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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 top web stores roi

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Case Study: Kenneth David Apparel Clothing Company Increases Visibility


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top web stores roi  Stores Web Pages | Top Web Store | Top Web Stores | Web Data Store | Web Page Store | Web Site Store | POS Web Store | POS ECommerce | POS Web Hosting | POS Web Store Application | POS Web Store Builder | POS Web Store Business | POS Web Store Creator | POS Web Store Design | POS Web Store Developer | POS Web Store Examples | POS Web Store Front | POS Web Store Front Software | POS Web Store Ideas | POS Web Store Locator | POS Web Store Management | POS Web Store Manager | POS Web Store Platform | POS Read More

PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 1


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Plumtree Fuels Growth With New Corporate Portal Product


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top web stores roi  is certainly among the top competitors and they have a sound business strategy, but they are small and unprofitable. TEC estimates that in 12 months time dominant vendors in the corporate portal market will emerge. If your corporate portal initiative is a high priority Plumtree should be on your shortlist. If your IT strategy is more risk averse consider waiting to see how the market shakes out. Read More

Progress Software Revs Up to Higher RPM via Savvion - Part 1


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Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS


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