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VS Maximus Asset Solutions
VS Maximus Asset Solutions
Compare VS Maximus Asset Solutions solution against other leading and challenging ERP solutions.


Deltek vs Microsoft Solutions
Deltek vs Microsoft Solutions
Compare ERP solutions from both leading and challenging solutions, such as Deltek and Microsoft Solutions.


Customer Relationship Management (CRM) Evaluation Center
Customer Relationship Management (CRM) Evaluation Center
Define your software requirements for Customer Relationship Management (CRM), see how vendors measure up, and choose the best solution.


Documents related to » vai customer care solutions


Business Solutions of the Future » The TEC Blog
Business Solutions of the Future » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

VAI CUSTOMER CARE SOLUTIONS: business, Cloud, CRM, ERP, future, integration, millennial, opaas, paas, SaaS, Security, solution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-07-2009

Tips for Researching Enterprise Solutions » The TEC Blog
versions of their reports available for free. Check these and see if they have anything valuable to offer. If they do, it might be worthwhile accessing their premium content, but be forewarned, it might cost a lot more than your company is willing to spend at this stage of the project (some research reports can cost well into the thousands to purchase). Smaller research companies will offer a lot more for free or for a nominal price. It might mean fielding some calls from consultants before you’re

VAI CUSTOMER CARE SOLUTIONS: decision making proces, enterprise, research, Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-05-2008

Taking a Lesson from Big-box Retailers: The World s Distribution Pros » The TEC Blog
service based on product availability, product selection, and competitive pricing. The big-box model has been replicated by several retail organizations, resulting in a battle for consumer retention. This is particularly true in an environment where customers can go online, order merchandise, and simply pick up the items in the store. This is an attractive option during the busy retail buying season when sale items are more difficult to acquire.  Also, customers know they can venture elsewhere in search

VAI CUSTOMER CARE SOLUTIONS: analytics, big box retail, ERP distribution, plm, pos, retail management, RFID, SCM, TMS, WMS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-10-2008

What’s New at MCA Solutions?
TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the service parts planning and optimization space. Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions CEO Bob Salvucci to discuss the current state of the market, MCA’s approach and focus on service parts planning and optimization, and the new offerings behind MCA’s growth that are expanding this software space.

VAI CUSTOMER CARE SOLUTIONS: improving service levels (parts availability) to maximize customer satisfaction. MCA’s customer base includes about 30 industry leaders, such as Baker Hughes , Boeing , Bobst , Coca-Cola , Dassault Systèmes , KLA-Tencor , Lockheed Martin , Pratt & Whitney , Roche Diagnostics , Rockwell Collins , Sysmex , Tellabs , and Varian Semiconductor . For most of these service companies, MCA’s solutions have produced results in as little as two months from start of implementation—e.g., a 5−50 percent
3/30/2011 12:24:00 PM

Siemens Product Development Solutions for Process Industries
Process manufacturing companies have traditionally been slow to adopt product lifecycle management (PLM) solutions, mostly because they have not had many alternatives to choose from. The Siemens SIMATIC IT portfolio is one exception. Read TEC Analyst Gabriel Gheorghiu’s in-depth analysis of version 6.5 of the SIMATIC IT portfolio of products.

VAI CUSTOMER CARE SOLUTIONS: collection). Vertical solutions are available for discrete manufacturing, process industries, and life science industries. Industry-specific libraries are also provided, as well as value-added services. Also part of the SIMATIC IT family, the SIMATIC IT Client Application Builder is a development platform to implement Web-based user interfaces, such as SIMATIC IT Portal. These solutions allow users and administrators to use and manage SIMATIC IT through user-friendly and intuitive Web-based interfaces.
3/13/2012 10:03:00 AM

New BI Solutions More Powerful and Easier to Use
Simply visit TEC's business intelligence evaluation center to compare leading BI solutions based on your company's special requirements: industry, ...

