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A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

twitter sentiment analysis  notes, surveys, Web communities, Twitter, Facebook, and millions of other online sources—all coming together into the real-time charts, bars, diagrams, and maps on the Command Center screens. Figure 2. Voice of the Customer Command Center   The Competition Some of Attensity’s competitors focus on functionality features for CEM and social media analytics. A few of these well-known vendors are listed below: Clarabridge , with its sentiment and text analytics platform , enables analysis of information Read More
Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » twitter sentiment analysis


Content Is King-Applying Intelligence to Unstructured Data
On March 23, I have the opportunity to lead a seminar at the info360 conference in Washington, D.C., on the use of business intelligence (BI) applications and

twitter sentiment analysis  media networks, such as Twitter and Facebook , can be tapped into by applying BI and analytics techniques to data that resides outside an organization to measure trends in market demands and the positions of various types of brands. Nowadays, information is an asset to any organization, regardless of whether it resides inside or outside the company. “Content is King,” not only because it can be delivered to an organization, directly translating into monetary gains, but also because it can be Read More
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

twitter sentiment analysis  all main platforms (Facebook, Twitter, etc.), cover 150 million Web sites, blogs, or forums every day, and can detect location based on global positioning system (GPS) data for mobile users and IP address for people using desktop computers. Natural language processing is then used to identify customer or user sentiment, trends in customer behavior, product standing vis-à-vis the competition , or feedback that companies can use in product development. Here are some examples of how companies have used Read More
Outlook for 2010
As 2009 comes to a close, we look forward to the New Year and everything trendy that it will bring. Today, TEC’s Research Analyst Round Table discusses the

twitter sentiment analysis  Long before LinkedIn and Twitter hit the scene, learning management system (LMS) vendors were bringing people and knowledge together through the use of discussion boards, live chats, etc. Today's collaboration networks help provide businesses with instant and continuous feedback from employees (whether they are in management or not) in the areas that are important to the employee personally as well as to the organization. While these sites are useful for sourcing job applicants, reaching out to potential Read More
Social ERP Emerges, Transforms the Way People Work (Part 1)
It is no secret that social networks and media—Facebook, Twitter, LinkedIn, Wikipedia, etc.—are having a huge impact on all aspects of people’s lives

twitter sentiment analysis  social media data (Facebook, Twitter, etc.) can be integrated within the system Users can broadcast messaging to external social media channels Members can perform analytics on all content, internal and external, to give a 360-degree view of the customer Users can take advantage of social listening, monitoring, and sentiment analysis User Adoption Is Key Although there is a huge amount of potential in social media capabilities, the key to realizing the benefits of the tool will come from widespread adopti Read More
Board Management Intelligence Toolkit: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

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Retalix: Merchandising Systems Competitor Analysis Report
Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily

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Network Security Best Practices: Competitive Analysis
When it comes to security architecture, choosing a system that’s scalable and applicable to a broad set of security needs is a wise move. New security services

twitter sentiment analysis  network security,network security best practices,computer network security,network security assessment,network security basics,network security business,network security companies,network security definition Read More
Effective Inventory Analysis
For many distributors, inventory is the largest and perhaps the most important asset. Inventory ties up more money than buildings or equipment, and is often

twitter sentiment analysis  inventory manangement,inventory solution,inventory process,stock analysis,warehouse management,manage inventory,warehouse management software Read More
Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect

twitter sentiment analysis  data analysis,data warehouse software,data mining training,decision tree software,data mining software,business consulting services,data mining concepts,r data mining,data mining tools,market research firms,data mining companies,data warehousing tools,visual data analysis,data mining tool,data warehousing training Read More
Analysis of SAS Institute and IBM Intelligence Alliance
The SAS Institute and International Business Machines announced a new business intelligence relationship on January 24, 2000. IBM has announced that it is

twitter sentiment analysis  business intelligence,dashboard software,bi software,data warehouse software,analytics software,bi applications,statistical analysis systems,merchandise planning,why business intelligence,healthcare business intelligence,risk management software,business intelligence conference,bi system,hr analytics,business intelligence tools Read More
Dynamics SL: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

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WinMan: ERP for SMB Competitor Analysis Report
The accounting and ERP for small and medium businesses (SMB) evaluation model targets functional requirements for a fully featured accounting solution. In

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Logi 9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

twitter sentiment analysis   Read More

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