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Documents related to » top service providers


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

TOP SERVICE PROVIDERS: management consulting firm advising top management of services and technology clients seeking practical solutions. ¹Marketing Services - Competing Through Quality; Berry and Parasuraman; 1991 ²David Maister offers a useful framework describing the professional services lifecycle in his 1993 book, Managing the Professional Services Firm. Mr. Maister suggests that service offerings become commodities over time, and that firms must manage the lifecycle differently than product firms since the people
5/16/2005 12:00:00 AM

What Could Be Some New Frontiers for Large CAD/PLM Providers? » The TEC Blog
analysts/bloggers and Siemens PLM top executives. One question was whether, in light of  Dassault Systemes recently acquiring Intercim ’s MES and Enginuity for process PLM capabilities , and  PTC acquiring MKS Inc. in the application lifecycle management (ALM) space , Siemens will also make any acquisitions in the near future. The diplomatic answer by Siemens was to look for some acquisitions down the track, both for technology and functional scope expansion. My guess at the time was that Siemens

TOP SERVICE PROVIDERS: active sa, autodesk, BOM, CAD, catia composite, composite materials, composites, creo simulate, dassault systemes, fibersim, MES, parasolid, PDM, plm, pmtc, pro/e, pro/engineer, Product Development, PTC, ptc creo, siemens nx, siemens teamcenter, solidworks, ugs, vistagy, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-11-2011

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

TOP SERVICE PROVIDERS: powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Customer Service and Support,   Technology Tools and Methods Source: Mindshare Technologies Learn more about Mindshare Technologies Readers who downloaded this white paper also read these popular documents! Sales Process Map Best Practices for ERP Implementation The Importance of Data Representation: Best Practices in Creating a Usable Report Better Business Outcomes with Business Analytics Fostering Employee Engagement in
8/3/2009 3:20:00 PM

Magic Quadrant for B2B Gateway Providers
Magic Quadrant for B2B Gateway Providers. Download Free IT Analysis Reports Linked To B2B Gateway Providers. Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional differences—including product maturity, service-oriented architecture (SOA) enablement, architectural coherence, and community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market.

TOP SERVICE PROVIDERS: powered by Disqus Related Topics:   Middleware,   Electronic Data Interchange (EDI),   Enterprise Application Integration (EAI),   Service Oriented Architecture (SOA),   IT Infrastructure and Development,   Systems Integration Source: Sterling Commerce, an AT&T company Learn more about Sterling Commerce, an AT&T company Readers who downloaded this white paper also read these popular documents! Sales Process Map Best Practices for ERP Implementation TEC 2013 Supply Chain Management Buyer’s Guide
11/4/2008 10:50:00 AM

Increase Technology Rollout Service Efficiency
When companies have technology rollouts to deploy on a nationwide or global scale, service efficiency is critical. By understanding the details of the Rollout Services Model, they can avoid the potential nightmares of project implementation and increase the chances that projects are completed on time and within budget. Learn how to evaluate a technology rollout company effectively and ensure that you are getting the most efficient and cost-effective implementation system for your technology deployment projects.

TOP SERVICE PROVIDERS: powered by Disqus Related Topics:   Asset Management,   IT Asset Management (ITAM),   Move,   Add,   Change Management,   IT Infrastructure and Development,   Telephony Source: Concert Technologies Learn more about Concert Technologies Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Better Business Outcomes with Business Analytics Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively TEC 2013 CRM
1/6/2010 8:44:00 AM

KANA Attempts the Union of Customer Acquisition and Service » The TEC Blog
KANA Attempts the Union of Customer Acquisition and Service » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

TOP SERVICE PROVIDERS: BPM, CRM, customer service, iqpc 2012, kana, kana sem, knowledge management, social business, text analytics, wcs, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-06-2012

IFS Wins in Field Service Management » The TEC Blog
IFS Wins in Field Service Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

TOP SERVICE PROVIDERS: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition.

TOP SERVICE PROVIDERS: powered by Disqus Related Topics:   Inventory Management Related Industries:   Retail Trade Source: RPE Learn more about RPE Readers who downloaded this white paper also read these popular documents! Sales Process Map Best Practices for ERP Implementation TEC 2013 Supply Chain Management Buyer’s Guide Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey Better Business Outcomes with Business Analytics
12/23/2005 1:37:00 PM

ILM as a Journey: Moving Towards Storage as a Service
Technology decision-making in larger organizations is about making existing IT platforms as efficient as possible. However, there are weaknesses in the day-to-day operation of such environments, particularly in storage and information management. Positioning information lifecycle management (ILM) in the context of infrastructure management provides an understanding of where we are today—and of how much further there is to go.

TOP SERVICE PROVIDERS: powered by Disqus Related Topics:   IT Infrastructure and Development,   Backup (Software and Processes),   Information Lifecycle Management Related Industries:   Information,   Management,   Scientific,   and Technical Consulting Services,   Management of Companies and Enterprises Source: Quocirca Ltd Learn more about Quocirca Ltd Readers who downloaded this white paper also read these popular documents! Sales Process Map Best Practices for ERP Implementation The Importance of Data
11/3/2006 10:19:00 AM

Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service.

TOP SERVICE PROVIDERS: powered by Disqus Related Topics:   Managed Data Network Services,   Managed Intranet and Internet Services,   Project Management Related Industries:   Industry Independent Related Keywords:   Project Management,   managed service program,   IT incident management,   IT risk management,   IT stakeholders management Source: Wipro Technologies Learn more about Wipro Technologies Readers who downloaded this white paper also read these popular documents! Sales Process Map Best Practices for ERP
8/14/2012 1:08:00 AM

What In-home Service Providers Need to Know About Screening Their Field Employees
Armed with the information provided in this white paper from HireRight about the risks of inadequate employee vetting and the benefits provided by background screenings, in-home service companies can take steps to better ensure the safety of their customers, employees, and property. Background screening—in partnership with a trustworthy background check agency—is a solid investment in your company’s success. Read more.

TOP SERVICE PROVIDERS:   hr management,   top talent,   hireright,   background search,   strategic management,   talent management best practices Source: HireRight, Inc. Learn more about HireRight, Inc. Readers who downloaded this white paper also read these popular documents! Sales Process Map Best Practices for ERP Implementation TEC 2013 Supply Chain Management Buyer’s Guide Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent
12/13/2011 3:20:00 PM


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