Home
 > search for

Featured Documents related to » vai voice customer


Customer Care & Billing RFP Templates
Customer Care & Billing RFP Templates
RFP templates for Customer Care & Billing help you establish your selection criteria faster, at lower risks and costs.


Customer Relationship Management (CRM) Evaluation Center
Customer Relationship Management (CRM) Evaluation Center
Define your software requirements for Customer Relationship Management (CRM), see how vendors measure up, and choose the best solution.


Customer Relationship Management (CRM) RFP Templates
Customer Relationship Management (CRM) RFP Templates
RFP templates for Customer Relationship Management (CRM) help you establish your selection criteria faster, at lower risks and costs.


Documents related to » vai voice customer


Listen and Learn: Improving Operations by Using Customer Feedback
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic System in relation to Improving Operations by Using Customer Feedback. Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

VAI VOICE CUSTOMER:
8/3/2009 3:22:00 PM

Customer Relationship Malpractice » The TEC Blog


VAI VOICE CUSTOMER: business software, CRM, customer care, escalation rules, facebook, malpractice, proactive, social media, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-06-2010

SAP Announces SAP 360 Customer » The TEC Blog


VAI VOICE CUSTOMER: CRM, customer experience, customer experience platform, industry watch, SAP, sap 360 customer, SAP CRM, sap hana, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-11-2012

Customer Feedback Management » The TEC Blog


VAI VOICE CUSTOMER: Allegiance, CFM, Confirmit, CRM, EFM, feedback, IdeaScope, panel, Qualtrics, SPSS, survey, SurveyGuizmo, VerticalPanel, Voxco, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-09-2009

Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

VAI VOICE CUSTOMER: erp, erp software comparison, erp software solution, manufacturing erp software, manufacturing erp, erp software selection, erp system, erp systems, erp applications, erp solution, erp crm, erp implementation, inventory control, inventory management, inventory management system, inventory tracking, inventory control software, inventory management software, inventory software, asset management software, small business software, warehouse management, software erp, manufacturing software, free inve.
3/6/2009

Laying the Foundation for Customer Data Integration
For increased revenues and improved profitability, customer data integration (CDI) should be a vital part of your business processes. CDI, unlike customer relationship management (CRM), can deliver a valuable single view of a customer, without necessitating yet another complex system needing vast technical and organizational effort. Learn about CDI’s core capabilities, and which style of CDI is your best match.

VAI VOICE CUSTOMER:
11/20/2007 3:26:00 PM

Competition Intensifies for the SMB ERP Customer
The small to midsize market for enterprise applications is already growing. Small to midsize businesses (SMBs) are looking for practical solutions that offer full capabilities at a quick return on investment (ROI). Vendors responding to SMB requirements now offer solutions with rapid implementation, Microsoft Office integration, and mobile support. Find out more about what enterprise application vendors are offering—and what you should be looking for.

VAI VOICE CUSTOMER:
10/7/2009 3:09:00 PM

A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

VAI VOICE CUSTOMER:
9/12/2007 9:04:00 AM

Salesforce.com Wants to Help You Transition to a Customer Company » The TEC Blog


VAI VOICE CUSTOMER: chatter, Cloud, Cloud Computing, CRM, customer company, customer relationship management, salesforce.com, salesforce.com appexchange, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-05-2013

Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

VAI VOICE CUSTOMER: BI White Paper, Integrated BI Solution, VOC, Business Intelligence, Cost Reduction, Warranty Intelligence, Business Analysis, Business KPIs, KPI Analysis, BI Challenges.
6/9/2011 5:13:00 AM

The Intelligent Customer Experience Life Cycle
Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its success is to look at your customer experiences as repeatable life cycles. Instead of viewing sales and service as independent challenges—solved by using disconnected software packages—an integrated solution that accelerates the total life cycle may be the answer.

VAI VOICE CUSTOMER:
9/5/2007 4:03:00 PM


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others