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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 utilities utility

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » utilities utility

Energizing Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability


For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came into sharper focus when US President Obama signed into law the American Recovery and Reinvestment Act (ARRA). This legislation provides funding for many energy initiatives—however, strict compliance guidelines come with the stimulus plan. Find out more.

utilities utility  Energizing Utilities Strategies , Utilities Strategies , Utility Products , Utilities White Papers , Electric Utility , Energizing Utility , Energizing Utilities Economic , Energizing Utilities Plan , Utilities Stimulus Plan , Utility Resources , Utility Taxes , Utility Sustainable Management , Utility Sustainability , Utility Property , Sustainable Development , Sustainable Measures , Leaders Sustainability , Environmental Sustainability , Sustainability Corporate . For years utilities have seen a Read More

Utility Businesses and Asset Management


Utilities have always held information about their assets, but traditionally this has been held in different parts of the business and not integrated into single coherent systems. Good asset management is increasingly about being able to feed information from business processes across the company into an asset management system, and using information from that system for financial and operational improvement.

utilities utility  Businesses and Asset Management Utilities have always held information about their assets, but traditionally this has been held in different parts of the business and not integrated into single coherent systems. Good asset management is increasingly about being able to feed information from business processes across the company into an asset management system, and using information from that system for financial and operational improvement. Read More

Advanced Utility Systems


Advanced Utility Systems Corporation was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Founded by three partners, Advanced quickly emerged as an innovative software provider that today has a client roster of more than 60 utilities.

utilities utility  Billing solutions exclusively to utilities and municipalities. Founded by three partners, Advanced quickly emerged as an innovative software provider that today has a client roster of more than 60 utilities. Read More

Managing Utility Technology and Service Acquisitions in the Smart Grid Age


A disciplined and comprehensive acquisition process is essential for utilities to get the most out of their Smart Grid investments. Know the practical and flexible methodology proven in industries such as telecommunications, high tech, and financial services that can assist utilities in the selection and acquisition of solutions that address current and future operating states to deliver immediate and long-term benefits.

utilities utility  process is essential for utilities to get the most out of their Smart Grid investments. Know the practical and flexible methodology proven in industries such as telecommunications, high tech, and financial services that can assist utilities in the selection and acquisition of solutions that address current and future operating states to deliver immediate and long-term benefits. Read More

Electric Utilities in Need of Software Vendors' Leadership!!!


Over the past couple of years, the electric utility industry has changed in terms of the different software solutions available. The old approach to addressing this industry’s needs was the “best-of-breed” approach, meaning that software vendors were creating solutions addressed to only one group or business unit within the company doing one specific task. Generation, Transmission, and

utilities utility  Utilities in Need of Software Vendors'' Leadership!!! Over the past couple of years, the electric utility industry has changed in terms of the different software solutions available. The old approach to addressing this industry’s needs was the “best-of-breed” approach, meaning that software vendors were creating solutions addressed to only one group or business unit within the company doing one specific task. Generation, Transmission, and Distribution all had their own specific software Read More

TEC’s New Utilities ERP Evaluation Center: A Preview


The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service

utilities utility  software feature for the utilities industry, since utility companies usually need to manage a wide range of equipment, machinery, tools, etc. This includes lease management, resource scheduling, decommissioning (for phased-out equipment), and mobile requirements (for field service). Scheduling can also be found in project management , which monitors cost and work schedules for all projects. Using project analyzer, project budgeting, timekeeping and workflow management, utilities companies can easily track Read More

Enhancing the Agility of Customer Information Systems in Utilities


Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment.

utilities utility  Customer Information Systems in Utilities Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment. Read More

Managing Enterprise Agility


Real-time IT infrastructure promises to deliver services to businesses with the same availability as utilities. Cost reductions will be achieved through virtualization and consolidation. This white paper looks at the business drivers and technology advances that will provide the foundation for manageability of infrastructures across enterprise applications.

utilities utility  the same availability as utilities. Cost reductions will be achieved through virtualization and consolidation. This white paper looks at the business drivers and technology advances that will provide the foundation for manageability of infrastructures across enterprise applications. Read More

NEXGEN Asset Management


NEXGEN Asset Management is the industry leading asset management software that combines a robust computer maintenance management system with advanced asset management planning tools. Based on over 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has successfully been implemented globally across multiple industries that include utilities management, facilities management, manufacturing and fleet management. NEXGEN Asset Management software includes a comprehensive asset management program and eliminates the integration of multiple elements.

utilities utility  multiple industries that include utilities management, facilities management, manufacturing and fleet management. NEXGEN Asset Management software includes a comprehensive asset management program and eliminates the integration of multiple elements. Read More

Finnish Electricity Distributor Selects IFS Applications


Caruna, the largest distributor of electricity in Finland, recently selected IFS Applications as its central enterprise resource planning (ERP) software. The win is yet another testament to IFS’ strong competitiveness in the energy and utilities sector.

utilities utility  user friendliness, and the utilities industry experience, and IFS fit the bill accordingly.   The sizeable contract value (about 1 million Euros) will cover software licenses for financials, purchasing, invoicing, business intelligence (BI), budgeting, and human resources (HR), as well as accompanying professional services. This win is yet another testament to IFS’ strong competitiveness in the energy and utilities sector. Read More

IFS ERP Embraces Windows Azure Cloud


For a long time, IFS customers in highly regulated industries such as defense and utilities have been averse to cloud enterprise resource planning (ERP) deployments, but the sentiment seems to be changing slowly. At the recent IFS World Conference 2013 in Barcelona, IFS announced that its component-based extended ERP suite IFS Applications 8 has been tested and certified for deployment on

utilities utility  such as defense and utilities have been averse to cloud enterprise resource planning (ERP) deployments, but the sentiment seems to be changing slowly. At the recent IFS World Conference 2013 in Barcelona, IFS announced that its component-based extended ERP suite IFS Applications 8 has been tested and certified for deployment on Microsoft ’s Windows Azure cloud. As enterprises increasingly become comfortable with moving workloads such as e-mail, collaboration, and regular office productivity application Read More

Ventyx Service Suite


The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency. Dispatch automates routine orders and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.  

utilities utility  most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequenci Read More

Case Study: Agitar Technologies


Agitar provides Java testing solutions to its customers around in the world in various industries. Agitar has been using a network licensing platform since 2004, and now offers floating licenses from a re-distributed server, with stand-alone license server or embedded options. Unlike other license servers that can’t be embedded, there’s no separate licensing process. Learn how this benefits Agitar—and its customers.

utilities utility  Study: Agitar Technologies Software license management with EasyLicenser provides these benefits to you and your end customer: - Simplicity and ease of use for you as well as your end-user - High return on investment - eCommerce enabled - Powerful, non-intrusive security - Versatility and unconstrained extensibility - Comprehensive customer / license data management features - Enables New Business Models With Internet License Management Source : Agilis Software Resources Related to Case Study: Read More

The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

utilities utility  Impact of IT Service on Business Process Management The Impact of IT Service on Business Process Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Uniface is Compuware''s development environment for building, renewing and integrating the largest and most complex enterprise applications. The Uniface Application Platform Suite (APS) de Read More