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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 vai customer care solutions

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » vai customer care solutions

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

vai customer care solutions  Vai Voice Customer | Vai Customer Service Email | Vai Customer Experience | Vai Customer Care Solutions | Vai Customer Service Training Programs | Vai Business Solutions | Vai Improve Customer Satisfaction | Vai Customer Service Surveys | Vai Customer Loyalty Training | Vai CRM Software | Vai Improving Customer Satisfaction | Vai Internet Use | Vai Company Policy Email Vai Public Policy Center | Vai Public Policy | Vai Acceptable Use | Vai Acceptable Internet Use | Information Technology | IT | Vai IT Read More

Leading Solution Provider to Steel Manufacturers Gets Acquired-Why?


When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their clients and the steel industry as a whole. The combined solution offering will address APS, MES, SCM, and more.

vai customer care solutions  AG and then from VAI to become a more independent provider of MES and SCM IT solutions. AIS was taken over by Riverside in 2006, with the aim of better positioning itself financially in the steel industry market space. In August 2009, PSI acquired AIS to further its offerings in the steel industry. The AIS Product SteelPlanner is the name of the main AIS product. SteelPlanner contains all the functionality required to integrate corporate and financial systems with shop floor automation systems. Read More

As the Economy Rebounds, Will Your Organization Be Ready for New and Increasing Demand? A Summary of the 2009 APICS Conference


Companies can get the latest on supply chain management trends—from inventory management, forecasting, and sales and operations planning—at the annual APICS Conference and Expo’s seminars and presentations. A summary of the 2009 expo explains what you might have missed.

vai customer care solutions  Pro , Ramco , VAI and others). We will cover IBM''s Smart Business and Smart Market concepts in a future blog, but just to give you an idea: IBM decided to approach the business software market differently than other big companies that keep acquiring small players. As the name may imply, the Smart Market is a place where companies can buy the products (ERP, CRM, SCM, etc.) they need online, and then easily install them on the Smart Cube (a preconfigured server). Demand Solutions The Demand Solutions Read More

LOGO Business Solutions


LOGO Business Solutions, is the largest independent software company of Turkey. LOGO took a step in business world by developing engineering software for personal computers in 1984 and has become an IT oriented high-technology group. LOGO, since its foundation, has been an engrossing and innovative leader of Turkish Software Sector thanks to the innovations it brought in products, services and business processes in this sector. Logo is also the first IT company traded at IMKB-Istanbul Stock Exchange, IPO’d at year 2000. LOGO has a say all around the world in business application field with users exceeding 1.300.000 in 170.000 companies, particularly in Turkey.

vai customer care solutions  Financials, HR, MRP, MRPII, Supply Chain Execution,business strategy tools,ERP,information technology business strategy,integrated business analysis,integration application software,integration application solution,logo business solutions Read More

Wireless Solutions


Wireless Mobile Solutions

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MIE Solutions


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

vai customer care solutions  are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again. Read More

Agile Solutions


Agile Solutions is a professional service company that delivers customized and innovative business solutions to increase the customers’ productivity optimizing processes, technologies and people. We offer a set of Consulting, Technology and Outsourcing services, specialized by Industries, using the SAP development applications and platform in the entire business processes lifecycle.

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Top Business Intelligence Solutions 2009


To find out, simply use TEC's business intelligence evaluation center to compare how more than 20 leading BI solutions meet your companys needs.

vai customer care solutions  Business Intelligence Solutions 2009 New developments in business intelligence (BI) software have made BI more accessible, affordable, and valuable to your business than ever before. And now you can get the benefits quickly, with much smaller implementation budgets and timelines. The leaders include SAP BusinessObjects Edge Business Intelligence, ProClarity by Microsoft, Hyperion System 9 by Oracle, Exact Business Analytics by Exact Software, Infor PM 10, IBM Cognos 8 BI, MicroStrategy 9, and Oco Custom Read More

i-flex solutions


i-flex solutions (Reuters: IFLX.BO & IFLX.NS) provides IT solutions to the financial services industry. The company has serviced over 495 customers in more than 105 countries. i-flex has over 3,800 employees operating from eleven development centers across India, Singapore, and the USA. The company has a global reach with a sales, marketing and support presence covering twenty overseas locations, including four subsidiaries (i-flex solutions inc. in the USA, i-flex solutions b.v in the Netherlands, i-flex solutions pte. ltd. in Singapore, and SuperSolutions Corporation in the USA). In addition, i-flex is represented in over 50 countries through 25 corporate business partners. i-flex also has alliance and implementation relationships with industry leaders such as Hewlett Packard, IBM, Intel, Microsoft and Oracle.

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Transforming Customer Service with Business Analytics


Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business analytics can help customer service departments acquire the information and capabilities to transform themselves.

vai customer care solutions  Customer Service with Business Analytics Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business analytics can help customer service departments acquire the information and capabilities to transform themselves. Read More

KeyedIn Solutions


KeyedIn Solutions offers cloud-based software systems that provide a flexible, scalable, and affordable means to simplify processes, improve performance and gain a competitive edge. KeyedIn Flex Platform, the company’s cloud application platform, allows new applications to be developed quickly. The KeyedIn project portfolio management (PPM) system supports program management offices in businesses of all types, while its professional services automation (PSA) software serves professional service organizations. The company’s enterprise resource planning (ERP) solution addresses the unique needs of custom manufacturers. 

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HireIQ Solutions, Inc


HireIQ Solutions, Inc.'s goal is to help customer service organizations improve hiring decisions, reduce recruiting costs, and increase talent performance using its predictive performance technology. HireIQ is a privately held company based in Alpharetta, Georgia (US).

vai customer care solutions  Solutions, Inc HireIQ Solutions, Inc.''s goal is to help customer service organizations improve hiring decisions, reduce recruiting costs, and increase talent performance using its predictive performance technology. HireIQ is a privately held company based in Alpharetta, Georgia (US). Read More

Social Customer Suite


Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.  

vai customer care solutions  Customer Suite Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers. Read More

Meridian Knowledge Solutions


Meridian Knowledge Solutions helps you create measurable value with your learning strategy. Meridian provides technology platforms that empower enterprises, governments, and member-based organizations to develop their people by delivering learning, assessing performance, and fostering collaboration. We’ve been making customers our partners since 1997. Our suite can be deployed on-premise, hosted, or in a secure cloud. Innovative design promotes configuration to business processes, while reducing costly implementations. Meridian helps extend learning beyond employees to the value chain, including partners, members and customers. Mobile capabilities enable on-the-job-training, while social sharing builds the learning community.

vai customer care solutions  meridian anywhere,meridian asset management malaysia,meridian elearning solutions,meridian knowledge centre,meridian knowledge solution,meridian knowledge solutions,meridian knowledge solutions chantilly,meridian misys,meridian software virginia Read More

Best-in-class Marketers Drive Enhanced Customer Loyalty


The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

vai customer care solutions  to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results. Read More