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Documents related to » total crm definition


A Definition of Data Warehousing
There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

TOTAL CRM DEFINITION: data warehouse, data warehousing, data acquisition , metadata management , data mining , data cleansing, data capture , Data Warehousing definition, Bill Inmon, Ralph Kimball, database technology management experience , data warehouse design expertise.
8/18/2002

Employee Onboarding: An HR Technology Seeking a Definition
A commonsense approach to defining an onboarding initiative starts with the company defining its objectives, prioritizing its goals, and carefully evaluating the options. When considering human resources technology specifically designed with the onboarding process in mind, you should focus on the flexibility of the onboarding solution options. Learn more about managing employee onboarding with an automated solution.

TOTAL CRM DEFINITION: a Service (SaaS) |  Total Cost of Ownership (TCO)
6/29/2009 12:11:00 PM

Requirements Definition For Package Implementations
How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope of ERP, EAM, and CRM software, and still satisfy the needs to the project team, the user community, and executive management? It’s a balancing act rivaling the circus performer trying to keep all of the plates spinning at once. While it is difficult to say one aspect of a project plan is more important than another, accurately and completely defining the needs to be fulfilled by the software is critical to the overall success of the implementation and the longevity of software. This article outlines a logical process for defining the requirements and keeping the plates spinning.

TOTAL CRM DEFINITION: need to consider the total cost of the enhancement. A useful control technique regarding enhancements is to assign budgetary responsibility for enhancements to each user department. In so doing, departments are more adapt to control themselves as to the necessity of an enhancement Summary Perhaps an example will illustrate how the As Is, To Be, and Gap Analysis phases can work together. Assume that your company s current business practice entails utilizing a factor for its receivables. This becomes
1/28/2003

AspenTech Searching for Definition in FY2000
Founded in 1981 as a developer of computer-aided chemical engineering software, Aspen's growth has resulted in a wide variety of applications for management and execution-level process manufacturing. Hit hard by flagging revenues, Aspen is distilling its product suite down to its most profitable elements in hopes of invigorating its business and capturing a share of the supply chain management market.

TOTAL CRM DEFINITION: least one-third of the total customer base. Aspen Technology is third in terms of total revenue among vendors offering SCM (see Fig. 1). The company reported total revenues of $219.6 million in fiscal 1999, compared with $252.6 million in the previous fiscal year. For the quarter ended June 30, 1999, software license revenues were $24.8 million, while services revenues totaled $32.3 million. Net loss for the fourth quarter totaled $14 million or $0.56 per diluted share, compared with net income of $4.7
8/1/1999

On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

TOTAL CRM DEFINITION: a Service (SaaS) |  Total Cost of Ownership (TCO)
6/3/2013 4:40:00 PM

Nimble Releases New Social CRM Platform » The TEC Blog
Nimble Releases New Social CRM Platform » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

TOTAL CRM DEFINITION: calendar, chatter.com, collaboration, communication, contact, CRM, Gist, GoldMine, Google Wave, Jon Ferrara, linkedin, Maximizer, Nimble, Outlook, Research in motion, RIM, SCRM, sfa, Tungle, twitter, Xeesm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-03-2011

Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be used. This report is for sales people, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be required reading for anyone that is part of the CRM selection team.

TOTAL CRM DEFINITION: a Service (SaaS) |  Total Cost of Ownership (TCO)
2/27/2012 11:09:00 AM

Maximizer CRM Version 12 Gets TEC Certified » The TEC Blog
Maximizer CRM Version 12 Gets TEC Certified » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

TOTAL CRM DEFINITION: CRM, customer relationship management, Maximizer CRM 12, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-03-2012

A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.

TOTAL CRM DEFINITION: A CRM System Needs A Data Strategy A CRM System Needs A Data Strategy David McNamara - July 3, 2003 Read Comments Introduction An underutilized customer relationship management (CRM) system - or one that cannot match its owner s expectations - will reflect poorly on both the vendor who sold it and the IT manager who authorized the purchase and installed it. Both, however, can help successfully manage such expectations (and add value to their respective roles) by wisely counseling about the strategic
7/3/2003

Aptean Announces Saratoga CRM 6.8.1 » The TEC Blog
Aptean Announces Saratoga CRM 6.8.1 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

TOTAL CRM DEFINITION: Aptean, CRM, customer relationship management, industry watch, Saratoga CRM 6.8.1, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-08-2013

Total Uptime Guarantees? It Must Be A New Millennium!
Netsourcing provider Intira has announced that it will offer service level agreements (SLA's) covering its complete line of IT and network infrastructure service offerings.

TOTAL CRM DEFINITION: Total Uptime Guarantees? It Must Be A New Millennium! Total Uptime Guarantees? It Must Be A New Millennium! D. Geller - January 10, 2000 Read Comments Event Summary Intira provides netsourcing -- outsourcing services for IT and network infrastructures needed to support E-commerce applications. Intira has announced a comprehensive collection of SLA s and the reporting tools necessary for customers to monitor them. Intira will guarantee up to 99.95 percent uptime (4.38 hours of downtime per year) for all
1/10/2000


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