security is managed by smart-card technology (smart-card chip fitted into a USB token). Using simple and physically secure USB tokens, eCLIPse functions at the National Institute of Standards (NIST) "FIPS 140-2 Level 3."

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VoIP Vulnerabilities: What You Need to Consider When Assessing Business Phone Systems


Many administrators make the mistake of being satisfied by providing VoIP components the same security as they do to their regular data networks. But VoIP security needs differ from other data security needs. This paper looks at reasons why and how this influences the construction of VoIP networks. Read about major VoIP security threats and how they can be circumvented, as well as best practices when assessing VoIP systems.

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