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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » vai improving customer satisfaction


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

vai improving customer satisfaction  Vai CRM Software | Vai Improving Customer Satisfaction | Vai Internet Use | Vai Company Policy Email Vai Public Policy Center | Vai Public Policy | Vai Acceptable Use | Vai Acceptable Internet Use | Information Technology | IT | Vai IT Security Policy | Vai Internet Usage | Vai Email Usage Policy | Vai Customer Service Manager | Vai Customer Service Skills | Vai Customer Service Resume | Vai Customer Service Training | Vai Customer Service Department | Vai Customer Service Order | Vai Customer Service Read More...
Maple Leaf Farms Improves Inventory Control with WMS
As one of North America’s premier producers of duck products, Maple Leaf Farms knew the importance of delivering fresh, quality goods to its customers. But in

vai improving customer satisfaction  Farms said, Knowing that VAI had a reputation for being able to design completely integrated ERP packages in a variety of industries was an enormous advantage. We knew that integrating our operations and improving control of the production process would be a complex undertaking. VAI''s record of achievement made us comfortable, as did our overriding desire to produce better products and improve customer service and satisfaction. Solution Process VAI''s solution allowed the company to achieve all its Read More...
Making Customer Experiences a Reality-Five Steps from Vision to Execution
Successful customer experiences change the competitive landscape by separating your company from the competition. Industry wisdom thus has companies focusing on

vai improving customer satisfaction  data warehousing software,warehouse management,optimize your warehouse,total warehouse control,integrate all warehouse processes,warehousing solutions,integrated data collection solution,optimize warehouse management Read More...
Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a

vai improving customer satisfaction  statistics about the data available in existing databases. Two main aspects of data profiling that are essential for a successful CDI implementation are interdependency and redundancy profiling. Checking for interdependency among tables within different databases across the organization will create similar database structures. For example, a customer number should be attached to the customer table in order to link each customer appropriately based on order, billing, and call center information. Data Read More...
A Customer Success Story: Real-time Remote Workforce Enablement
Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users

vai improving customer satisfaction   Read More...
Dell Tops in Customer Satisfaction
Compaq rises, IBM falls, but Dell remains master of the desktop domain.

vai improving customer satisfaction  Tops in Customer Satisfaction Dell Tops in Customer Satisfaction C. McNulty - June 2, 2000 Event Summary HAMPTON, NH -- (May 3, 2000) Technology Business Research ( >www.tbri.com ) just completed its First Quarter 2000 Corporate IT Buying Behavior and Customer Satisfaction Study, part of a quarterly tracking service measuring corporate end-user satisfaction with desktop, Intel-based server and laptop/notebook systems vendors. This quarter''s study is based on the opinions of 550 IT managers at large Read More...
Flexible Customer Data Integration Solution Adapts to Your Business Needs
Siperian''s master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage, and customize customer-related data.

vai improving customer satisfaction  from the CDI hubs available, an organization should evaluate the maturity of its CDI within the organization, and its current and future customer data requirements and architectural requirements. Organizations with immature CDI strategies, or those lacking CDI experience, should consider Siperian because of the vendor''s expertise in and commitment to helping organizations align their CDI initiatives with organizational processes. Additionally, organizations facing rapidly evolving customer, business, or Read More...
Customer Experience Management: Accelerating Business Performance
Do you spend all your time chasing new customers instead of taking care of the ones you already have? Most customer relationship management (CRM) projects focus

vai improving customer satisfaction   Read More...
Building the Customer-centric Enterprise
The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success isn’t just a matter of delivering

vai improving customer satisfaction   Read More...
Customer Satisfaction Analytics for Market Metrix
GoodData supports Market Metrix customers by helping them answer key questions. They can get results immediately with a drag-and-drop interface and customize

vai improving customer satisfaction   Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

vai improving customer satisfaction  relationship management evaluation center,manage relationships,relationship management system,supplier relationship management,relationship management application,relationship management software sales force automation, hosted crm, salesforce.com, sage crm, customer service, contact management, sales forecasting,customer management relationship,client relationship management,srm,crm,customer care and billing,quote to order,business relationships,customer relationship management. Read More...
Customer Profile: Transplace
As a Lean Six Sigma service company, third-party logistics (3PL) provider Transplace emphasizes eliminating waste, simplifying processes, and demonstrating

vai improving customer satisfaction  BP Logix,document management,document management workflow,electronic document management,document management systems,document management solutions,document management solution,bpm solutions,document management software,bpm solution,bpm systems,bpm management,workflow management systems,workflow management,document management vendors Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

vai improving customer satisfaction   Read More...
Customer Centricity: The Devil Lies in the Details
The purpose of this white paper is to help readers understand the importance of customer-centricity in today''s highly competitive and constantly evolving

vai improving customer satisfaction   Read More...

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