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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telephony


IP Telephony Storage
Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the

telephony  Telephony Storage Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs).

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » telephony

Embrace the Cloud-based Telephony System for Your Business


Cloud-based telephony is one way to cut communication costs without managing multiple communication providers. If you are planning to move your business telephony from on-premise to the cloud, here are some direct insights into these telephony systems, common myths, considerations before making a move to the cloud, expectations to consider, and available vendors.

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Checklist: Adding Up the Return on IP Telephony Investments


Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn’t make it easy to figure out the ROI—because the benefits of IP private branch exchange (PBX) aren’t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.

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IP Telephony 201: The Nuts and Bolts of VoIP


In IP Telephony 101, I looked at the pros and cons of IP telephony, and a few of the considerations you should explore before making the switch to VoIP. We’ll turn now to the nitty-gritty of VoIP systems: the architecture, the equipment, the network structure, the software, and what you can expect to pay. But before we start, let’s get WAN and LAN out of the way. A LAN (local area

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CIO Playbook: Enterprise Telephony


Many changes brought about by advances in IP communication technology, growth of cloud-based services, among others, are transforming business telephony and affecting businesses both large and small. These changes can be seen as both challenges to deal with and opportunities to improve employee communications. Read up on a list of key drivers of change, along with some ideas about how to deal with and/or take advantage of them.

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Oracle E-Business Suite (12.1) for Human Resource Management Certification Report


Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of human resource management (HRM) solutions in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Seven Steps to Flawless Business Intelligence


Business intelligence (BI) capabilities transform vast amounts of data into relevant information that organizations rely on to make decisions and manage performance. Most companies have some form of BI, and most are familiar with its benefits. However, in order to extract maximum advantage from BI initiatives, it is necessary to be aware of—and avoid—their seven “fatal flaws.”

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Five Must-have ERP Features for Medical Device Manufacturers


In the medical device manufacturing industry, errors can cost more than money—they can cost lives. In order to meet safety regulations, manufacturers are turning to enterprise resource planning (ERP) solutions. Discover the five features any medical device manufacturer should look for in an ERP system in order to meet compliance requirements, produce high-quality products, operate efficiently, and maximize profitability.

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TEC presents Its 2009 Manufacturing Execution Systems State of the Market Report


Technology Evaluation Centers Inc. (TEC), the leading resource for enterprise software selection, has released a new manufacturing execution systems (MES) state of the market report.

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Technology Evaluation Centers presents "How to Select ERP Systems" at the MSCI Financial Executives Conference.


Technology Evaluation Centers Inc. (TEC), the leading resource for impartial enterprise software selection, announced today that it will be holding a session at the prestigious MSCI (Metals Service Center Institute) Financial Executives Conference, on June 24–25, 2008 at the Hyatt Regency Tech Center, Denver, Colorado.

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How Can Fashion Companies Benefit from Lean Supply Chains?


Fashion companies need to respond quickly and strategically to major changes occurring in today’s global supply chains. Implementing a lean supply chain management strategy can enable cost savings and more efficient operations by realigning process according to a demand-driven model. Lean supply chain management uses Web-based technologies to create and maintain dynamic supplier networks. Such networks are able to deliver the highest customer value at the lowest cost. It also lays the groundwork for the next level of hands-free, wireless radio frequency identification-enabled processes. Intentia, in cooperation with industry experts, have written a series of thought leadership white papers on the concept of implementing lean supply chain in the fashion industry. The first of this series, “Lean Is Fashionable”, explores the impact of lean practices in the fashion and apparel industry during a period of momentous change.

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