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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 trends online white papers


Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

trends online white papers  e-service provision 1, identified underlying trends driving the need for telecoms evolution. This paper explores aspects that operators can address using a more integrated approach to e-commerce. 2. Evolution of commerce Commerce may have started as a simple transaction—offering goods, agreeing on a price and then exchanging money for the goods—but there have long been other elements at play. As any given market matures, the importance of these other factors rise. The vendor has to attract interest

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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These are the Times of CRM Vindication and Validation - Part 3


Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM Effectiveness During Lean Times” and authored by Microsoft Dynamics CRM and Oracle CRM, respectively. The blog post made the case for forward-looking enterprises to leverage customer relationship management (CRM

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The State of the Art in Finance


Thanks to recent accounting scandals and an increasingly competitive environment, many chief financial officers and the finance organizations they lead have started to take on new roles within the enterprise. However, given the current state of the finance function in US companies, companies first need to understand the challenges to finance—and the road map to increasing its strategic capabilities.

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Taking a Lesson from Big-box Retailers: The World's Distribution Pros


The proliferation of “big box” retail outlets across the suburban landscape has been part of the retail environment for more than a decade. As population target demographics have shifted away from urban centers into suburban areas, retail organizations have capitalized on this trend. This blog post will examine how retailers have adopted a business model that presents unique

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How to Embrace CRM and Make it Succeed in Your Organization


Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

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Plex Online for Discrete Manufacturing ERP Certification Report (2012)


Plex Online is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Today's Discrete ERP Landscape: Trends, Challenges, and Solutions


With web-enabled technology, business intelligence, and supply chain management becoming integral parts of the manufacturing environment, discrete enterprise resource planning (ERP) applications today are not as they once were. Learn about the current trends and how to select a discrete ERP system for your needs.

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TEC's Bob Eastman on Technology Trends at Epicor Insights 2013


Senior supply chain analyst Bob Eastman was at the Epicor Customer Conference, Insights 2013, in Nashville last week. Epicor invited Bob to share his insight into current technology trends in the supply chain space. Check out that conversation on YouTube. In this almost 9-minute video, Bob talks about the acceleration of the business cycle and some of the enabling trends (such as cloud and

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Free Online FSM Software Comparisons Now Available


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Case Study: OnDemand Gives BECU Online Training Success


BECU, a credit union with more than 500,000 members, found its existing learning management system (LMS) was leading to employee frustration and not producing the needed training results. The company realized it needed a solution that would scale with the company’s rapid growth and provide functionality for employee performance management. Find out why the company chose Cornerstone’s OnDemand LMS to address its needs.

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White Papers-Not so Black and White


Let’s face it; we’ve all had to deal with pushy salespeople. How do they always get you to buy stuff—even when it’s something you didn’t need? It’s called the sales pitch. Every salesperson has one, and software vendors are no exception. In fact, they have several ways of pitching their products. One such way is through a white paper—which often discusses particular problems that many

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