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Software Functionality Revealed in Detail
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 the social media

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » the social media

Social Media in Your Supply Chain Keeps Everyone in the Loop


Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like Facebook and Twitter are being increasingly used in a new, flexible supply chain cycle. Read this article to learn how two very different companies are taking advantage of the unique contribution social media can make to the dynamic supply and demand loop.

the social media  that’s happening out on the social networks relative to your brand, feeding that back into the supply chain processes on customer service and support, in particular, so you can potentially identify problems more quickly and then take corrective action,” he explains. The other piece, Dominy adds, is taking that same kind of insight, what’s happening in the social context and feeding that back into your product development process so they can innovate or change a product. Dominy says the cost Read More

How Social Media Is Revolutionizing the Apparel Industry


In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an option; it is a strategic business element that provides them the opportunity to collect detailed information on users and their habits, elicit real feedback and suggestions, and refine their offering and messaging to better suit user demands.

the social media  Social Media Is Revolutionizing the Apparel Industry In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an option; it is a strategic business element that provides them the opportunity to collect detailed information on users and their habits, elicit real feedback and suggestions, and refine their offering and messaging to better suit user demands. Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

the social media  have the advantages of the social media described above. Indeed, CRM is only accessible to users that work for a company buying the solution and their business partners (customers, suppliers, etc.). The freedom that users have to communicate, interact, and collaborate is often limited by denied access rights, depending on the importance the user has for the company offering access to its CRM solution. Finally, knowledge is usually available for employees and paying customers only. Social Media Flavored Read More

Social Media and Customer Experience Feedback


Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves, "How can we tap into the power of this new method of communication to improve our business and the experiences we provide our customers?"

the social media  own if they use the social media sites to advertise using old-fashioned methods. No one wants to follow a company that posts about how wonderful it is followed by links to canned marketing pitches. Social media is all about relationships and relevance. Companies need to participate by adding valuable, relevant information to forums and communities, such as: special coupons for SM users, relevant information concerning products and services, or media that is worth sharing with their friends. Furthermore, Read More

IBM Social Analytics: The Science behind Social Media Marketing


Social media represents both a major opportunity and a major challenge. Read this white paper to learn how marketers are using technology to learn about their customers’ attitudes, preferences, and buying habits from what they say on social media and through other platforms. Discover how marketers are combining customer analytics with other sources of customer information to guide marketing decisions and shape marketing campaigns, cultivating relationships with online advocates to help steer product development, and, ultimately, boosting sales and revenue.

the social media  Social Analytics: The Science behind Social Media Marketing Social media represents both a major opportunity and a major challenge. Read this white paper to learn how marketers are using technology to learn about their customers’ attitudes, preferences, and buying habits from what they say on social media and through other platforms. Discover how marketers are combining customer analytics with other sources of customer information to guide marketing decisions and shape marketing campaigns, Read More

Collaboration 2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of 'Enterprise 1.0' to the People-Centric World of Enterprise 2.0


Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are increasingly considering socially oriented and real-time collaboration solutions to instantly and seamlessly increase productivity between employees, suppliers, customers, and stakeholders. This white paper discusses new products, services, and technologies entering the enterprise collaboration space.

the social media  2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of ''Enterprise 1.0'' to the People-Centric World of Enterprise 2.0 Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are increasingly considering socially oriented and real-time collaboration solutions to instantly and seamlessly increase productivity between employees, suppliers, customers, and stakeholders. This white paper discusses new products, Read More

Service Lifecycle Management - Tapping into the Value of the Product Aftermarket


Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits after a product has been shipped to the customer, tapping into the value of the product aftermarket.

the social media  Management - Tapping into the Value of the Product Aftermarket What is Service Lifecycle Management? Service Lifecycle Management (SLM) is a business initiative focused on servicing a company''s products, and the customers that bought them, after the product has been sold. Simply put, SLM focuses on making more money from the product after the initial sale. But it is more than that; it is also a way to become a strategic part of the customer''s business after the sale is completed. General Electric Read More

The Magic Is in the Screen


Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors.

the social media  Magic Is in the Screen Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors. Read More

The Versatile Group, Inc.


Founded in 1992, the Versatile Group is a privately held corporation headquartered in Dallas, Texas (US). The company provides business accounting software products that leverage proven technologies. Its customers represent a wide spectrum of business and industries.

the social media  Inc. Founded in 1992, the Versatile Group is a privately held corporation headquartered in Dallas, Texas (US). The company provides business accounting software products that leverage proven technologies. Its customers represent a wide spectrum of business and industries. Read More

Collaboration: The New Standard in the Supply Chain


Collaboration is becoming more and more critical to managing the supply chain process. Collaboration can take many forms in the supply chain, such as visibility, data sharing, collaborative forecasting, outsourcing, sharing resources, or joint processes. Context is needed to understand what is meant by collaboration". In this report, TEC Research Analyst Bob Eastman looks at collaboration and how it relates to demand planning and forecasting, sales and operations planning, vendor-managed inventory, and logistics, and gives important milestones marking the development of the use of collaboration in the supply chain over the last 50 years.

the social media  The New Standard in the Supply Chain Collaboration is becoming more and more critical to managing the supply chain process. Collaboration can take many forms in the supply chain, such as visibility, data sharing, collaborative forecasting, outsourcing, sharing resources, or joint processes. Context is needed to understand what is meant by collaboration . In this report, TEC Research Analyst Bob Eastman looks at collaboration and how it relates to demand planning and forecasting, sales and Read More

The VMTurbo Cloud Control Plane: Software-driven Control for the Software-defined Data Center


The software-defined data center has the potential to extend the agility, operational, and capital benefits of virtualization throughout the data center stack. This paper outlines the need for software-driven control—the intelligence or “control plane” that can take advantage of the new software-defined capabilities, enabling enterprises and service providers to achieve the true potential of software-defined flexibility.

the social media  Plane: Software-driven Control for the Software-defined Data Center The software-defined data center has the potential to extend the agility, operational, and capital benefits of virtualization throughout the data center stack. This paper outlines the need for software-driven control—the intelligence or “control plane” that can take advantage of the new software-defined capabilities, enabling enterprises and service providers to achieve the true potential of software-defined flexibility. Read More

Solving the Application Performance Dilemma in the Hybrid Enterprise


The mainstream adoption of web-based applications, whether internally hosted, cloud hosted, or software-as-a-service (SaaS), is transforming the ways in which enterprise-class applications are built, deployed, and consumed. While the evolution brings new levels of cost efficiency and flexibility, it also introduces new and unique visibility and control challenges for IT organizations, which must meet performance and user experience expectations in addition to basic availability.

This whitepaper from Enterprise Management Associates examines the scope of challenges for assuring web-based and SaaS application performance, and reviews a solution that is designed to meet these new requirements.

the social media  the Application Performance Dilemma in the Hybrid Enterprise The mainstream adoption of web-based applications, whether internally hosted, cloud hosted, or software-as-a-service (SaaS), is transforming the ways in which enterprise-class applications are built, deployed, and consumed. While the evolution brings new levels of cost efficiency and flexibility, it also introduces new and unique visibility and control challenges for IT organizations, which must meet performance and user experience Read More