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Resumen:
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding
of their functional and technical requirements and second, identifying the vendors that best match their requirements. This
article will focus on determining the functionali (...)
Extracto del documento de
vision crm as crm solution:
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding
of their functi...
Publicado en:
2003-04-18
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Resumen:
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10
Steps to a Successful CRM Implementation. When selecting or implementing a customer relationship management (CRM) solution,
a mistake or error in judgment can be extremely costly. Th (...)
Extracto del documento de
vision crm as crm solution:
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10
Steps to a Successful C...
Publicado en:
2010-03-11
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Resumen:
Amdocs Management Limited announced that it reached an agreement with Nortel Networks to acquire the assets of Nortel’s Clarify
business for US $200 million. Nortel is jettisoning business units that are not in line with its current vision. Who is Amdocs,
and what do they plan to do with their newly-a (...)
Extracto del documento de
vision crm as crm solution:
Amdocs Management Limited announced that it reached an agreement with Nortel Networks to acquire the assets of Nortel’s Clarify
business for US $2...
Publicado en:
2001-10-26
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Resumen:
A customer relationship management (CRM) solution can enhance your overall business performance by integrating your front-
and back-office activities, now and in the future. There are five key considerations involved in an effective CRM implementation.
The first is the quality of your customer and busine (...)
Extracto del documento de
vision crm as crm solution:
SalesLogix Product Strategy and Vision. Source: Sage. Document Type: White Paper Description: A customer
relationship management (CRM) solution can enhance your ...
Publicado en:
2010-03-11
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Resumen:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development
and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development,
and a deep, new relationship with IBM for bot (...)
Extracto del documento de
vision crm as crm solution:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented- Here (NIH) approach to software development
and delivery, to a ...
Publicado en:
2001-09-22
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Resumen:
Customer relationship management (CRM) solutions can help you achieve success by managing your company’s customer-facing
processes and implementing a customer-centric vision. But to make the most of CRM’s benefits, you should weigh and consider
the options by answering key questions about your proces (...)
Extracto del documento de
vision crm as crm solution:
... management (CRM) solutions can help you achieve success by managing your company’s customer-facing
processes and implementing a customer-centric vision. ...
Publicado en:
2010-03-11
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Resumen:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Extracto del documento de
vision crm as crm solution:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Publicado en:
2008-10-13
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Resumen:
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head? (...)
Extracto del documento de
vision crm as crm solution:
JD Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far
have they gotten in ...
Publicado en:
2001-09-18
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Resumen:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
Extracto del documento de
vision crm as crm solution:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
Publicado en:
2003-04-19
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Resumen:
P.J. Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship management
(CRM) portfolios. Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming
up its enterprise resource planning (ER (...)
Extracto del documento de
vision crm as crm solution:
PJ Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship
management (CRM) portfolio...
Publicado en:
2011-05-13
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Resumen:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant and Time-Bound.
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer
experiences to differentiate themselves from the (...)
Extracto del documento de
vision crm as crm solution:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant
and Time-Bound. With product lif...
Publicado en:
2010-03-11
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Resumen:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Extracto del documento de
vision crm as crm solution:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Publicado en:
2001-11-22
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Resumen:
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces. (...)
Extracto del documento de
vision crm as crm solution:
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.
Publicado en:
2001-09-20
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Resumen:
As the current market trend is towards vendors that can provide well-rounded but vertically focused solutions for medium-sized
companies, Navision seems to have positioned itself to take a lead other vendors may find hard to emulate. The merger outline
was sound, the common groundwork has been identified (...)
Extracto del documento de
vision crm as crm solution:
As the current market trend is towards vendors that can provide well-rounded but vertically focused solutions for medium-sized
companies, Navision...
Publicado en:
2001-12-03
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Resumen:
CRM without Compromise: a Strategy for Profitable Growth. Search for Documents and Other Solutions to Delineate Your Comparison
In Relation To a CRM without Compromise. When implementing customer relationship management (CRM), organizations often lose
sight of their customers and focus on efficiency gains (...)
Extracto del documento de
vision crm as crm solution:
CRM without Compromise: a Strategy for Profitable Growth. Search for Documents and Other Solutions to Delineate Your Comparison
In Relation To a CR...
Publicado en:
2010-03-11
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Resumen:
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined
here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It’s all about people and
relationships. (...)
Extracto del documento de
vision crm as crm solution:
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined
here are four steps...
Publicado en:
2009-09-16
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Resumen:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of. (...)
Extracto del documento de
vision crm as crm solution:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent...
Publicado en:
2001-09-13
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Resumen:
When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important
to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success
through its existing customer base will testify to the reliabi (...)
Extracto del documento de
vision crm as crm solution:
When it comes to touting 200 product enhancements, what JD Edwards is saying is that ease of integration is important to mid-market
companies b...
Publicado en:
2003-04-01
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Resumen:
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head? (...)
Extracto del documento de
vision crm as crm solution:
JD Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far
have they gotten in ...
Publicado en:
2001-09-18
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Resumen:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s
lesser-known facts, including new social collaboratio (...)
Extracto del documento de
vision crm as crm solution:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM...
Publicado en:
2011-10-31