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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » vai customer service email


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

vai customer service email  Vai Voice Customer | Vai Customer Service Email | Vai Customer Experience | Vai Customer Care Solutions | Vai Customer Service Training Programs | Vai Business Solutions | Vai Improve Customer Satisfaction | Vai Customer Service Surveys | Vai Customer Loyalty Training | Vai CRM Software | Vai Improving Customer Satisfaction | Vai Internet Use | Vai Company Policy Email Vai Public Policy Center | Vai Public Policy | Vai Acceptable Use | Vai Acceptable Internet Use | Information Technology | IT | Vai IT Read More...
Case Study: BEGA-US
BEGA-US, designer and manufacturer of a broad range of lighting products, was looking to replace its disparate accounting systems with a modern enterprise

vai customer service email  to customize modules puts VAI steps above the competition. Solution Overview   Customer Profile BEGA-US is a privately held architectural lighting firm headquartered in Carpinteria, CA. The company supplies lighting products for a broad range of both interior and exterior applications. Objectives BEGA looked to replace its disparate accounting system with a modern ERP package that could seamlessly integrate all departments and reduce processing and development times. Additionally, BEGA pursued a sales Read More...
VAI''s S2K Enterprise Solutions Help the Largest Independently Owned Office Supply Company in the Southwest
Office supply companies face stiff competition and know that on-time, next-day delivery is imperative to survival. Distributors of any size need accurate

vai customer service email  | Integrated Enterprise Solution Vai | S2K Enterprise for Distribution and Customer Relationship Vai | S2K Commerce Express Vai | S2K E-Commerce Solution Based Vai | S2K Enterprise for Distribution Streamlines Operations Vai | S2K Enterprise Edition for Manufacturing Vai | Vai S2K Enterprise Solutions Read More...
Maple Leaf Farms Improves Inventory Control with WMS
As one of North America’s premier producers of duck products, Maple Leaf Farms knew the importance of delivering fresh, quality goods to its customers. But in

vai customer service email  Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, California and Illinois. In conjunction with IBM, the company designs customer driven enterprise management software for the IBM Power Systems. Source : VAI Resources Related to Enterprise Resource Planning (ERP) : Enterprise Resource Planning (ERP) (Wikipedia) Maple Leaf Farms Improves Inventory Control with WMS Inventory Management is also known as : Inventory Management , WMS Warehouse Management Read More...
Case Study: VAI Implements E-commerce Solution for Hearing Aid Provider
For hearing aid manufacturers, it’s vital to be able to design a quality product and deliver it quickly. When Widex decided to enhance its e-commerce

vai customer service email  pleased that Widex chose VAI to help them achieve their customer service goals. Using the Solution to Solve the Problem VAI s S2K Commerce Express and IBM s WebSphere Portal solutions really fit the bill for Widex'' it allowed them to leverage their investment in the IBM i and provided a cost effective, flexible framework for delivering variable content and applications to their dispensers. Evaluation Results and Benefits Widex has empowered its dispensers with access to greater amounts of product Read More...
Comarch Field Service Management
Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is

vai customer service email  based on technician calendar availability, skills, location, etc. Utilization of supporting mobile technologies, global positioning system (GPS), and geographical information systems (GISs) Service-oriented architecture (SOA) enabling effortless integration with third-party systems Read More...
Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

vai customer service email  the Single Customer View With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming. Read More...
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

vai customer service email  of service; software is available in a hosted-form only, off-site, and is accessible via a Web browser, through a self-service type model, not through compact discs (CD) or uploads; or software is available via a subscription model, where users pay on a daily, weekly, monthly, or per usage basis. This is Part Two of the four-part Software as a Service Is Gaining Ground series. Certainly, the recent generation of software, designed from scratch to be delivered as a service, fundamentally differs from Read More...
Analysis of Critical Path''s Alliance with yesmail.com for Permission Email
In direct correlation to the success of Internet based Permission email, advertising dollars are starting to be redirected from standard advertising companies

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Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

vai customer service email  when addressing complaints Timely availability of parts Service excellence does more than purely allowing your company to stand out from the crowd. Service can be an important source of profits. In fact, according to Deloitte Development LLC, profitability of service operations can be 75% higher than overall profitability in a given business unit. In many manufacturing companies, achieving any significant profit level is highly dependent on the service business. And companies are realizing that poor Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

vai customer service email  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

vai customer service email  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

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Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

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3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

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