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Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » unclassified technical datav


Case Study: Cadbury plc
To reduce time to market and realize the full value of its intellectual property, Cadbury plc needed to ensure compliance with government regulations. The

unclassified technical datav  Technical Data Website , Unclassified Technical Data , Autodata Technical Data , Benefits Technical Data , Controlled Technical Data , Critical Technical Data , Define Technical Data , Engineering Technical Data , Filter Technical Data , Free Technical Data , Manufacturers Technical Data , Presenting Technical Data , Product Technical Data , Provides Technical Data , Provisioning Technical Data , Stock Technical Data . About the company. Cadbury plc, formerly Cadbury Schweppes plc, is the largest Read More...
‘Tis that time of the year when customer and technical support people go crazy…
This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and

unclassified technical datav  that time of the year when customer and technical support people go crazy… This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and requests. Christmas is the time of year when business software proves what it can really do because it’s used very close to its full potential , when sales and purchases are at a very high level. Unfortunately, customer and technical support people are caught between Read More...
Oracle Fusion HCM Cloud Applications: A Buyer’s Guide for CIOs
This white paper explores six key technical questions that every enterprise should ask when selecting a cloud-based HCM application. For each one, we examine

unclassified technical datav  Fusion HCM Cloud Applications: A Buyer’s Guide for CIOs This white paper explores six key technical questions that every enterprise should ask when selecting a cloud-based HCM application. For each one, we examine why Oracle Fusion HCM is the best solution for any enterprise looking to harness cloud computing to modernize and extend its HR systems. By downloading this document, you agree to provide contact information and other data to select sponsors of this content. Read More...
Great Product: Too Bad The Architecture Doesn’t Fit
During the process of product selection a great deal of attention is given to the functional capabilities of the software being evaluated. While this aspect is

unclassified technical datav  Product: Too Bad The Architecture Doesn’t Fit Great Product: Too Bad The Architecture Doesn''t Fit M. Reed - November 29, 2003 Introduction Most potential customers understand that detailed scripted scenarios should be performed with software vendors who are on the short list of candidates, in order to evaluate the functional abilities of products being considered. Unfortunately, many companies neglect to investigate the technological underpinnings of these products during the evaluation phase. This Read More...
Architecture Evolution: From Mainframes to Service-oriented Architecture
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to

unclassified technical datav  Evolution: From Mainframes to Service-oriented Architecture Software architecture can be defined simply as the design or blueprint of an application or software package. This blueprint describes the layout of the application''s deployment, including partitioning its business logic between servers (computers). The architecture thus incorporates protocols and interfaces for interacting with other programs or computers, and all these should vouch for future flexibility and expandability. Read More...
Universal Mind
Universal Mind fuses the design capabilities of an interactive firm with the technical expertise of a systems integrator to create engaging experiences that are

unclassified technical datav  Mind Universal Mind fuses the design capabilities of an interactive firm with the technical expertise of a systems integrator to create engaging experiences that are also deeply functional. Since 2003 Universal Mind has consulted to Fortune 500 companies and other clients to help them better meet the needs of their customers. Read More...
4 Key Steps to Automate IT Security Compliance
An unprecedented wave of security breaches has led to the establishment of technical standards, IT governance frameworks and laws designed to improve and

unclassified technical datav  Key Steps to Automate IT Security Compliance 4 Key Steps to Automate IT Security Compliance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Qualys® is headquartered in Redwood Shores, California, with offices in France, Germany, the U.K., Japan and Hong Kong, and has partners worldwide. Source : Qualys Resources Related to IT Security Compliance : Risk (Wikipedia) 4 Key Steps to Automate IT Security Compliance A Unified Approach for Read More...
PTC’s SLM Expansion: Enigma Acquisition
Shortly after its 2012 user conference, PTC acquired Servigistics and significantly expanded its service lifecycle management (SLM) capabilities, adding to its

unclassified technical datav  SLM Expansion: Enigma Acquisition Shortly after its 2012 user conference, PTC   acquired Servigistics and significantly expanded its service lifecycle management (SLM) capabilities, adding to its then existing service offerings, Arbortext and 4CS . The large “product and service advantage” vendor made another similar move this year, right after the recent PTC Live Global 2013 conference. PTC has acquired Enigma , a developer of software that aggregates and delivers technical content in Read More...
Customer Relationship Management (CRM) RFI/RFP Template
Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality

unclassified technical datav  Relationship Management (CRM) RFI/RFP Template The Customer Relationship Management (CRM) RFI/RFP Template lists and describes 1363 features and functions found in Customer Relationship Management (CRM) software solutions. This Customer Relationship Management (CRM) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Customer Relationship Management (CRM) software selection projects. Features and functions included in this Customer Read More...
Active Escrow: The Technical Verification of Software Source Code
The source code for mission-critical software products is almost never provided to users by the supplier. All the end-user has is a copy of the compiled source

unclassified technical datav  Escrow: The Technical Verification of Software Source Code The source code for mission-critical software products is almost never provided to users by the supplier. All the end-user has is a copy of the compiled source code—in other words, the object code that can only be read and executed by the computers concerned. That’s why professional escrow is becoming an essential component of operational risk management. Read More...
Surado CRM High Availability
This document provides system administrators and technical professionals an overview of how Surado SCM SQL Enterprise CRM Solution can be used in a High

unclassified technical datav  CRM High Availability This document provides system administrators and technical professionals an overview of how Surado SCM SQL Enterprise CRM Solution can be used in a High Availability Environment. This document assumes that you are planning on installing the Surado SCM SQL System on Windows NT 4.0 or Windows 2000 Advanced Server and will be using Microsoft''s SQL Server as the primary database. Read More...
Boeing Autometric
Learn how Boeing Autometric, a software and technical solutions provider for modeling, visualization, simulation, and analysis to customers in the defense

unclassified technical datav  Autometric Learn how Boeing Autometric, a software and technical solutions provider for modeling, visualization, simulation, and analysis to customers in the defense, telecommunications, and commercial mapping industries, implemented a solution to manage customer communication and information. Read More...
AX-iom ERP Inc
AX-iom ERP Inc.is a Microsoft Partner and reseller of Microsoft Dynamics AX. AX-iom marries sophisticated business and technical services with world-class

unclassified technical datav  iom ERP Inc AX-iom ERP Inc.is a Microsoft Partner and reseller of Microsoft Dynamics AX. AX-iom marries sophisticated business and technical services with world-class enterprise suites for Canadian manufacturers today. Focusing on business improvement through incorporation of best practices, our team provides our customers with value-added solutions based on the principles of lean manufacturing. Our experience in the industry has driven our customers to succeed through effective decision-making, Read More...
CleverPath Aion
CleverPath Aion by Computer Associates, Inc., is a business process management solution that enables both technical and non-technical users to effectively

unclassified technical datav  Aion CleverPath Aion by Computer Associates, Inc., is a business process management solution that enables both technical and non-technical users to effectively define, implement, monitor and streamline a range of business rules and processes. CleverPath Aion comprises two complementary solutions: CleverPath Aion Business Process Manager (CleverPath Aion BPM), and CleverPath Aion Business Rules Expert (CleverPath Aion BRE). CleverPath Aion BPM includes a workflow engine that supports Read More...
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

unclassified technical datav  or Wrap-Around Old Software? Part One: Event Summary Event Summary There is a small group of vendors with brave and fresh ideas, which are by no means the prerogative of the biggest and the richest. This group has chosen to rewrite their applications on a new, possibly future-proof application framework. The intent of these visionary vendors is to address the ever increasing market awareness of the following facts: That almost every business changes and that software must change with the business Read More...

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