VAI CUSTOMER CARE SOLUTIONS: New BI Solutions More Powerful and Easier to Use New BI Solutions More Powerful and Easier to Use If knowledge is truly power, how do you convert your data into knowledge? With business intelligence (BI). BI can take the data from your enterprise resource planning (ERP) or accounting system and organize it into ways that give you knowledge about your markets, your customers, your business, and the way it s being run. Knowledge that gives you the power to act. New advances in BI software make it easier
12/15/2009

What 2010 Meant For Microsoft Business Solutions » The TEC Blog
in Microsoft Office 2010 (available for Word, PowerPoint, OneNote , and Excel) and SharePoint Server 2010 that enables multiple people to view and update the same document at the same time. One can imagine the benefits of not having to e-mail documents, such as a  request for proposal (RFP) , to multiple recipients and later combine the flurry of their edits. (Previously, SharePoint might have allowed for this capability, but not that seamlessly, in real-time, and concurrently by multiple users.) A

VAI CUSTOMER CARE SOLUTIONS: #crm2011, #fae10, CRM, ERP, microsoft dynamics, microsoft dynamics ax, Microsoft Dynamics CRM, microsoft excel 2010, microsoft office 2010, Oracle Siebel, pivot tables, PowerPivot, sharepoint, slicers, sparklines, sql server, visio, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-01-2011

End-Users Trust TEC Certified Solutions
To find out if your product qualifies for TEC certification, please complete the TEC certification questionnaire.

VAI CUSTOMER CARE SOLUTIONS: report, which is made available to our audience and includes product highlights, a competitive analysis, and in-depth analyst commentary. Certified vendors also benefit from exposure to TEC s global audience of IT professionals through announcements, articles, and selection research sites. To find out if your product qualifies for TEC certification, please complete the TEC Certification Questionnaire . For more information: Lynne Brash Manager, Software Industry Programs Technology Evaluation Centers
9/21/2009

Has the Mid-market Found Vanguard BI Solutions?
Enterprise performance management (EPM) and business intelligence (BI) supplier, Vanguard Solutions Group's business strategy focuses on selling with and through enterprise resource planning (ERP) and other enterprise application vendors. Over the last few years, the strategy has proven to be successful; however, the ongoing industry consolidation continues to shrink the prospective partner list—is this an opportunity or a challenge to Vanguard and its partners?

VAI CUSTOMER CARE SOLUTIONS: Vanguard s GPS BI solution s availability and its deep understanding of operational systems within its industries of focus to build its own data and information integration capabilities that can quickly assemble data into predefined data models, has reportedly enabled the above mid-market ERP vendors to provide their customers with a valuable tool for harvesting the business value out of their database. Part One of the Has the Mid-market Found Vanguard BI Solutions? series. The Genesis and Current State
7/19/2005

Customer: Eastern Food
Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines, Amtrak, and the cruise ship industry, Eastern is nationally known for Naturally Fresh dressings as well as premiere meat sauces and dips sold in stores and distributed to the food service industry. The job has never been easy – but it has been made easier in recent years with the implementation of Ross Systems’ iRenaissance suite of business applications for both front and back office operations. The flow of information, necessary to make critical decisions and ensure high levels of service, now travels quicker than the fast-paced industry it serves. The plant scheduler has been able to reduce the number of daily individual production jobs by as much as 20%, as well as reduce the number of changeovers, resulting in higher capacity utilization and throughput. Visibility to the forecast and orders allows for better management of the scheduled cycle of product runs, which must be closely coordinated with inventory to ensure supply is both adequate and fresh. Cycle schedule compliance has improved from 88% to 95%.

VAI CUSTOMER CARE SOLUTIONS:
4/29/2005 9:33:00 AM

Quote-to-order Solutions and Key Performance Indicators
Providers of complex products, systems, and services should view quote-to-order (Q2O) systems as enablers that can improve competitive advantage. At the same time, users should remember that Q2O solutions are not necessarily advantageous for all manufacturing departments or businesses.

VAI CUSTOMER CARE SOLUTIONS: products should research the available Q2O solutions. This is especially true if they are losing sales due to slow responses to quotes and proposals, draining engineering s time by having it work on complex quotes, reworking orders several times to align them with customer needs, and losing sales due to a lack of reseller training in order entry for customized products. Providers of complex products, systems, and services that rely on multiple departments for the completion of their estimates should see
11/26/2007


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