X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 vai customer care solutions

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Evaluate Now

Documents related to » vai customer care solutions

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

vai customer care solutions  Vai Voice Customer | Vai Customer Service Email | Vai Customer Experience | Vai Customer Care Solutions | Vai Customer Service Training Programs | Vai Business Solutions | Vai Improve Customer Satisfaction | Vai Customer Service Surveys | Vai Customer Loyalty Training | Vai CRM Software | Vai Improving Customer Satisfaction | Vai Internet Use | Vai Company Policy Email Vai Public Policy Center | Vai Public Policy | Vai Acceptable Use | Vai Acceptable Internet Use | Information Technology | IT | Vai IT Read More

As the Economy Rebounds, Will Your Organization Be Ready for New and Increasing Demand? A Summary of the 2009 APICS Conference


Companies can get the latest on supply chain management trends—from inventory management, forecasting, and sales and operations planning—at the annual APICS Conference and Expo’s seminars and presentations. A summary of the 2009 expo explains what you might have missed.

vai customer care solutions  Pro , Ramco , VAI and others). We will cover IBM''s Smart Business and Smart Market concepts in a future blog, but just to give you an idea: IBM decided to approach the business software market differently than other big companies that keep acquiring small players. As the name may imply, the Smart Market is a place where companies can buy the products (ERP, CRM, SCM, etc.) they need online, and then easily install them on the Smart Cube (a preconfigured server). Demand Solutions The Demand Solutions Read More

Leading Solution Provider to Steel Manufacturers Gets Acquired-Why?


When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their clients and the steel industry as a whole. The combined solution offering will address APS, MES, SCM, and more.

vai customer care solutions  AG and then from VAI to become a more independent provider of MES and SCM IT solutions. AIS was taken over by Riverside in 2006, with the aim of better positioning itself financially in the steel industry market space. In August 2009, PSI acquired AIS to further its offerings in the steel industry. The AIS Product SteelPlanner is the name of the main AIS product. SteelPlanner contains all the functionality required to integrate corporate and financial systems with shop floor automation systems. Read More

Watermark Solutions, LLC


Headquartered in Houston, TX, Watermark Solutions has provided Infor solutions to customers throughout the Southern and Southeastern Regions of the U.S. since the mid-1980’s. As a leading provider of business software and services, Watermark Solutions offers Enterprise solutions that address the essential challenges faced by manufacturers and distributors in key areas such as Enterprise Resource Planning, Enterprise Asset Management, Supply Chain Management, Customer Relationship Management, Performance Management, Hosting Services and much more. These software solutions are built around the business processes of manufacturing - from design, planning and production, to sales, delivery and after-market service and support.

vai customer care solutions  Solutions, LLC Headquartered in Houston, TX, Watermark Solutions has provided Infor solutions to customers throughout the Southern and Southeastern Regions of the U.S. since the mid-1980’s. As a leading provider of business software and services, Watermark Solutions offers Enterprise solutions that address the essential challenges faced by manufacturers and distributors in key areas such as Enterprise Resource Planning, Enterprise Asset Management, Supply Chain Management, Customer Relationship Read More

Acidaes Solutions


Acidaes is a specialist CRM solutions company providing services to customers in the global market. CRMnext is our flagship product and is available as both an on-premise or on-cloud solution. Acidaes has practiced leadership in over 11 industry verticals, where we work with companies to help them make the most of their relationships with customers. Our key vertical editions are Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing and more. We work very closely with our customers, leveraging our extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to our success in the global market. CRMnext is a single platform solution, currently available in nine countries. Myriad industry verticals are using our software for peak performance and elevated customer experience. Our commitment is excellence through - Thought Leadership, Practice Leadership and Technology Leadership.

vai customer care solutions  flagship product and is available as both an on-premise or on-cloud solution. Acidaes has practiced leadership in over 11 industry verticals, where we work with companies to help them make the most of their relationships with customers. Our key vertical editions are Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing and more. We work very closely with our customers, leveraging our extensive domain expertise to enhance their business efficiency by Read More

Junction Solutions


Junction Solutions provides vertical-specific on-premise, hosted and cloud-based software and services that enhance operational performance, reduce costs, expand delivery channels and strengthen relationships. Built in Microsoft Dynamics® AX and designed specifically for food and beverage, CPG, and multi-channel retail companies, Junction Solutions' portfolio includes enterprise resource planning (ERP), supply chain management (SCM- demand, warehouse, yard and transportation management), production and scheduling optimization, trade promotions management, direct store delivery management, merchandising, order entry and call center management and mobile/web-enabled product sourcing and traceability.

vai customer care solutions  catalog management, discrete, distribution, ecommerce, ERP, food manufacturing, food processing, Microsoft, multi-channel, multichannel, process, retail,food & beverage,manufacturing Read More

T&T Data Solutions


T&T Data Solutions was founded in 1995 by Tim and Tom Malia. We are a service oriented consulting firm specializing in financial and information systems. Our mission is to provide the highest quality consulting, Accounting/ERP system implementations, custom software solutions, and technical training in an ethical and professional manner.

vai customer care solutions   Read More

Best-in-class Marketers Drive Enhanced Customer Loyalty


The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

vai customer care solutions  to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results. Read More

Build and Manage Strong Customer Relationships


Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data.

vai customer care solutions  and Manage Strong Customer Relationships Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data. Read More

Encompass Solutions


Founded in 2001, Encompass Solutions, Inc. is a professional services organization that includes deeply experienced, senior consultants who provide expertise in ERP and related business application systems. Our expertise extends from project planning and management through the entire implementation, with a special focus on process improvement. Encompass is the manufacturing industry’s high-value alternative to in-house resources for ERP software implementations, project management, business development, software selection and process improvement.

vai customer care solutions  analytics, bar code solutions, custom solutions, EIS, process improvement, process manufacturing, project management, software selection, staff augmentation,apqp software,business mapping process software,demand planning software,discrete manufacturing software,ERP implementation,erp manufacturing process software,inventory control software,inventory planning software,logistics software,manufacturing planning software,manufacturing process software,manufacturing software solution,process erp,process improvement tools,project planning software,quality planning software,scheduling software,small business manufacturing software Read More

Glenridge Solutions LLC


Glenridge Solutions specializes exclusively in business intelligence and data warehousing solutions. This includes Sarbanes-Oxley compliance solutions and real-time reporting solutions for PeopleSoft, Oracle, SAP, and Siebel.

vai customer care solutions   Read More

Wireless Solutions


Wireless Mobile Solutions

vai customer care solutions   Read More

Providing the Total Customer Experience with IBM Predictive Customer Intelligence




vai customer care solutions  the Total Customer Experience with IBM Predictive Customer Intelligence Read More

Stonylake Solutions


Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations.

vai customer care solutions  stonylake solutions Read More

Aqurus Solutions


Aqurus Solutions was founded by Murray Quibell, CA, CA-IT. Murray is a Chartered Accountant with a specialization in Information Technology (IT) and brings an executive-level, business-oriented approach to IT, management information systems, and compliance. Murray was a founder and principal of a previous Microsoft Gold Certified IT Solutions company, and has sold, managed, implemented, and supported financial software solutions for over 20 years

vai customer care solutions   Read More