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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 unified communication products


Unified Communication Vendor Comparison Guide
Unified communications integrates multiple methods of communication—such as e-mail, faxing, instant messaging, voice and video calling and conferencing, mobile

unified communication products  Communication Vendor Comparison Guide Unified communications integrates multiple methods of communication—such as e-mail, faxing, instant messaging, voice and video calling and conferencing, mobile communication, and even desktop sharing—to produce improved efficiencies for companies of all sizes. This paper focuses on three key areas to compare available offerings, providing insights into the most important ways vendors can differentiate their products.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Picture Archiving Communication Systems (PACS) for the Health Care Industry

PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians.  

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The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

unified communication products  resources with the powerful unified service scheduling feature. Streamlined Case Management: Taking advantage of intuitive case management capabilities to streamline case creation, tracking, resolution, and escalation. Native Outlook Client: Centrally managing contacts, calendaring, service tasks, and e-mail through a familiar Microsoft Outlook interface for improved efficiencies. Advanced Personalization: Spending less time looking for information and more time serving customers with personal views, Read More

Microsoft Dynamics and the 2007 Microsoft Office System: Integration Highlights


Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop productivity tools. Thus, business solutions need familiar, easy-to-learn user interfaces. They need to be “process-centric” and role-based. And they need to provide a bridge between the worlds of structured business applications and unstructured desktop productivity software.

unified communication products  using Exchange Server 2007 Unified Communications. Fuels Productivity Microsoft Dynamics helps fuel productivity by automating business-critical operations and adapting to fit into a customer’s type of business, helping ensure the most relevant insight. How? With a user experience modeled around tasks and roles and the processes they engage in – all integrated with familiar productivity tools like Microsoft Office system. Deliver Role-relevant Information and Processes through SharePoint Microsoft® Read More

Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start


In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication service providers (CSPs) is to leverage their size and complex service offerings to keep pace with competitors. Discover how a next-generation configuration solution can provide you with the tools and the service agility you need to meet and exceed customer expectations.

unified communication products  and disrupt the marketplace. Unified communications of Internet, voice, data and communication facilities continue to evolve at lightning speed. As a result, the big players in the CSP marketplace such as Verizon, AT&T, Comcast and others around the globe are under pressure to deliver solutions built with groundbreaking technology New competitors continue to emerge, causing even more disruption. The pace of mergers and acquisitions among CSPs has been strong for many years and that pace is likely to Read More

Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution


Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative messaging servers such as Microsoft Exchange and Lotus Notes.

unified communication products  This allows for 'true' Unified Messaging for Microsoft Exchange (Single Directory and Single Store for Lotus will be available prior to the 4th Quarter of 2000). A single directory and store become 'unified' with the base messaging system allowing complete and thorough interoperability. Unity is based on Internet standards that allow the product to grow with the organization as more technically advanced products are implemented. We have already mentioned support for XML, but Unity also has support for Read More

Picture Archiving Communication Systems (PACS) for the Health Care Industry


PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians.

unified communication products  Archiving Communication Systems (PACS) for the Health Care Industry PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians. Read More

ITO: Application Related Services, Software Products and Associated Services


Softtek's information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services. Under the rubric of application related services, Softtek offers application maintenance and support, application development, application modernization, and quality assurance (QA) and testing. Its software products and associated services include integration and deployment of enterprise resource planning (ERP), customer relationship planning (CRM), and business intelligence (BI). Application related services are those that cover the entire application lifecycle, including the designing, building, testing, implementation, and support of custom and packaged applications. Softtek's clients benefit from process efficiency, lean cost structures, rigorous service-level commitments, and global reach. In additon to development, maintenance and support, and modernization, Softtek also offers data integration services, and ERP services for SAP and Oracle applications. For Latin American markets, Softtek offers packaged software product solutions and associated services, such as training and first level support. Softtek is a value-added reseller (VAR) for some of the world’s most renowned software solutions, including: ERP, data integration, and BI. Softtek is a VAR of products from SAP, Informatica, Cognos, and Business Objects. The company also offers post-sales support and education services.  

