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Software Functionality Revealed in Detail
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 voip advantages


Settling the VoIP Debate: Hosted VoIP vs. VoIP PBX
Voice over Internet Protocol (VoIP) phone systems are growing in popularity among businesses of all sizes. Both Hosted VoIP and VoIP PBX (Private Branch

voip advantages  Both Hosted VoIP and VoIP PBX (Private Branch Exchange) systems are available, with differing advantages and disadvantages related to bandwidth, cost, customization, and life expectancy. This white paper compares the advantages and disadvantages of hosted VoIP versus VoIP PBX systems and gives advice for businesses in the process of making a VoIP purchasing decision.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » voip advantages

Hosted VoIP for Small Business: A Buyer’s Guide


As your small business grows, are you ready to abandon your conventional landline and make the switch to a VoIP phone system? If you’re searching for ways to trim costs at your small business, you may want to consider opting for a hosted VoIP (also referred to as virtual PBX) phone system. Before choosing a hosted VoIP provider, it helps to compare key features and benefits that hosted VoIP systems offer. Read further.

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Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

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Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

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A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

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Cloud VoIP Mobility Buyer’s Guide


These days, a lot of employees work remotely. The most visible of them are those who are traveling for business, but there are also those who work from home or in small and/or remote branch offices. Even small companies can have overseas employees, and many of them may switch among any combination of these work situations at different times. In any case, all represent different types of mobile workers and cloud VoIP providers offer a variety of ways to keep such workers connected.

Download this guide to have more insight on six cloud VoIP providers that offer various mobility capabilities.

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Migrating Your Business to VoIP: Five Key Success Factors


Once you’ve decided you need to retire your legacy phone system and move towards a voice over internet protocol (VoIP) system, determining how you migrate to and from becomes the next priority. While you don't need to know every aspect of this migration from the outset, you certainly need an overall roadmap, not only for your own planning, but also to provide management both comfort and confidence in moving to VoIP.

The success factors outlined in this white paper should be adequate for both needs, and by addressing these, the risks associated with VoIP will be minimized to the point where you'll be wondering why you didn’t do this sooner.

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IP Telephony 201: The Nuts and Bolts of VoIP


In IP Telephony 101, I looked at the pros and cons of IP telephony, and a few of the considerations you should explore before making the switch to VoIP. We’ll turn now to the nitty-gritty of VoIP systems: the architecture, the equipment, the network structure, the software, and what you can expect to pay. But before we start, let’s get WAN and LAN out of the way. A LAN (local area

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Buying VoIP for Your Business: Best Practices


If you want to endear yourself to your boss, one thing you can do is to suggest cost savings with no loss to the level of service your company currently enjoys. The bigger trick, though—and the one that will make you look like a superstar—is when you can save money but actually provide your company with more than it previously had. Luckily, improvements in technology combined with cheaper costs allow you to do just that. Download this guide to find out how.

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Making Sense of Unified Communications: Five Decision-making Strategies


If you are considering unified communications (UC) now, chances are you are already using voice over Internet protocol (VoIP), and presumably that has been meeting your expectations. Whereas VoIP is a singular mode of communication, UC covers multiple modes and will accommodate new ones as they come along.

Download "Making Sense of Unified Communications: Five Decision-making Strategies" to learn about the current state of UC and five key trends, along with five strategies to help your IT department make the right choices.

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Cloud VoIP Contact Center Buyer’s Guide


Contact centers benefit any company whose employees spend a lot of time talking with customers on the phone, whether through incoming sales or service calls or through outgoing sales calls; therefore, this helps companies deal with large numbers of customers more effectively. Until cloud voice over Internet protocol (VoIP) came along, contact centers were available only to the largest companies with hundreds of agents. Now the same capabilities are available to companies of every size.

This buyer's guide assesses six cloud contact center VoIP providers that offer significant contact center capabilities and features. If you're looking to run a formal or de facto call center, you will likely find one among these that will fit your needs.

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