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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » vai customer service email


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

vai customer service email  Vai Voice Customer | Vai Customer Service Email | Vai Customer Experience | Vai Customer Care Solutions | Vai Customer Service Training Programs | Vai Business Solutions | Vai Improve Customer Satisfaction | Vai Customer Service Surveys | Vai Customer Loyalty Training | Vai CRM Software | Vai Improving Customer Satisfaction | Vai Internet Use | Vai Company Policy Email Vai Public Policy Center | Vai Public Policy | Vai Acceptable Use | Vai Acceptable Internet Use | Information Technology | IT | Vai IT Read More...
Case Study: VAI Implements E-commerce Solution for Hearing Aid Provider
For hearing aid manufacturers, it’s vital to be able to design a quality product and deliver it quickly. When Widex decided to enhance its e-commerce

vai customer service email  pleased that Widex chose VAI to help them achieve their customer service goals. Using the Solution to Solve the Problem VAI s S2K Commerce Express and IBM s WebSphere Portal solutions really fit the bill for Widex'' it allowed them to leverage their investment in the IBM i and provided a cost effective, flexible framework for delivering variable content and applications to their dispensers. Evaluation Results and Benefits Widex has empowered its dispensers with access to greater amounts of product Read More...
Maple Leaf Farms Improves Inventory Control with WMS
As one of North America’s premier producers of duck products, Maple Leaf Farms knew the importance of delivering fresh, quality goods to its customers. But in

vai customer service email  Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, California and Illinois. In conjunction with IBM, the company designs customer driven enterprise management software for the IBM Power Systems. Source : VAI Resources Related to Enterprise Resource Planning (ERP) : Enterprise Resource Planning (ERP) (Wikipedia) Maple Leaf Farms Improves Inventory Control with WMS Inventory Management is also known as : Inventory Management , WMS Warehouse Management Read More...
VAI''s S2K Enterprise Solutions Help the Largest Independently Owned Office Supply Company in the Southwest
Office supply companies face stiff competition and know that on-time, next-day delivery is imperative to survival. Distributors of any size need accurate

vai customer service email  | Integrated Enterprise Solution Vai | S2K Enterprise for Distribution and Customer Relationship Vai | S2K Commerce Express Vai | S2K E-Commerce Solution Based Vai | S2K Enterprise for Distribution Streamlines Operations Vai | S2K Enterprise Edition for Manufacturing Vai | Vai S2K Enterprise Solutions Read More...
Case Study: BEGA-US
BEGA-US, designer and manufacturer of a broad range of lighting products, was looking to replace its disparate accounting systems with a modern enterprise

vai customer service email  to customize modules puts VAI steps above the competition. Solution Overview   Customer Profile BEGA-US is a privately held architectural lighting firm headquartered in Carpinteria, CA. The company supplies lighting products for a broad range of both interior and exterior applications. Objectives BEGA looked to replace its disparate accounting system with a modern ERP package that could seamlessly integrate all departments and reduce processing and development times. Additionally, BEGA pursued a sales Read More...
Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

vai customer service email  Customer Suite Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers. Read More...
Comarch Field Service Management
Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is

vai customer service email  based on technician calendar availability, skills, location, etc. Utilization of supporting mobile technologies, global positioning system (GPS), and geographical information systems (GISs) Service-oriented architecture (SOA) enabling effortless integration with third-party systems Read More...
Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

vai customer service email  Cloud-Based ERP for Professional Service Organizations Cloud computing adoption rates are sky-rocketing. And professional services organizations (PSOs) are leading the way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs the unique requirements of professional service automation the cloud considerations that PSOs must take into account You''ll also get the direct experience of one PSO’s evaluation Read More...
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers
Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented

vai customer service email  SOA will be a prevailing software engineering practice, ending the 40 year domination of monolithic software architecture.” In addition, Gartner projects that “by 2008, more than 75 percent of then-current application packages either will be natively SOA or will expose SOA interfaces through a wrapping layer of interfaces.” Software vendors, including Made2Manage Systems, are already reusing older and external applications and wrapping them within an SOA framework. As Gartner sites, “composition Read More...
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

vai customer service email  Logistics for Service Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More...
Lessons from the Leading Edge of Customer Experience Management
Companies can no longer afford to wait for the perfect data or technology or process to present itself before making customer experience management a strategic

vai customer service email  from the Leading Edge of Customer Experience Management Companies can no longer afford to wait for the perfect data or technology or process to present itself before making customer experience management a strategic priority. Customer experience efforts need enterprise-wide visibility and focus to last. Here are six lessons from leading-edge companies—learn what they’re doing right. Read More...
SAP Announces SAP 360 Customer
SAP announced its latest business solution, powered by HANA, called SAP 360 Customer, during the SAPPHIRE NOW – SAP TechEd event being held in Madrid. The

vai customer service email  enterprise capabilities for high availability, disaster recovery and integrated text analytics, as well as key OLTP optimizations that enable us to release our first mission-critical SAP Business Suite application, SAP CRM, to run completely on the SAP HANA platform. Now that SAP has established the direction for HANA as the platform of choice, it is closing the cycle on the business side by addressing an important piece of the puzzle—customer management and interaction. Read More...
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

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Customer Analytics Pay Off
To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value

vai customer service email  Analytics Pay Off To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies. Read More...

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