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Documents related to » total crm basics


Back to Basics » The TEC Blog
Back to Basics » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection

TOTAL CRM BASICS: enterprise software basics, software evaluation centers, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
31-10-2007

Data Quality Basics
Bad data threatens the usefulness of the information you have about your customers. Poor data quality undermines customer communication and whittles away at profit margins. It can also create useless information in the form of inaccurate reports and market analyses. As companies come to rely more and more on their automated systems, data quality becomes an increasingly serious business issue.

TOTAL CRM BASICS: a Service (SaaS) |  Total Cost of Ownership (TCO)
10/27/2006 4:30:00 PM

How to Embrace CRM and Make it Succeed in Your Organization
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound. Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

TOTAL CRM BASICS: a Service (SaaS) |  Total Cost of Ownership (TCO)
8/31/2006 12:31:00 PM

CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

TOTAL CRM BASICS: a Service (SaaS) |  Total Cost of Ownership (TCO)
6/25/2006 2:07:00 AM

CRM Your Salespeople Will Love
Customer relationship management (CRM) has become increasingly popular, and provides enormous benefits to businesses that adopt it. So why does it encounter so much “what’s-in-it-for-me” resistance from frontline salespeople? Often, the reason is because they view CRM as strictly a management tool. With Oracle CRM On Demand, however, you can minimize data entry—allowing your salespeople to spend more time selling.

TOTAL CRM BASICS: a Service (SaaS) |  Total Cost of Ownership (TCO)
11/29/2007 8:31:00 AM

Social CRM—¡Viva la Revolución! » The TEC Blog
Social CRM—¡Viva la Revolución! » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

TOTAL CRM BASICS: social crm, social media, Social revolution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-11-2012

Project Lifecycle Management Implies Long Term Value; Forget the Total Cost of Ownership Fuss
Understanding the nature and specifics of your product development life cycles, and especially new product design and initiation, can help you realize tangible cost savings and will offset the total cost of ownership of a product lifecycle management system.

TOTAL CRM BASICS: Term Value; Forget the Total Cost of Ownership Fuss Project Lifecycle Management Implies Long Term Value; Forget the Total Cost of Ownership Fuss Michael Bittner - September 28, 2005 Read Comments Background Product lifecycle management (PLM) software vendors are consistent in their belief that PLM applications software is well worth the investment because the life cycle costs of new product design and initiation (NPDI) are inherently weighted at the front end. Therefore the better job a company does in
9/28/2005

Total Uptime Guarantees? It Must Be A New Millennium!
Netsourcing provider Intira has announced that it will offer service level agreements (SLA's) covering its complete line of IT and network infrastructure service offerings.

TOTAL CRM BASICS: Total Uptime Guarantees? It Must Be A New Millennium! Total Uptime Guarantees? It Must Be A New Millennium! D. Geller - January 10, 2000 Read Comments Event Summary Intira provides netsourcing -- outsourcing services for IT and network infrastructures needed to support E-commerce applications. Intira has announced a comprehensive collection of SLA s and the reporting tools necessary for customers to monitor them. Intira will guarantee up to 99.95 percent uptime (4.38 hours of downtime per year) for all
1/10/2000

Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

TOTAL CRM BASICS: Access Commerce Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Read Comments P.J. Jakovljevic - July 5, 2000 Event Summary According to the company s press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for
7/5/2000

Nimble Releases New Social CRM Platform » The TEC Blog
Nimble Releases New Social CRM Platform » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

TOTAL CRM BASICS: calendar, chatter.com, collaboration, communication, contact, CRM, Gist, GoldMine, Google Wave, Jon Ferrara, linkedin, Maximizer, Nimble, Outlook, Research in motion, RIM, SCRM, sfa, Tungle, twitter, Xeesm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-03-2011

PowerTrieve, A LEAP For CRM?
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Will LEAP (Language Enabled Application Platform) products like the PowerTrieve solve the problem?

TOTAL CRM BASICS: PowerTrieve, A LEAP For CRM? PowerTrieve, A LEAP For CRM? Kevin Ramesan - May 17, 2003 Read Comments Event Summary Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Some software solution vendors have developed a noteworthy approach to alleviate those complexities using natural language recognition or LEAP
5/17/2003


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