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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » utilities companies


Utilities
Water, electricity, waste management@all sectors of the utilities industry have been experiencing major changes in recent years. Challenges for the utilities

utilities companies  years. Challenges for the utilities industry arise from many sources, including the need to comply with new regulations, meet consumption demands because of global population growth, and others. To help overcome these challenges, companies in the utilities industry must update their software tools and acquire the ones that best suit their needs. Read More
Energizing Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability
For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came

utilities companies  AMI technology can help utilities stay competitive in ways that older metering and data-exchange technologies simply cannot. But without a proper IT infrastructure that enables companies to implement and work with AMI in a costeffective manner, utilities will find it difficult to deliver the flexible pricing options that the market demands. AMI requirements for data management and realtime information exchange call for improved communication and collaboration between customer and utility. It also Read More
TEC Helps Utilities Company Select Best-fit Financials and Human Resources Systems
South Coast Water District (SCWD), an independent provider of high-quality water services based in Laguna Beach, California (US), was experiencing some of the

utilities companies  of the common problems utilities companies face with inefficient IT systems. The company recently discovered that its paper-based processes—such as purchasing and procurement—were not only producing volumes of waste paper, but also creating extra work for its finance and human resources staff. SCWD decided to define its process requirements internally in order to select an appropriate financials system with integrated human resource (HR) functionality so it could operate more efficiently and Read More
TEC’s New Utilities ERP Evaluation Center: A Preview
The Utilities IndustryFrom TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following

utilities companies  relationship management (CRM) solution, utilities companies can take advantage of the sales and marketing functionality, which helps them manage packages, discounts and promotions. Finally, meter reading or automated meter reading system (AMRS), service contract and entitlement management, automatic service activation, and service order management are important functionality that a utilities company can look for when selecting business software. Among the functionality specific to the industry, Read More
Enabling Growth for Midsize Companies: Three Strategies for Growing Your Business
Growth@whether organic or acquisitive@is challenging executives today from a strategic as well as an operational perspective. Studies estimate that 50 to 80

utilities companies  externally Conectiv Energy Industry: Utilities Summary Conectiv Energy, a competitive subsidiary of Pepco Holdings Inc., is a merchantgeneration business that uses regional expertise and intellectual capital to optimize the value of its plants in the wholesale energy marketplace. To optimize operations at existing plants and accelerate operational readiness at a new, state-of-the-art plant in Bethlehem, Pennsylvania, the firm deployed the SAP® Visual Information for Plants application by NRX, the SAP Read More
Enhancing the Agility of Customer Information Systems in Utilities
Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always

utilities companies  Customer Information Systems in Utilities Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment. Read More
Open letter to companies planning on using Social CRM
If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers

utilities companies  letter to companies planning on using Social CRM If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting Read More
The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP
Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise

utilities companies  IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise resource planning (ERP) system is a challenge—but it may not be as complex as you think. Learn common myths about tier-one ERP systems, as well as how ERP solutions can help you manage regulatory compliance and track performance with key performance indicators. BEGIN Read More
BWI Companies Selects VAI’s S2K ERP
BWI, a Texas-based wholesale distributor of lawn and garden products, selects VAI''s S2K ERP system to enhance collaboration within its distributed sales force

utilities companies  Companies Selects VAI’s S2K ERP BWI Companies selects VAI ’s S2K Enterprise software to improve distribution processes, increase productivity, and gain valuable insights from its customer and product data.   BWI, a Texas-based wholesale distributor of lawn and garden products with numerous locations servicing a diversified customer base in 15 states, sought a solution to automate and integrate its core business functions. It also looked to eliminate manual processes associated with building Read More
A Quality and Compliance Training Road Map for Emerging FDA-regulated Companies
A Quality and Compliance Training Road Map for Emerging FDA-Regulated CompaniesEmerging life science companies face the same compliance and regulatory

utilities companies  Quality and Compliance Training Road Map for Emerging FDA-regulated Companies A Quality and Compliance Training Road Map for Emerging FDA-Regulated Companies Emerging life science companies face the same compliance and regulatory pressures as larger ones. Companies that outsource sales and operational functions need to disseminate training on key policies, procedures, and regulations to a wide audience—without the benefit of a dedicated training team. These companies demand solutions that automate the Read More
Top Software for Mining Companies
For your own customized comparison reports, select a category below: ERP & CMMS for Mining. EAM for Mining. Accounting Software Systems.

utilities companies  Software for Mining Companies Comparing software solutions for mining companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Mincom, IFS, Microsoft, SAP, Lawson, Pronto Software, Infor, Mapcon Technologies, Bell Business Solutions, TARGIT, IBM, QlikTech International, Oracle—and many more. For your own customized comparison reports , select a Read More
What Do Companies Want from an ERP System?
In the new TEC 2011 Market Survey Report: What Organizations Want in ERP for Discrete Manufacturing, you''ll learn the top priorities of manufacturi...

utilities companies  Do Companies Want from an ERP System? In the new TEC 2011 Market Survey Report: What Organizations Want in ERP for Discrete Manufacturing , you''ll learn the top priorities of manufacturing operations based on over 11,000 online software evaluation requests. Knowing how companies like yours are deciding on ERP systems can help you better understand your needs and options. And help make your own ERP selection process simpler and more successful. You''ll discover which ERP solutions are most frequently Read More
Better Performance Management for Service Companies
It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that

utilities companies  Performance Management for Service Companies It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that one of the most difficult tasks of all is to put theory into practice. Business theories are usually not set in stone and need to be adjusted to reality, or modified to suit specific cases. This is particularly difficult in the measurement of service performance because of the many Read More
Top 5 Obstacles Companies Face--and How to Overcome Them
inefficient operations; inability to support rapid growth or new markets; disjointed business processes; lack of visibility into daily operations; ...

utilities companies  5 Obstacles Companies Face--and How to Overcome Them Most small and midsized companies have a common set of problems that hinder productivity and growth. Is your company facing problems like these? inefficient operations inability to support rapid growth or new markets disjointed business processes lack of visibility into daily operations limited company resources Learn how to solve these problems in Top 5 Obstacles Companies Face—And How to Overcome Them . You''ll discover how the right business Read More
Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

utilities companies  Business Intelligence (BI) in Midsize Companies IBM offers an integrated, easy-to-use set of Business Intelligence solutions than can help your midsize business save time, grow systems without breaking your budget and provide a new level of insight so that you can make better decisions. Source: IBM Resources Related to Achieving Business Intelligence (BI) in Midsize Companies : Business Intelligence (BI) (Wikipedia) Achieving Business Intelligence (BI) in Midsize Companies Business Intelligence Read More

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