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Software Functionality Revealed in Detail
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 total visibility crm software comparison


Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

total visibility crm software comparison  is defined as the total of the discounted value of all of a firm's customers. By that definition, it incorporates quantity of purchases, operating margins, marketing, sales, and service costs (or development, acquisition, and retention costs), and a projection of future purchases. More importantly, it represents three critical components of a customer's net worth to the firm: value , brand and retention . Value represents the price-cost relationship of the product or service between the firm and the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Get a shortlist of CRM solutions based on your company’s needs and characteristics. It’s fast, free, and easy—and you’ll get the results immediately. 

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Meet the New (Revolutionized) Progress Software


According to TEC principal analyst P.J. Jakovljevic, some solid, growing, and profitable software companies never get the respect they deserve. Progress Software is one such company. Its OpenEdge platform is now fully enabled for business process management and for the cloud, and it has a winning team of acquisitions. Has Progress finally found the right balance of revenue streams and diversification to be more than the sum of its parts?

total visibility crm software comparison  only do the lower total cost of ownership (TCO) and maintenance burden resonate with them in this down economy (the aforementioned departures took place during much more upbeat economic times), but also because Progress has been able to foresee and adapt to the latest technology trends while preserving backward compatibility (i.e., the good old “green screens” and ASCII terminals are still supported side by side with, say, Web-based screens). This ability to anticipate market trends and make new Read More

Lawson Software Means Business With PSA and IPO


By acquiring a leading PSA vendor and deciding to go public, in addition to the new functional and technological enhancements to its flagship lawson.insight suite due in August, Lawson Software continues to boldly challenge bigger competitors, primarily PeopleSoft and Oracle.

total visibility crm software comparison  handle the IPO. Lawson's total revenues in the fiscal year ended May 31, 2000 grew to $312.9 million from $264.5 million in 1999. In fiscal 2000 it reported a net loss of $3.3 million, mainly because of nonrecurring charges from issuing warrants to a technology partner and the repurchase of stock options from a former employee. Lawson received a $40m first round of funding from TA Associates and St. Paul Venture Capital in May. Lawson did not disclose how many shares it plans to sell or the price range. Read More

American Software Has Been Starving While Delivering Innovations


American Software seems to have grasped the requirements of its potential customers that need both order capturing and ERP backbone order fulfillment functionality within a single source. And, it did this while coping with a Y2K-caused financial pinch.

total visibility crm software comparison  ended July 31, 2000. Total revenues for the quarter were $22.0 million, a 22% decrease from the same quarter last year. Software license fees were $2.5 million, a 60% decrease from the same period last year. Services revenues were $13.3 million, a 16% decrease from the same quarter last year. Maintenance revenues were $6.3 million, a 1% increase from the same period in fiscal 2000. Net loss was approximately $3.7 million compared to a net income of $904,000 for the comparable period last year (See Figure Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

total visibility crm software comparison  department can get the total customer insight they need to build a stronger, more profitable business. Sales executives get better insight into customer information and sales activities and finally have instant access to accurate pipeline information and forecasts. And with the ability to add partner relationship management, channel sales can be managed right alongside inside sales, for an integrated view of all your sales activities. Marketing executives can measure and manage the effectiveness of their Read More

Entry Software Corporation


Since it was founded in 1998 in London, Ontario (Canada), Entry Software Corporation has provided work management solutions for information technology (IT) departments. TeamHeadquarters, Entry's flagship product, is a suite combining project management, portfolio management, help desk, and document management.

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On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors


Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties.

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Sonata Software


Sonata Software is a technology services company, with an on-site/offshore service delivery model. Sonata's philosophy is to invest organizational resources into new relationships through its pilot program and to grow the pilot relationship into a full-fledged virtual development center for the client.

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Software Test Tools Software Evaluation Report


Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools Software Evaluation Report provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.

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Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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BNA Software


Established in 1983, BNA Software specializes in publishing tax software applications for professionals. Many of the company's programs are category standards. BNA Software is a division of Tax Management Inc., a provider of authoritative tax analysis, reference, and notification. Tax Management Inc., in turn, is part of The Bureau of National Affairs, Inc. (BNA), a publisher of print, CD-ROM, and Web-based news and information. BNA Software helps clients select fixed-asset solutions, and offers technical support as well as a fixed-asset data conversion service. The company is located in Arlington, Virginia (US).

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proALPHA Software


proALPHA Software Corporation provides integrated enterprise level software solutions to mid-range discrete manufacturing, engineering and distribution organizations. proALPHA has demonstrated double digit revenue growth and consistent profitability since being founded in 1992. With over 1000 customers internationally, proALPHA provides the most comprehensive and cost effective extended ERP technology solution available in the market. With North American headquarters located in Nashua, New Hampshire (US), proALPHA has offices in twelve countries and three continents.

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Saba Software


Founded in 1997, Saba (NASDAQ: SABA) is a global provider of strategic human capital management (HCM) software and services. Saba’s people management solutions are used by more than 1,300 organizations and over 17 million end users worldwide. Its customers include ABN AMRO, Bank of Tokyo-Mitsubishi UFJ, BMW, Dell, Lockheed Martin, Tata Consultancy Services, and the U.S. Army and U.S. Navy. It is headquartered in Redwood Shores, California, Saba has offices on five continents. Saba provides solutions for people management through learning, collaboration, performance, compensation and talent management, enabling customers to align, develop, manage and reward their people Saba product offerings address all aspects of HCM and are available both on-premise and on-demand (www.saba.com/products). Its global services capabilities and partnerships provide consulting and implementation services, as well as ongoing worldwide support.

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Oncontact Software


Perhaps we should update the IT Showcase too.   http://www.oncontact.com/ http://www.technologyevaluation.com/research/company/Oncontact-Software.html   Leave OnContact, but add in the description, by WorkWise. Perhaps we can link them somehow in Kentico. Both entities exist.     Thanks, Oncontact Software develops CRM software for mid-market companies. Client Management Software (CMS), Oncontact Software's CRM solution for automating the sales, marketing, and service areas of an organization, can be run in a Windows or web environment. ClientNet and PartnerNet are Oncontact Software's audience-specific web portals that enable a company to share information with all business channels. Oncontact Software is a privately held company with a presence throughout North America, South America, Europe, Asia-Pacific, and the Middle East. Oncontact Software's products are available through its corporate headquarters in Wisconsin (US), along with an international alliance of value-added resellers, system integrators, and distributors. Oncontact Software has over 300 customers worldwide, including Prudential, Foremost Insurance, and Carfax.

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