Home
 > search for

Featured Documents related to »  vai improve customer service

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » vai improve customer service


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

vai improve customer service  Management | CRM | Vai Improve Customer Service | Vai Voice Customer | Vai Customer Service Email | Vai Customer Experience | Vai Customer Care Solutions | Vai Customer Service Training Programs | Vai Business Solutions | Vai Improve Customer Satisfaction | Vai Customer Service Surveys | Vai Customer Loyalty Training | Vai CRM Software | Vai Improving Customer Satisfaction | Vai Internet Use | Vai Company Policy Email Vai Public Policy Center | Vai Public Policy | Vai Acceptable Use | Vai Acceptable Read More
W. Appliance Selects VAI S2K ERP
W. Appliance has selected VAI S2K Enterprise software to automate and manage its entire order process. The company will also leverage S2K Analytics and S2K

vai improve customer service  in snacks), has selected VAI S2K Enterprise software to automate and manage its entire order process. The company will also leverage S2K Analytics and S2K Enterprise Portal to gain insights into its customer and sales data, improve productivity, and deliver better customer service.   W. Appliance needed a fully integrated enterprise resource planning (ERP) solution that included accounting, distribution, and electronic data exchange (EDI) capabilities. In addition, the company wants to eliminate manual Read More
Colonial Grocers Selects VAI S2K for Food
Time and again it''s been shown that a sharp industry focus can help lesser known and smaller enterprise resource planning (ERP) vendors remain relevant amid

vai improve customer service  such smaller vendor is VAI ( Vormittag Associates, Inc. ), a provider of ERP software in IBM ’s ecosystem , which recently announced that  Colonial Grocers has selected its S2K for Food software  to improve inventory management processes, increase productivity and service levels, and gain insights and feedback from its vast customer and product data. Located in Tampa, FL, Colonial Grocers is one of the largest independent wholesale grocery, tobacco, candy, and beverage distributors in the state, Read More
Case Study: VAI Implements E-commerce Solution for Hearing Aid Provider
For hearing aid manufacturers, it’s vital to be able to design a quality product and deliver it quickly. When Widex decided to enhance its e-commerce

vai improve customer service  requiring 5-months to implement. VAI worked closely with Widex to ensure that the solution addressed the company s primary goals. As such, VAI s software provides Widex with a unique portal solution to help improve employee productivity, cut costs and strengthen relationships with customers and trading partners. VAI s Director of e-Business Development, Todd Endsley, commented, Widex provided an interesting opportunity for VAI to expand a company s current ERP usage into a user friendly, customer Read More
VAI Explains Its (Quiet) Success in a Hotly Contested ERP Market -- Part 2


vai improve customer service  in the market recently? VAI : Sales Force Automation (SFA), Customer Relationship Management (CRM), and Business Intelligence (BI) are highly sought products right now. Customers can increase sales and improve customer service with S2K Sales Force (in the SFA / CRM realm), which are great tools to help their sales teams manage prospects and customers in an organized and proactive way. For its part, S2K Analytics , VAI’s BI tool, provides users with capabilities such as a dashboard view of important Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

vai improve customer service  services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the big picture of customer relationship management (CRM). Read More
Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and

vai improve customer service  to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results. Read More
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

vai improve customer service  service technician scheduling,field service scheduling,automatic technician scheduling,dyanmic field service scheduling,dynamic scheduling engine,dynamic field service scheduling engine,dynamic field service scheduling Read More
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

vai improve customer service  delivering superior customer service multiple channels,delivering,superior,customer,service,multiple,channels,superior customer service multiple channels,delivering customer service multiple channels,delivering superior service multiple channels,delivering superior customer multiple channels. Read More
Service-now.com
PDG Group Model974

vai improve customer service   Read More
We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices
The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it

vai improve customer service  lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more. Read More
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

vai improve customer service  serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO). Read More
Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on

vai improve customer service  are now becoming widely available, and vendors are addressing their customers'' desire to use technology as needed. Users do not want to buy entire software packages or infrastructure when, typically, only a small percentage of the overall capability is used. User enterprises have also become more agile, requiring more flexibility in IT delivery and usage, as well as licensing and payment structures, and vendor business models. In the enterprise applications space, many customers are moving away from Read More
TechRadar: Customer Analytics Methods, Q1 2014
Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer

vai improve customer service  customer, customer analytics, marketing, customer data, business analytics, customer relationship, customer experience, Forrester, customer insights Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others