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Software Functionality Revealed in Detail
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 utilities operating costs


Energizing Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability
For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Utilities Industry

Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. 

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Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe


The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest versions of what is now known as cloud computing. Platforms managed by specialists provide higher service levels, greater ease of secure access, and more manageable costs than many companies can achieve internally. Discover more about Europe’s managed hosting market.

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When EDI Goes Native, Everything Falls in Sync with IQMS


IQMS's IQ EDI module is a natively-built solution that deals with the complexities of data synchronization among EDI documents and eliminates the need for third-party translators.

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Marquee Vendors Partner for Deepening Inherent CRM and BI Links


Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and illustrate the value of MA.

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Navigating Between Service Management Scylla & Charybdis - Part 2


Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

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How Airlines Can Stop Getting Murdered by Maintenance Costs


Patchwork maintenance repair and overhaul (MRO) systems can cost large airlines millions in duplicated effort, extra inventory, and delays. But with round-the-clock schedules to maintain, few airlines can afford to upgrade to an integrated MRO solution any time soon. Today TEC Analyst Philippe Reney looks at two ways airlines can improve their MRO capabilities without a complete IT overhaul.

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Kronos Launches ACA Estimator, Helping Companies Understand Costs of Compliance Strategies


Almost anyone in the US has by now formed an opinion about the Affordable Care Act (ACA) or “Obamacare.” While no law and its regulations are perfect and easily understood, at least being able to weigh the pros and cons of different approaches is critical for companies, and the insight that truly knowledgeable advisors can provide could empower employers to build a sound strategy for managing ACA

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Understanding the Costs of Email Security


The three main cost factors associated with e-mail filtering solutions are solution costs, operating costs, and productivity losses. This paper aims to help the reader make an informed decision when purchasing an e-mail filtering solution by analyzing the various features and properties that contribute to the total cost of ownership.

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Finding Opportunity in Rising Fuel Costs: Strategies for Industrial Equipment Companies


The rising price of fuel has set in motion a series of more profound changes for both consumers and industry. But those companies that take comfort from the recent easing of fuel prices and whose management actions go no further than attempts to mitigate the immediate impact of fuel price increases will end up at a serious disadvantage in the market. Find out how your company can find opportunity in changing fuel markets.

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Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience


As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time, sacrificing caller satisfaction is not an option. This creates a tough challenge: How do you decrease the cost per call, while improving the customer experience? Download this white paper to find out.

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