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Software Functionality Revealed in Detail
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 total visibility customer analytics


Improving Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities
The consequences of fleeting customer attention@as companies with complex sales cycles know only too well@include lengthening sales cycles, stalled

total visibility customer analytics  equivalent of 10% of total annual sales in ‘lost opportunity' revenue that could have been captured as a result of better visibility on sales activities and insight into target markets. 1 In fact, only through access to the right data can companies begin to address the gaps. Best Practices for Enhancing Pipeline Performance Enabling Alignment and Ensuring Results You can pursue a straightforward set of actions to improve pipeline management. These actions, which are best executed when supported by a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality 

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Documents related to » total visibility customer analytics

The Challenge to Achieve Perfect Order Management


Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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The Collaboration Advantage: Customer-focused Partnerships in a Global Market


Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of respondents say that in future they’ll place more emphasis on developing personal relationships and setting expectations with business partners. Find out how these companies are creating collaborative networks that include business partners and consumers.

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How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software


Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies find this challenging because of a slow economy, market saturation, or other reasons, many companies are re-evaluating business strategies and internal processes to overcome these obstacles. For many successful companies, creating a customer-focused business strategy was the first step. Learn how leadership and customer relationship management software can help breed corporate success.

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Talent Analytics: Moving beyond the Hype


Talent analytics is one of the most misunderstood areas of human capital management (HCM). With conflicting definitions regarding what it is and various ideas of how it should be leveraged, most organizations default to an approach to data that is relatively immature. Less than one-third of companies combine talent data with business data to measure the impact on organizational performance. As the demands of business escalate, human resources (HR) professionals must be prepared to provide insight, decisions, and predictions about the talent that is in place today as well as the talent needed for the future. This report, based on research conducted in November and December 2013, will address the key trends and best practices for using talent analytics to drive business success.

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Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

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Strategy Analytics


Strategy Analytics provides business consulting, research, and analysis. The firm publishes reports and evaluates technologies, markets, and companies.

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11Ants Analytics


11Ants Analytics builds predictive analytics software for used in business, science, and government. 11Ants Analytics data lab and software development team is located in Hamilton, New Zealand. It sells its software and consulting services globally.

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How to Achieve a Great--and Profitable--Customer Experience


Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

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Revolution Analytics


Revolution Analytics delivers advanced analytics software at half the cost of existing solutions. By building on open source R—the world’s most powerful statistics software with innovations in big data analysis, integration and user experience, Revolution Analytics meets the demands and requirements of modern data-driven businesses.

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