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Vertical Solutions Inc.-All About Field Service: Part Two
In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile

twitter downtime  social platforms such as Twitter and Facebook. But we believe a more important aspect of social for our customers is internal social support, or “applied social.” VSI’s solutions incorporate applied social techniques such as wikis, collaboration, and tribal knowledge bases that enable employees to work together to solve clients’ issues faster and more efficiently. Users can “friend” more than just people—they can “friend” data too, such as service incidents based on a particular Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » twitter downtime


Waking Up to a “New Day” at Infor
Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the

twitter downtime  Similar in function to Twitter , ION ActivityDeck provides the ability to define filters based on almost anything, helping users address questions before they become issues. Infor10 Road Warrior and Infor10 ION ActivityDeck are available for secure installation through the Apple iTunes Store . Additional Infor10 Motion applications are expected this year and will serve a variety of critical office functions, such as creating orders or quotes, approving expense reports, and reviewing key business metrics Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

twitter downtime  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships Read More...
Tracx Releases Social Leads
Tracx has announced its new Social Leads product, part of its set of social intelligence tools. The application identifies individuals interested in buying a

twitter downtime  retail sites, for example, Facebook, Twitter, Google+, Amazon, and eBay. Tracx Social Leads unveils relevant customer conversations as well as what stage of the buying process the customer is at. According to Tracx, the buying cycle consists of several phases: Brand or product awareness Active product research Opinions being expressed Intent to purchase Already bought and loyal customer In addition, Tracx Social Leads offers the capability to create a real-time lead pipeline. The solution automatically Read More...
Total Uptime Guarantees? It Must Be A New Millennium!
Netsourcing provider Intira has announced that it will offer service level agreements (SLA's) covering its complete line of IT and network infrastructure

twitter downtime  Uptime Guarantees? It Must Be A New Millennium! Event Summary Intira provides netsourcing -- outsourcing services for IT and network infrastructures needed to support E-commerce applications. Intira has announced a comprehensive collection of SLA's and the reporting tools necessary for customers to monitor them. Intira will guarantee up to 99.95 percent uptime (4.38 hours of downtime per year) for all aspects of the customer's operation, including data centers, network, equipment and operating systems Read More...
Identifying Critical Change Control Failure Points
There are key systems in every infrastructure where unapproved change can pose significant business risk. These guidelines show you how to properly categorize

twitter downtime   Read More...
Salesforce Social.com to Enhance Salesforce Marketing Cloud
Salesforce has announced Salesforce Social.com, a product designed for social advertising and meant to enhance Salesforce Marketing Cloud. To date, Salesforce

twitter downtime  campaigns on Facebook and Twitter. The applications allows companies to manage social and mobile campaigns from design to test and launch. The testing capability allows marketers to find relevant audiences for their ads. Metrics revealing the success of a campaign allow users to optimize their efforts. In addition, goals and ad spend amount can be set for each campaign, and Social.com is able to automatically optimize a campaign. Social.com will be connected to Salesforce CRM, and Radian6—which Read More...
Reliability Driven Maintenance--Closing the CMMS
The metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of the company beyond customarily expected cost savings

twitter downtime  Driven Maintenance--Closing the CMMS Value Gap ? Part One: Trends and Definition The Maintenance Approach Evolution Although enterprise asset management (EAM) and computerized maintenance management systems (CMMS) software continue to grab headlines as a realistic way to reduce expenses and increase revenues, the growing pressure for improving customer responsiveness and profits has lately pretty much changed the traditional role of asset management. Namely, the metric of plant maintenance Read More...
Enterprise Asset Management Systems: Your Manufacturing Organization’s Underrated Superstar
For all you baseball fans living in the US and Canada, you can probably appreciate that we are quickly approaching what is referred to as “the dog days of

twitter downtime  Asset Management Systems: Your Manufacturing Organization’s Underrated Superstar For all you baseball fans living in the US and Canada, you can probably appreciate that we are quickly approaching what is referred to as “the dog days of August.” This is when the pennant races are close, and almost every game has added significance for a team’s chances of making it to the playoffs. As I was enjoying one of those rare idyllic days lying in the backyard hammock and reading the sports page, Read More...
Why It Pays to Embrace Consumer Mobile Devices in Your Enterprise
According to The Nielsen Company, some 150 million people in the US will be using smartphones by mid-2011 to view twitter feeds, conduct searches, consult maps

twitter downtime  by mid-2011 to view twitter feeds, conduct searches, consult maps and more. People are increasingly using smartphones to get work done too. As long as it’s governed appropriately, workplace use of consumer-oriented smartphones can lower spending, heighten morale and help employees get more done. Read More...
YouTube Founders Acquire Real-time BI vendor Tap11
If you still think business intelligence (BI) hasn’t yet hit the big time in IT industry terms, think again. On May 9, Chad Hurley and Steve Chen, founders of

twitter downtime  monitor, measure, and manage Twitter and Facebook conversations for such things as follow-up marketing campaigns and dashboard construction based on analysis results. In tandem with Deloitte’s acquisition of Oco this week, we’re seeing examples of the fast pace at which the BI space is changing to provide users with alternative and innovative ways to manage and analyze information. Let us know your thoughts—leave a comment below, and I’ll respond as soon as I can. Read More...
Evaluating The Cost Of A DDoS Attack
DDoS (distributed denial-of-service) attacks, attempts to make a network resource unavailable to its users, are becoming more sophisticated and destructive, and

twitter downtime  DDoS attack, distributed denial-of-service, network attack, IT attack, IT protection, network protection, Dyn, managed DNS, Dyn white paper Read More...
Humidification Strategies for Data Centers and Network Rooms
In some circumstances, the air surrounding IT equipment can be harmful to internal electronic components and lead to failure and downtime. Reliance on precision

twitter downtime   Read More...
Computerized Maintenance Management Systems: A Tutorial Part One: Challenges and Features
Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore is equipment maintenance. The

twitter downtime  Maintenance Management Systems: A Tutorial Part One: Challenges and Features Introduction Saying that a computerized maintenance management system (CMMS) is just another scheduling tool is tantamount to saying that the Titanic was just another boat. While maintenance scheduling is arguably its most important aspect, CMMS has many additional features that can help a company manage its maintenance function. CMMS is using software to effectively and efficiently plan and execute tasks meant to Read More...
Reduce the Risk of Network and Application Performance Issues
More than ever before, the IT network is a strategic asset to a business, and any downtime or degradation in network or application performance can directly

twitter downtime  the Risk of Network and Application Performance Issues More than ever before, the IT network is a strategic asset to a business, and any downtime or degradation in network or application performance can directly impact an organization’s bottom line. This white paper looks at a methodology for solving network and application performance issues and outlines a new approach to getting to their root causes more quickly. Read More...

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