Home
 > search for

Featured Documents related to »  unified customer data


Unified Data Management: A Collaboration of Data Disciplines and Business Strategies
In most organizations today, data are managed in isolated silos by independent teams using various data management tools for data quality, integration

unified customer data  some organizations are adopting unified data management (UDM), a practice that holistically coordinates teams and integrates tools. This report can help your organization plan and execute effective UDM efforts. Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » unified customer data


When You Realized the Need for a Unified View of Your Customers, that is E.piphany
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information with traditional CRM

unified customer data  share information freely. A unified view of the customer is not possible unless each department is willing to share data with the rest of the organization. Marketing has to redesign campaigns to take advantage of one-to-one marketing, and service representatives have to be empowered to sell. Firms looking to purchase CRM software must be prepared to make these and other changes if they plan on exploiting the benefits of the software. Read More
Customer Choices for Achieving Growth
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept that directly challenges the

unified customer data  go far beyond mere, unified data control and cost-cutting by reducing the number of database servers. The problem is that in the real world, most user enterprises have to live with many data repositories, and here flexibility is often more important. Large applications need to be broken into many smaller parts that can be rearranged or put around various events. Like SAP, Oracle has been busy wrapping its traditional application programming interfaces (API) with Web services interfaces and is actively Read More
IT Trends Lead SAP to More Precise Customer Experience Offering
Many enterprise software events that I have recently attended have discussed the intersection of the following forces and IT trends: cloud computing, the

unified customer data  database, which is a unified data platform for delivering real-time operational, predictive, and text analytics on big data, as well as for running both transactional and analytical processes on the same foundation. The giant also announced the SAP Retail Store Ops Manager mobile app to further enhance in-store productivity. Mobile tools, in combination with SAP HANA, big data and the cloud, offer a new way to interact directly with consumers, creating intimacy that helps increase consumer satisfaction Read More
Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a

unified customer data  organizations to create a unified customer view and framework. Siperian's solution is broken down into three separate modules. Siperian Master Reference Manager (MRM) is used to consolidate multiple customer profiles in order to identify customers uniquely across all channels of the organization. Some key features of MRM are template-driven data models, rules-based modules that are configurable, and built-in audit and historical lineage functionality. Siperian Hierarchy Manager (HM) creates a unified Read More
Data Visualization: When Data Speaks Business
For many organizations, data visualization is a practice that involves not only specific tools but also key techniques, procedures, and rules. The objective is

unified customer data  data visualization, IBM Cognos Business Intelligence, business intelligence, data delivery, data visualization best practices Read More
Implementing Energy-Efficient Data Centers
But in the white paper implementing energy-efficient data centers, you'll learn how to save money by using less electricitywhether your data cente...

unified customer data  Energy-Efficient Data Centers Did you realize that your data center(s) may be costing you money by wasting electricity ? Or that there are at least 10 different strategies you can employ to dramatically cut data center energy consumption ? The fact is, most data centers are not designed with energy efficiency in mind. But in the white paper Implementing Energy-efficient Data Centers , you'll learn how to save money by using less electricity—whether your data centers are still in the design Read More
Data Warehousing in the Big Data Era: Are You BIReady?
Netherlands-based BIReady automates the process of designing, deploying, and maintaining a data warehousing solution, allowing the optimization of all necessary

unified customer data  data warehouse, data warehouse automation, BIReady, BI, business intelligence, big data, DWH, BI automation, analytics, EDW Read More
Data, Data Everywhere: A Special Report on Managing Information
The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult enough. Analyzing it, to spot patterns and

unified customer data  Data Everywhere: A Special Report on Managing Information SAP NetWeaver Master Data Management (SAP NetWeaver MDM) is an enabling foundation for enterprise services and business process management. Working across heterogeneous systems at disparate locations, SAP NetWeaver Master Data Management ensures cross-system data consistency through interactive distribution. Source: SAP Resources Related to Data, Data Everywhere: A Special Report on Managing Information : Data (Wikipedia) Data, Data Read More
Customer One Solutions, Inc.
Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and

unified customer data  One Solutions, Inc. Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and Business Process Management (BPM) solutions. COS has implemented CRM solutions at organizations that range in size from 45,000 worldwide employees to 12 local employees. Our areas of expertiese include Financial services, telecommunications, manufacturing and professional service organizations. We specialze in the needs of s Read More
A Solution to Data Capture and Data Processing Challenges
Organizations are relying more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the

unified customer data  Solution to Data Capture and Data Processing Challenges Organizations are relying more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the right information to the right people at the right time—but is your data capture process as efficient as it could be? Learn about the issues surrounding data capture and data processing, and about a solution designed to help you address specific processing problems. Read More
Data Center Projects: Project Management
In data center design projects, flawed management frequently leads to delays, expense, and frustration. Effective project management requires well-defined

unified customer data  Center Projects: Project Management Data Center Projects: Project Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. In today's always on, always available world where businesses can't stop and downtime is measured in dollars, American Power Conversion (APC) provides protection against some of the leading causes of downtime, data loss and hardware damage: power problems and temperature. As a global leader in Read More
Next-generation Data Auditing for Data Breach Protection and Risk Mitigation
Data breaches and leaks are on the rise—and the consequences, from theft of identity or intellectual property, can seriously compromise a company’s reputation

unified customer data   Read More
How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

unified customer data  to Achieve a Great--and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More
Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC

unified customer data  The Business Case for Unified Communications in the Contact Center One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of Read More
Popular Searches

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others