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Delivering Superior Customer Value in Communications Firms Enabling Optimal Offer Creation for Service Providers
In response to the harsh economic climate, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services
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Measuring the Business Value of IT
Many organizations do a poor job of measuring the business value of their IT investments. Simple financial metrics are not good enough. But there are a number
Intel documents the business value that it delivers in its annual performance report on IT, the most recent of which is for 2005. Consider that: It was developed by practitioners. Unlike some methodologies, BVI was developed by the IT organization, which brought years of experience to its creation and was refined through repeated use. It has a long history. BVI was developed in 2001 and has been used since 2002 as part of Intel's portfolio management process. Several billion dollars worth of proposed IT
The (Underappreciated) Value of B2B Pricing Software
Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any
evidence of clear business value clearly articulated by pricing software companies, some businesses may elect to improve their pricing processes through solutions obtained from their existing enterprise software providers, whose solutions are designed principally to address one or more functional areas other than pricing. These enterprise solutions may appeal to customers that wish to limit the number of software vendors on which they rely and the number of different types of solutions used to run their
The Cha(lle)nging World of Value-added Resellers
In today's cutthroat business environment, value-added reseller aspirants are seeing the need for faster deployment, improved systems quality, better cost
from generalists. The added value increasingly required from partners is not only that they be able to sell in the markets in which they currently have presence, but also that they spark the creation of vertical solutions and add-ons to the master vendor's horizontal solution to the rigorous needs of a refined group of customers anywhere in the world. For example, on a global basis, SAP's PartnerEdge channel partners have reportedly created more than 550 qualified mySAP All-in-One partner solutions for
Unlocking Hidden Value from Investments in SAP NetWeaver Business Warehouse
Extending the capabilities and value of SAP NetWeaver Business Warehouse is a concern for users. To improve data use and fact-based decision making, and reduce
frequently misaligned to lower value activities such as remodeling data, creating, updating and managing reports and custom ‘one off’ dashboards or planning applications. Duplication, re-work and force fit of existing content to address changing business needs is also a common reality. The impact of these two realities is additional, and often unplanned, time and money, in terms of both real measures and lost opportunity costs. As a result, other projects are delayed and addressing the need for
IT Investments and Business Value
The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget
Investments and Business Value The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster.
HR Best Practices: Delivering Strategic Value to the Enterprise
To manage the workforce appropriately, human resources (HR) needs to implement consistent, integrated, and flexible processes and systems. By establishing best
Best Practices: Delivering Strategic Value to the Enterprise To manage the workforce appropriately, human resources (HR) needs to implement consistent, integrated, and flexible processes and systems. By establishing best practices that are supported with technology, HR can achieve greater efficiency (by reducing the burden of handling administrative tasks) while delivering strategic value (by equipping managers with the right information at the right time) to the organization.
Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and
Value of IT Services with Balanced Scorecards Reporting Value of IT Services with Balanced Scorecards If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Compuware IT Service Management provides an end-to-end view of application performance while helping communicate the business value of IT services, and proactively identifying and
The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value
Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery
Approach to Deliver Customer Value Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move toward this approach.
The Business Value of Plant Floor Visibility
Best-in-class manufacturers are driven to improve plant floor data management by the need to enhance performance improvement program effectiveness, as well as
Business Value of Plant Floor Visibility Best-in-class manufacturers are driven to improve plant floor data management by the need to enhance performance improvement program effectiveness, as well as operational performance visibility. Up to two-thirds of these manufacturers address these pressures through technology. If you want to lead the pack—instead of getting buried under it—read this white paper to find out which technologies are right for you.
How to Turn Mobility Momentum into Real Business Value
By developing, communicating, and implementing an actionable yet flexible enterprise mobility strategy, an organization can unlock new business value from its
Momentum into Real Business Value By developing, communicating, and implementing an actionable yet flexible enterprise mobility strategy, an organization can unlock new business value from its investments. Having a mobility strategy enables the organization to quickly adopt state-of-the-art, innovative mobile technologies and transform itself into a “mobile enterprise” in a sustainable and secure manner—now and in the increasingly mobile future.
Small Enterprise Integration: Value-added Reseller Solutions
Often, enterprise applications such as document management software (DMS) don’t gain wide use within a company or provide full return on investment. For these
Enterprise Integration: Value-added Reseller Solutions Often, enterprise applications such as document management software (DMS) don’t gain wide use within a company or provide full return on investment. For these elements to be realized, you must complete the puzzle by integrating with third-party applications such as accounting, personnel management, or other software products. Discover some integration points and the value-add of integrating business applications with DMS.
Time to Value and ROI from BI: The QlikView Customer Experience
The impact of technology projects on organizations is increasingly under scrutiny. The purpose of return on investment (ROI) analysis is to provide a financial
to Value and ROI from BI: The QlikView Customer Experience The impact of technology projects on organizations is increasingly under scrutiny. The purpose of return on investment (ROI) analysis is to provide a financial metric with which to measure such projects and provide a like-for-like comparison between initiatives that may have very different justifications and business benefits. This IDC Whitepaper provides a ROI analysis of the QlikView business intelligence (BI) solution.
SAP Upgrades: Mitigating Risk to Maximize Value
The risks of enterprise resource planning (ERP) upgrades are clear. However, progress has been made, and this is especially true for SAP customers migrating to
Mitigating Risk to Maximize Value The risks of enterprise resource planning (ERP) upgrades are clear. However, progress has been made, and this is especially true for SAP customers migrating to ECC 5.0. But what are the risks associated with SAP upgrades? And what are specific risk-mitigation approaches? SAP’s ASAP upgrade methodology can help answer these questions to maximize the value of an upgrade investment.
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