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Unified Business Performance Management and the Application of Predictive Analytics


As companies demand more from their decision support systems, unified business performance management (BPM) will play an increasingly important role in planning and decision-making. Thus, predictive analytics, applied with BPM, bridges the gap between real-time activity monitoring and calculated execution. Before embracing predictive analytics, however, companies should know that only a unified solution can help capitalize on this promising technology.

unified communication products  their decision support systems, unified business performance management (BPM) will play an increasingly important role in planning and decision-making. Thus, predictive analytics, applied with BPM, bridges the gap between real-time activity monitoring and calculated execution. Before embracing predictive analytics, however, companies should know that only a unified solution can help capitalize on this promising technology. Read More

Case Study: VernDale Products Automates Operations with ERP Software


A producer of whole milk powder for the chocolate industry, VernDale Products wanted to replace its existing manual system with automated, fully integrated enterprise resource planning (ERP) software. The company, aided by technology consultants, found an ERP software system that was the best functional fit—reducing the time needed to perform routine office tasks and improving accuracy in financial statements. Learn more.

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The New Manugistics Debuts eBusiness Products


Stockholm-based International Business Systems (IBS) announced it had acquired 90% of Finnish company, Progma OY. Progma is a service provider offering facility management, application service providing (ASP), and Internet Hosting.

unified communication products  home business,supply chain companies,supply chain software,supply chain software solutions,supply chain optimization software,b2b supply chain,supply chain visibility,supply chain automation,b2b supply chain management,supply chain management systems,scm software,supply chain management software,supply chain planning software,supply chain inventory,supply chain planning Read More

Project Management Communication: Part 3 of 3


In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to senior management, as well as justification for projects based on the expected value of each product in its planning stage, and in projects both in progress and completed. What Is Project Portfolio Management? Project portfolio

unified communication products  Management Communication: Part 3 of 3 In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to senior management, as well as justification for projects based on the expected value of each product in its planning stage, and in projects both in progress and completed. What Is Project Portfolio Management? Project portfolio management (PPM) is a resource system that permits an enterprise to collect (or Read More

Uncomplicating Unified Communications for SMBs


Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC is too expensive, too difficult to set up and maintain—or, worse, they are simply baffled by UC and its benefits. This white paper demystifies UC so that SMBs can gain a competitive advantage and differentiate themselves in a marketplace once dominated by large enterprises.

unified communication products  Unified Communications for SMBs Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC is too expensive, too difficult to set up and maintain—or, worse, they are simply baffled by UC and its benefits. This white paper demystifies UC so that SMBs can gain a competitive advantage and differentiate themselves in a marketplace once dominated by large enterprises. Read More

SAP Sets a Unified Vision for HANA in the Cloud


SAP is taking fierce steps towards expanding its cloud presence. Major moves from the German software company are reshaping its approach to a market increasingly willing to move to the cloud and an increasing number of big competitors wanting to rule this market. After having acquired Ariba and SuccessFactors, SAP is taking a logical step by taking its flagship offering HANA to the cloud

unified communication products  Sets a Unified Vision for HANA in the Cloud SAP is taking fierce steps towards expanding its cloud presence. Major moves from the German software company are reshaping its approach to a market increasingly willing to move to the cloud and an increasing number of big competitors wanting to rule this market. After having acquired Ariba and SuccessFactors, SAP is taking a logical step by taking its flagship offering HANA to the cloud. First, in a recent announcement, SAP revealed its new offering , the Read More

Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service


Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.

unified communication products  Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Unlike other CRM software, the SAP Customer Relationship Management (SAP CRM) application, part of the SAP Business Suite, not only helps you address your short-term imperatives – Read More

Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control


Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that offers assistance for supporting recommended best practices for outsourcing.

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