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Documents related to » unified communications expo


Focus Experts Guide: Unified Communications
The term

UNIFIED COMMUNICATIONS EXPO: Focus Experts Guide: Unified Communications Focus Experts Guide: Unified Communications Source: Focus Research Document Type: White Paper Description: The term unified communications (UC) is prone to market confusion, as it is often misapplied by vendors and misused by analysts. The goal of this Experts’ Guide is to get past the technology conundrum and marketing hype, in order to offer a clearer understanding of UC essentials, including essential advice on how to analyze your UC needs, and a
6/13/2012 10:24:00 AM

2011 Trends Report on Unified Communications
That's the job of unified communications and you can find outhow in 2011 Trends Report: Unified Communications.

UNIFIED COMMUNICATIONS EXPO: 2011 Trends Report on Unified Communications 2011 Trends Report on Unified Communications What ever happened to the good old telephone? Today, there s instant messaging, video conferencing, e-mail, faxes, blog posts, Facebook, Twitter, mobile devices, and more. How do you unify them in a coherent, consistent interface so your people can collaborate in more efficient and powerful ways? That s the job of unified communications (UC)—and you can find out how in 2011 Trends Report: Unified Communications .
8/23/2011 11:02:00 AM

Why Businesses are Adopting Unified Communications
In 2011 Trends Report: Unified Communications, learn how advances in technology are making it easier and more economical to integrate communication...

UNIFIED COMMUNICATIONS EXPO: Why Businesses are Adopting Unified Communications Why Businesses are Adopting Unified Communications Business communications come in many forms these days. The challenge is to interconnect them to make your company more efficient and productive. That s where unified communications (UC) come in. In 2011 Trends Report: Unified Communications , learn how advances in technology are making it easier and more economical to integrate communications channels like the telephone, social media, teleconferencing,
12/2/2011 1:00:00 PM

Enterprise Unified Communications Comparison Guide
This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and breaks down the basic pricing, messaging and conferencing features, and the telephony and mobile features you need to make an informed buying decision.

UNIFIED COMMUNICATIONS EXPO: Enterprise Unified Communications Comparison Guide Enterprise Unified Communications Comparison Guide Source: Ziff Davis Document Type: Checklist/Guide Description: This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and breaks down the basic pricing, messaging and conferencing features, and the telephony and mobile features you need to make an informed buying decision. Enterprise Unified
7/16/2012 1:51:00 PM

A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

UNIFIED COMMUNICATIONS EXPO: elements. Consultancy services A unified software platform A greater reliance on business with industry leaders This is Part Two of a three-part note. Part One profiled the company. Part Three will cover alliances, challenges, and make user recommendations. Consultancy Services In mid-March, the vendor announced new business consulting services that should help accelerate the ICM-readiness for communications service providers (CSP). In addition to a current broad set of implementation, integration, and
8/4/2005

Introduction to QLogic InfiniPath InfiniBand Adapters
“The lower the communications latency, the faster the time-to-solution.” This truism, though logical and truthful, is only useful to IT managers if it is accompanied by suggestions targeting ways to reduce communications latency. But help is here: a single-chip application-specific integrated circuit (ASIC), optimized for communications patterns typically found in HPC applications, makes this truism ring truer.

UNIFIED COMMUNICATIONS EXPO: Introduction to QLogic InfiniPath InfiniBand Adapters Introduction to QLogic InfiniPath InfiniBand Adapters Source: QLogic Corporation Document Type: White Paper Description: “The lower the communications latency, the faster the time-to-solution.” This truism, though logical and truthful, is only useful to IT managers if it is accompanied by suggestions targeting ways to reduce communications latency. But help is here: a single-chip application-specific integrated circuit (ASIC), optimized for
9/5/2007 4:51:00 PM

IP PBX for Service Oriented Architectures: Communications Web Services
The capacity for service-oriented architecture (SOA) to provide a framework for next-generation enterprise telecommunications services has become a reality through the maturing of Web services technology. Such communications services can now take their rightful place alongside collaborating business processes to allow enterprises to achieve a fully integrated SOA, an architecture that can grow with the business and grow with technology.

UNIFIED COMMUNICATIONS EXPO: IP PBX for Service Oriented Architectures: Communications Web Services IP PBX for Service Oriented Architectures: Communications Web Services Source: Sphere Communications Document Type: White Paper Description: The capacity for service-oriented architecture (SOA) to provide a framework for next-generation enterprise telecommunications services has become a reality through the maturing of Web services technology. Such communications services can now take their rightful place alongside collaborating
3/30/2007 3:19:00 PM

Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide
Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice.

UNIFIED COMMUNICATIONS EXPO: Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide Source: BlackBerry Document Type: White Paper Description: Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just
12/27/2012 3:06:00 PM

Unified Communication Vendor Comparison Guide
Unified communications integrates multiple methods of communication—such as e-mail, faxing, instant messaging, voice and video calling and conferencing, mobile communication, and even desktop sharing—to produce improved efficiencies for companies of all sizes. This paper focuses on three key areas to compare available offerings, providing insights into the most important ways vendors can differentiate their products.

UNIFIED COMMUNICATIONS EXPO: Type: White Paper Description: Unified communications integrates multiple methods of communication—such as e-mail, faxing, instant messaging, voice and video calling and conferencing, mobile communication, and even desktop sharing—to produce improved efficiencies for companies of all sizes. This paper focuses on three key areas to compare available offerings, providing insights into the most important ways vendors can differentiate their products. Unified Communication Vendor Comparison Guide
1/22/2013 5:34:00 PM

Case Study: How PropertyInfo Keeps in Touch with Customers
PropertyInfo, a provider of real estate information solutions, needed a unified view of its 20 different global customer support centers in order to provide more consistent quality. A customer support solution enables the company to manage incident information, automate service ticket processing, and give end-to-end views of the customer experience. Find out more about the how the company improved customer satisfaction.

UNIFIED COMMUNICATIONS EXPO: information solutions, needed a unified view of its 20 different global customer support centers in order to provide more consistent quality. A customer support solution enables the company to manage incident information, automate service ticket processing, and give end-to-end views of the customer experience. Find out more about the how the company improved customer satisfaction. Case Study: How PropertyInfo Keeps in Touch with Customers style= border-width:0px; />   comments powered by Disqus
4/14/2008 1:33:00 PM

Unified Performance Management: The Key to Successful Performance Management
Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.

UNIFIED COMMUNICATIONS EXPO: Unified Performance Management: The Key to Successful Performance Management Unified Performance Management: The Key to Successful Performance Management Source: IBM Document Type: White Paper Description: Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and
6/23/2010 2:23:00 PM


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