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ERP for the Utilities Industry
Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR,...
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Documents related to » thames water


Best Practice: Thames Water Adopts BMPS Solution to Streamline Its Customer Services with Wipro as Systems Integrator
This IDC Energy Insights report details Thames Water''s journey to implement an advanced business process management system in its Customer Services business

thames water  Practice: Thames Water Adopts BMPS Solution to Streamline Its Customer Services with Wipro as Systems Integrator This IDC Energy Insights report details Thames Water''s journey to implement an advanced business process management system in its Customer Services business unit, working with long-term partner Wipro as the systems integrator. This approach enabled Thames Water to realize significant operational and business benefits in a short time despite financial constraints. Download this white paper Read More...
Use CMMS to Improve PdM Performance
Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management system

thames water  CMMS to Improve PdM Performance Use CMMS to Improve PdM Performance Speaking with numerous maintenance professionals across multiple industries, invariably the conversation seems to center on how to create an optimal balance of proactive and reactive maintenance and how to get there. The discussions often come disguised in modern-day labels, such as lean, reliability-centered maintenance (RCM), and total productive maintenance (TPM). However, there''s no mistaking the underlying issues: companies need Read More...
Prepackaged SAP Best Practices-Are They for You?
SAP Best Practices are a series of fixed-scope, pre-defined packages of software and services solutions designed to address the demands of midsize enterprises

thames water  SAP Best Practices-Are They for You? Introduction In October of 2005, SAP released twenty-eight new versions of SAP Best Practices , its series of fixed-scope, predefined packages of software and services. These prepackaged solutions address the demands of midsize enterprises in diverse industries. However, are they right for you? SAP claims that the preconfigured offerings are enhanced with new tools designed to help customers achieve faster implementation times and higher business flexibility Read More...
Will Servigistics Click on More Service Cylinders? - Part 1
The old adage “he who lives by the sword will die by the sword” might have been best witnessed in the life and demise of erstwhile public software company Click

thames water   Read More...
The Many Angles to Dive into the BPM Water
These days, the concepts of business process management (BPM) have become more unified, and BPM functionality from different vendors seems to be more converged.

thames water  Many Angles to Dive into the BPM Water These days, the concepts of business process management (BPM) have become more unified, and BPM functionality from different vendors seems to be more converged. However, organizations may have their own reasons for adopting BPM—different business features and requirements will lead to different matching points between adopting organizations and BPM solutions. In the mean time, BPM vendors are using various selling points to differentiate their product offerings Read More...
Sneak Peek: Enterprise Software 2013
The following forces and information technology (IT) trends will continue to shape 2013:1. Cloud ComputingWhile cloud computing is becoming mainstream

thames water  Peek: Enterprise Software 2013 The following forces and information technology (IT) trends will continue to shape 2013: 1. Cloud Computing While cloud computing is becoming mainstream, hybrid cloud–on-premises configurations (a.k.a., “software plus services” and “connected services”) remains the reality for cloud integration and federated cross-cloud security issues. Organizations are increasingly looking to hybrid cloud architectures as a way to have a more dynamic computing architecture Read More...
One Vendor’s Mission to Make Service Businesses Click - Part 1
My recent series of tutorial articles entitled “Navigating Between Service Management Scylla @ Charybdis” and “The Magic Behind Planning and Executing (Optimal)

thames water  Vendor’s Mission to Make Service Businesses Click - Part 1 My recent series of tutorial articles entitled  “Navigating Between Service Management Scylla & Charybdis”  and  “The Magic Behind Planning and Executing (Optimal) Service Supply Chains”  have drawn solid interest and valuable feedback. Along similar lines was the series on general workforce management (WFM) systems (i.e., not necessarily only in field service) entitled  “Integrated Workforce Management (WFM) Platforms: Fact or Read More...
Take the Direct Road to Success with Seamless DSD
The future, they say, is demand-driven. Not having the data you need to forecast your supply and demand processes means you’re in the slow lane toward a

thames water  the Direct Road to Success with Seamless DSD Take the Direct Road to Success with Seamless DSD If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. With the SAP for Retail solution portfolio, grocers can efficiently support the role of a central perishables buyer. In addition, the solutions enable management of supply relationships in mass through a direct-store delivery model. Source : SAP Resources Related to Take the Direct Road to Read More...
Asset Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises
Top performers optimize their assets. It’s true in any field—sports, the arts, and business. Yet in business, optimizing performance of capital assets often

thames water  Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises Asset Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Infor makes business software better. Infor EAM Business Edition is a web-based enterprise asset management solution, enabling mid-size enterprises to control asset-related functions Read More...
SOA From a Management Perspective: Part Two
Despite the numerous benefits companies can expect from service-oriented architecture, the technology is still relatively new and implementation costs are steep

thames water  SOA,service-oriented architecture,message traffic,enterprise software,small and medium enterprises,SME,enterprise service bus,ESB,enterprise computing,service reusability,agility,flexibility,construction methodology,scalability,manageability Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

thames water  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More...
TEC Helps Utilities Company Select Best-fit Financials and Human Resources Systems
South Coast Water District (SCWD), an independent provider of high-quality water services based in Laguna Beach, California (US), was experiencing some of the

thames water  Helps Utilities Company Select Best-fit Financials and Human Resources Systems TEC Helps Utilities Company Select Best-fit Financials and Human Resources Systems Environmentally conscious water district adopts TEC’s impartial methodology for business process modeling Montreal, QC, January 18, 2010 – South Coast Water District (SCWD), an independent provider of high-quality water services based in Laguna Beach, California (US), was experiencing some of the common problems utilities companies face Read More...
Process Manufacturing: Industry Specific Requirements Part One: Introduction
As with any manufacturing operation, process manufacturing has special system requirements such as formulas, unit of measure conversions, and packaging recipes.

thames water  food processing industry,food processing manufacturing,food processing software,food processing technology,food production technology,machine manufacturing,manufacturing,manufacturing analysis,manufacturing business software,manufacturing factories,manufacturing industry,manufacturing process,manufacturing processes,manufacturing processing,manufacturing production Read More...
The Instant Supply Chain Challenge
For the past few weeks, all eyes (and hearts) have been on the devastation caused by the Indian Ocean Tsunami. What is needed in a disaster like this is an

thames water  Instant Supply Chain Challenge The Instant Supply Chain Challenge Featured Author - Bill McBeath - January 28, 2005 Introduction For the past few weeks , all eyes (and hearts) have been on the devastation caused by the Indian Ocean Tsunami . This is the biggest natural disaster in my lifetime—over 225,000 dead (probably many more by the time you read this), the World Health Organization predicting the toll could double due to disease, and millions left homeless and struggling for survival. AN Read More...
Catalyst International to Tread Water With SAP Through 2000
While Catalyst should be congratulated for improving profitability, the Wall Street and user communities were clearly expecting to see more revenue from its

thames water  International to Tread Water With SAP Through 2000 Catalyst International to Tread Water With SAP Through 2000 S. McVey - August 30, 2000 Event Summary Warehouse management system (WMS) vendor, Catalyst International, recently reported fiscal results for the second quarter 2000. Total revenue was $11.1 million, an increase of 7.2% over the first quarter, but slightly less than revenue of $11.5 million for the second quarter of 1999. License revenue decreased by 6.7% from the first quarter of 2000 Read More...

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