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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » vai customer care solutions


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

vai customer care solutions  Vai Voice Customer | Vai Customer Service Email | Vai Customer Experience | Vai Customer Care Solutions | Vai Customer Service Training Programs | Vai Business Solutions | Vai Improve Customer Satisfaction | Vai Customer Service Surveys | Vai Customer Loyalty Training | Vai CRM Software | Vai Improving Customer Satisfaction | Vai Internet Use | Vai Company Policy Email Vai Public Policy Center | Vai Public Policy | Vai Acceptable Use | Vai Acceptable Internet Use | Information Technology | IT | Vai IT Read More
Leading Solution Provider to Steel Manufacturers Gets Acquired-Why?
When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their clients and the steel industry as a

vai customer care solutions  AG and then from VAI to become a more independent provider of MES and SCM IT solutions. AIS was taken over by Riverside in 2006, with the aim of better positioning itself financially in the steel industry market space. In August 2009, PSI acquired AIS to further its offerings in the steel industry. The AIS Product SteelPlanner is the name of the main AIS product. SteelPlanner contains all the functionality required to integrate corporate and financial systems with shop floor automation systems. Read More
As the Economy Rebounds, Will Your Organization Be Ready for New and Increasing Demand? A Summary of the 2009 APICS Conference
Companies can get the latest on supply chain management trends—from inventory management, forecasting, and sales and operations planning—at the annual APICS

vai customer care solutions  Pro , Ramco , VAI and others). We will cover IBM''s Smart Business and Smart Market concepts in a future blog, but just to give you an idea: IBM decided to approach the business software market differently than other big companies that keep acquiring small players. As the name may imply, the Smart Market is a place where companies can buy the products (ERP, CRM, SCM, etc.) they need online, and then easily install them on the Smart Cube (a preconfigured server). Demand Solutions The Demand Solutions Read More
Kyliptix Solutions
Founded in 1999 and headquartered in Irvine, California (US), Kyliptix Solutions, Inc. delivers software solutions for small and medium businesses (SMBs). The

vai customer care solutions  Business Suite (KiBS) is available throughout the US and around the globe, designed as a single user interface capable of bridging the flow of information throughout an organization and eliminating the need for multiple external applications. Read More
KeyedIn Solutions
KeyedIn Solutions offers cloud-based software systems that provide a flexible, scalable, and affordable means to simplify processes, improve performance and

vai customer care solutions   Read More
nConcert Solutions, LLC
Building valuable business relationships for more than 25 years, the people of nConcert Solutions have helped their clients meet the challenges of the

vai customer care solutions  Best Software, Cognos, ERP, Great Plains, MAS 500, MBS, Microsoft, Microsoft Business Solutions, SCM,Solomon Read More
Merit Solutions
We are extremely fortunate to work with companies around the world who create products and offer services that improve the lives of millions. Our driving

vai customer care solutions   Read More
ACOM Solutions, Inc.
For over 28 years, ACOM has automated the document and payment processes for more than 4,000 organizations. ACOM@s Electronic Document Management solutions

vai customer care solutions   Read More
How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

vai customer care solutions  to Measure Customer Satisfaction Originally Published - April 30, 2008 Project-based organizations place a lot of emphasis on customer satisfaction, and rightly so, as customer satisfaction is the key for improving these companies'' internal processes. A customer satisfaction rating (CSR) is often obtained through a questionnaire—the customer satisfaction survey (CSS). This method, however, suffers from the drawback of customers likely being emotionally influenced while filling out these Read More
Global Shop Solutions One-System ERP Solutions
Global Shop@s ERP systems provide functionalities for cost, pricing, and profits; customer relationship management (CRM); financials; inventory and

vai customer care solutions  training via the Internet, available as subscription virtual training and individual virtual training; classes taught at the annual users’ conference; implementation assistance; documentation manuals; online help; in-house telephone support; Global Shop’s ServiceWeb, which allows posting and tracking of all service calls; and data conversion support. Read More
NOW Solutions
NOW Solutions provides to many well known North American organizations. NOW Solutions has been providing solutions to large and small organizations, from

vai customer care solutions  now solutions data cleaning Read More
SLK I.T. Solutions
SLK I.T. Solutions strives to be a leader in the information technology industry, keeping on top of the latest trends and technology. Its founder built his

vai customer care solutions   Read More
Aurum Solutions
Provision of premier services in implementations and service level agreements to customers in the EMEA region.

vai customer care solutions  CRM,ERP,Implementation Consulting,Microsoft Dynamics AX,SCM,System Integration,Warehouse Management Read More

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