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Small Business VoIP Service Providers Buyer’s Guide
Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of
Business VoIP Service Providers Buyer’s Guide Hosted PBX systems provide an easy way for small to medium (and even some large) businesses to move to VoIP and get a wide range of new features and capabilities for their phone systems. In this buyer's guide you will find details on what to look for, how to buy, what you can expect to pay, and how to get the most out of your investment in VoIP. Source: VoIP-News Resources Related to Small Business VoIP Service Providers Buyer's Guide : Voice over Inte
Field Service Management (FSM) RFI/RFP Template
Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, In...
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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Five Standard Features Any VoIP System Should Have
The move to voice over Internet protocol (VoIP) is fraught with technical and other considerations, but the gains in productivity and efficiency and long-term
Standard Features Any VoIP System Should Have The move to voice over Internet protocol (VoIP) is fraught with technical and other considerations, but the gains in productivity and efficiency and long-term manageability, application integration, and multimodal communications options outweigh the problems if the map forward is well thought out. Read about the 5 features that your VoIP system should have for it to be considered the right solution for your enterprise.
A VoIP Primer-Everything You Need to Know about VoIP
Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know
Emergency services Even though VoIP service can follow you wherever you plug into the Internet, most VoIP installations are at fixed locations. There is generally a legal requirement for the VoIP vendor to provide emergency service numbers for these locations. The way it works is that the VoIP vendor has a web site where the client can provide information such as city, postal code, or other identification. Based on that information, the VoIP provider will link incoming emergency calls to your local
Smooth Migration to VoIP Service
Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business
Migration to VoIP Service Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition process.
6 Easy Steps to Finding the Right Business VoIP Service
Here's a handy guide to help you find the system that's right for your company.
Finding the Right Business VoIP Service 6 Easy Steps to Finding the Right Business VoIP Service Looking for a VoIP business phone system? Here's a handy guide to help you find the system that's right for your company. You'll learn about the questions to ask—and the steps to take—to get the most for your VoIP system dollars. 6 Easy Steps to Finding the Right Business VoIP Service walks you through the key points of the VoIP selection process, including: getting the most for your VoIP dollar,
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become
oriented Architecture-Savior or Nemesis? Service-oriented Architecture—Savior or Nemesis? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Hitachi Consulting UK Named as 2009 Microsoft Partner of the Year for SOA and Business Process Source : Hitachi Consulting Resources Related to Service-oriented Architecture—Savior or Nemesis? : service-oriented architecture (SOA) (Wikipedia) Service-oriented Architecture—Savior or
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and
10 VoIP Companies and Technologies to Watch in 2013
The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying
VoIP Companies and Technologies to Watch in 2013 The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future.
The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services
Evolution of Enterprise Resource Planning Includes Service Industries Since the late nineties, the enterprise resource planning (ERP) vendors that originally targeted the needs of manufacturing organizations have slowly extended their functionality to service the needs of non-manufacturing industries as well. By 2000, when many of the major ERP implementations for the manufacturing industry had tapered off, tier one ERP vendors such as SAP and Oracle had refocused efforts to market their integrated
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will
May Be Overlooking Profits from After-sales Service Introduction Traditional sources of profit margins for manufacturers from product sales are diminishing as more and more products are commoditized, and margins are thus further and further reduced. On the other hand, profit margins from after-sales service are good (if managed well), and hold the promise of sustained (if not increased) revenue in the future. In industries like aircraft, automobile, computers, mobile phones, electronics, and so
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all
Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.
Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC's P.J. Jakovljevic, discuss the impact of mobility on field service management.
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged
Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses? Originally published - February 14, 2007 In a market where labels define software vendors, the power of the enterprise resource planning (ERP) acronym has permeated the small to medium business (SMB) market. Tier one and best-of-breed vendors are embracing the ERP label as the message of choice to its clients, especially in the services sector where ERP is less mature.
Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).
Performance Insight Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical
Service Business Intelligence Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and
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