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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 total customer analytics


Providing the Total Customer Experience with IBM Predictive Customer Intelligence


total customer analytics  the Total Customer Experience with IBM Predictive Customer Intelligence

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality 

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Business Intelligence and Identity Recognition-IBM's Entity Analytics


IBM's Entity Analytics Solution (EAS) enables organizations to identify and connect individuals based on collected data and their associated data patterns. EAS is used primarily within governments and the financial and insurance sectors to detect and prevent fraud.

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Workforce Analytics: Changing and Winning the Game


Human resources (HR) is an increasingly strategic player in gaining a competitive advantage, especially in terms of workforce analytics. But HR organizations struggle when they spend too much time gathering data instead of acting on it. By implementing a comprehensive workforce analytics solution, they will start to win the "changing game" and—more importantly—drive corporate results that matter.

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Hosted versus On-premises Customer Relationship Management


The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and disadvantages?

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Trends in Customer Experience at TIBCO TUCON 2012


I have attended several enterprise software events in recent months that discussed trends and changes in IT, with big data, mobile computing, social collaboration, and cloud computing at the top of the list. For instance, at its recent SAP Retail Forum North America, SAP announced the availability of a retailing solution built on SAP NetWeaver Cloud (part of the SAP HANA Cloud platform) that

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How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

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Host Analytics, Inc.


Host Analytics was founded in 2000 with the mission to help businesses make better operational and financial decisions via the understanding of their past and present financial performance, along with what-if scenarios for the future. Host Analytics was the first corporate performance management vendor to launch a software-as-a-service product.

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IBM Acquires Star Analytics


Growing its already wide analytics product portfolio, IBM has announced a definitive agreement to acquire business analytics organization Star Analytics. Star Analytics software comprises an interesting portfolio of applications for data integration and process and application automation, both on-premises and in the cloud. This helps organizations to simplify their processes and enables them to

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Open Analytics Platform


The Open Analytics Platform consolidates data of any size, typically found both inside organizations and in the cloud, creating an analytic experience that is both fast and agile for users, yet protected, managed, and secured for IT.

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Talent Analytics: Moving beyond the Hype


Talent analytics is one of the most misunderstood areas of human capital management (HCM). With conflicting definitions regarding what it is and various ideas of how it should be leveraged, most organizations default to an approach to data that is relatively immature. Less than one-third of companies combine talent data with business data to measure the impact on organizational performance. As the demands of business escalate, human resources (HR) professionals must be prepared to provide insight, decisions, and predictions about the talent that is in place today as well as the talent needed for the future. This report, based on research conducted in November and December 2013, will address the key trends and best practices for using talent analytics to drive business success.

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Spotfire Financial Analytics


Spotfire provides visual analytics software for the financial industry. Spotfire Financial Analytics gives users the ability to visually interact with their data, asking questions to reveal hidden patterns and biases. Users can easily change views, filters, and queries. Users can share sessions with colleagues or export them to applications like Word, Excel, PowerPoint, and Adobe Acrobat.  

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