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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » vai improve customer satisfaction


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

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Maple Leaf Farms Improves Inventory Control with WMS
As one of North America’s premier producers of duck products, Maple Leaf Farms knew the importance of delivering fresh, quality goods to its customers. But in

vai improve customer satisfaction  Farms said, Knowing that VAI had a reputation for being able to design completely integrated ERP packages in a variety of industries was an enormous advantage. We knew that integrating our operations and improving control of the production process would be a complex undertaking. VAI''s record of achievement made us comfortable, as did our overriding desire to produce better products and improve customer service and satisfaction. Solution Process VAI''s solution allowed the company to achieve all its Read More...
Case Study: VAI Implements E-commerce Solution for Hearing Aid Provider
For hearing aid manufacturers, it’s vital to be able to design a quality product and deliver it quickly. When Widex decided to enhance its e-commerce

vai improve customer satisfaction  requiring 5-months to implement. VAI worked closely with Widex to ensure that the solution addressed the company s primary goals. As such, VAI s software provides Widex with a unique portal solution to help improve employee productivity, cut costs and strengthen relationships with customers and trading partners. VAI s Director of e-Business Development, Todd Endsley, commented, Widex provided an interesting opportunity for VAI to expand a company s current ERP usage into a user friendly, customer Read More...
Case Study: BEGA-US
BEGA-US, designer and manufacturer of a broad range of lighting products, was looking to replace its disparate accounting systems with a modern enterprise

vai improve customer satisfaction  and profitable. Source : VAI (Vormittag Associates) Resources Related to Case Study: BEGA-US : Sales (Wikipedia) Case Study: BEGA-US Sales Tool is also known as : Sales Tool Software , Sales Effectiveness Tool , Auto Sales Tools , Best Sales Tool , Business Sales Tools , Interactive Sales Tools , E Tool Sales , Innovative Tool Sales , Sales Tools Software , Internet Sales Tools , Industrial Tool Sales , Online Sales Tool , Online Sales Tools , All Tool Sales , Retail Sales Tools , Best Sales Tools , Read More...
Build and Manage Strong Customer Relationships
Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and

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How to Achieve a Great--and Profitable--Customer Experience
Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

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Rethinking Customer Service: The Call Center as Corporate Information Hub
At most companies, the customer service department’s primary goal has been to manage complaints as cheaply as possible, not to build enduring relationships with

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Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

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Infor Finds Its Customer Engagement Rhythm
Infor recently unveiled Infor Rhythm for Commerce, a global, scalable, and secure cloud-based e-commerce and customer engagement platform, now complemented with

vai improve customer satisfaction  of these capabilities are available in the cloud for a monthly subscription and rendered in beautiful design. Point of sale (POS) capabilities will not be available in the first release and thus Infor is not yet marketing the solution as being omni-channel.   The driving force behind this solution has been repeated customer requests. Over the last several months, Infor staff members have heard time and again from customers that they love everything Infor and Hook & Loop have been creating around user Read More...
SAP Customer Success Story


vai improve customer satisfaction   Read More...
A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support

vai improve customer satisfaction   Read More...
Sales and Operations Planning: the Key to Demand Satisfaction
There is a better way, and you can learn about it in the white paper sales and operations planning: the key to continuous demand satisfaction.

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Turning Customer Experiences Into Competitive Edge: Nikon’s Journey to Leadership
Many of the familiar avenues for gaining a competitive edge, such as product innovation or speed-to-market, are not as effective as they once were. Customer

vai improve customer satisfaction   Read More...
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

vai improve customer satisfaction  high speed Internet access available in and out of the office, easy to use software-as-a-service applications, and multimedia-enabled mobile devices flooding the market , technology is beginning to catch up to the needs of the social customer. Content creation and distribution will become easier, sparking more opportunities to engage in conversations going on throughout the Internet. This is important to keep in mind, as there are already 22.6 million U.S. bloggers and 94.1 million U.S. blog readers '' Read More...
Profiting from Customer Lifecycle Value
Even the most competent customer relationship management (CRM) products cannot guarantee success without a well-grounded strategy. Often CRM initiatives rush to

vai improve customer satisfaction   Read More...

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