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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » telephony solution


AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution
The integration of Sphere’s product Sphericall.ems with AVT’s CallXpress provides flexibility and added functionality to increase productivity within

telephony solution  Marconi Debut Latest IP Telephony Unified Messaging Solution AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution P. Hayes - May 24, 2000 Event Summary AVT Corporation (Nasdaq:AVTC), the largest independent unified messaging provider, announced that Sphere Communications and Marconi demonstrated AVT CallXpress unified messaging''s integration with the Sphericall.ems Enterprise Multimedia Softswitch at Networld + Interop Expo, May 7-12 in Las Vegas, Nevada. Market Impact AVT Read More...
Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution
Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative

telephony solution  hardware to ''tie'' your telephony system(s) together. Scalability : The Unity product scales well. The product could easily be used in an office of less than 100 users or scale to 100,000 users with relative ease. Globalization : Supports multiple languages and/or a mix of multiple languages. Administrative Interface : The administrative ''console'' is intuitive, easily navigable and well thought out. Those already familiar with the Exchange Administrative interface and standard windows Graphical User Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

telephony solution  Telephony , Understand IP Telephony , Free IP PBX Guide , Choose a Business VOIP Solution , On-demand PBX Flexible , Business Telephone System , Small Office IP Phones , Voice Over Internet Protocol , IP Telephony Resources , IP Telephony Definition , Services IP Telephony , IP Telephony Systems , IP Telephony Solutions , IP Telephony Overview , IP Telephony Extends , IP Telephony Internet , IP Telephony Basics , Internet Telephony , IP Telephony Definition , Portfolio of Telephony , Converged IP Read More...
7 Steps to a Successful IP Telephony Implementation
Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than

telephony solution  and implement an IP telephony solution to meet your organization''s specific needs and ensure that IP telephony will run smoothly. The assessment is provided by ShoreTel''s solutions partners or directly from ShoreTel. It is required prior to deployment. ShoreTel''s IP Telephony Network Assessment combines real-time and simulated testing which results in the pre-emptive discovery of network faults and potential performance problems. ShoreTel uses a network performance management tool from Viola Networks Read More...
IP Telephony: Network Evaluation and Risk Assessment Guide
Before engaging with vendors to identify the best solution, you need to perform an evaluation of your network capabilities, and assess the potential impact to

telephony solution  Telephony: Network Evaluation and Risk Assessment Guide Before engaging with vendors to identify the best solution, you need to perform an evaluation of your network capabilities, and assess the potential impact to your business of a converged network. As with any network implementation, a realistic understanding of what is required to reach your objectives will enable you to ensure a successful transition to enhanced network capabilities. Read More...
Apriso Launches Global Packaging Solution
Apriso, a provider of global manufacturing software solutions, has introduced a Packaging Solution for Global Manufacturers to better manage complex packaging

telephony solution  Launches Global Packaging Solution Apriso , a provider of global manufacturing software solutions, has introduced a Packaging Solution for Global Manufacturers to better manage complex packaging operations and conversion processes. Manufacturers in the consumer goods, food and beverage, and consumer electronics industries who implement this solution should have up-to-the-minute visibility into and control over plant floor systems, processes, and performance to enable better informed decisions and Read More...
Recognition for IP Telephony Open Source Style
I''ve seen a lot of press about the open source telephony system, Asterisk. Although I haven''t worked in the telephony world for some time, I remember what it

telephony solution  for IP Telephony Open Source Style I''ve seen a lot of press about the open source telephony system, Asterisk . Although I haven''t worked in the telephony world for some time, I remember what it was like administering those systems years ago in a midsize company that handled large event ticket sales. We ran some systems on OS/2 and for larger ACD call center requirements, Unix. These were not inexpensive systems. If I go to AsteriskNOW.org, now I can download a specialized Linux distribution Read More...
Innotas Announces New Version of PPM Solution Expanding APM Capabilities
Innotas has announced expanded application portfolio management (APM) capabilities in the new version of its project portfolio management (PPM) solution

telephony solution  Announces New Version of PPM Solution Expanding APM Capabilities Innotas has announced expanded application portfolio management (APM) capabilities in the new version of its project portfolio management (PPM) solution. Innotas is a provider of cloud solutions for IT management and IT governance. The new version helps IT organizations better manage applications. With bring your own device (BYOD) practices and application stores proliferating, IT organizations need application portfolio Read More...
Cincom Systems Launches Advanced Manufacturing ERP Solution
Cincom Systems launches a brand new ERP solution at Microsoft Convergence 2014. Find out what this means for engineer-to-order ERP manufacturers.

telephony solution  Systems Launches Advanced Manufacturing ERP Solution Cincom Systems has been providing enterprise software solutions and services since 1968, but its own Cincom CONTROL ERP system has not seen many new customers of late (see TEC’s article ). Thus, at the Microsoft Convergence 2014 conference, the vendor announced the launch of its new enterprise resource planning (ERP) solution , the Cincom Business Suite , an advanced version of Microsoft Dynamics AX for manufacturers.   Microsoft selected Read More...
APOS Location Intelligence Solution
The APOS Location Intelligence Solution joins business intelligence (BI) to geospatial intelligence. It lets information consumers see information in its

telephony solution  Location Intelligence Solution The APOS Location Intelligence Solution joins business intelligence (BI) to geospatial intelligence. It lets information consumers see information in its geospatial context, helping them comprehend and communicate more effectively, and helping them reach informed decisions more quickly. Location intelligence creates greater speed to insight, and thus greater competitive advantage. Read More...
EnduraData Wide Area Data Distribution Solution (EDWADDS)
Enduradata''s Content Distribution Software is a cost effective and secure solution that allows businesses and governments to distribute data and applications

telephony solution  Wide Area Data Distribution Solution (EDWADDS) Enduradata''s Content Distribution Software is a cost effective and secure solution that allows businesses and governments to distribute data and applications files from one computer to one or more computers. The file size can vary and no additional hardware or software is required. EDWADDS combines the solution with work flow automation to achieve significant operational efficiencies and low total cost of ownership. Read More...
10 Strategies for Getting the Right ERP and Accounting Solution
That''s where the white paper 10 strategies for getting the right ERP and accounting solution comes in.

telephony solution  Strategies for Getting the Right ERP and Accounting Solution If you''re a midsized business looking for an enterprise resource planning (ERP) solution, the market trends are all on your side: ERP vendors are hungry for your business. Big vendors (SAP, Oracle, etc.) now have great products for small and medium businesses (SMBs). Traditional mid-market vendors are fighting back with more features and incentives. With all the big trends aligned in your favor, you can come out the winner—but only if you Read More...
Infor and IBM Team Up to Deliver Solution for Public Sector Organizations
Infor, a provider of business application software, has announced the Infor Intelligent Government solution, a next-generation Smart Cities solution. The

telephony solution  and IBM Team Up to Deliver Solution for Public Sector Organizations Infor, a provider of business application software, has announced the Infor Intelligent Government solution, a next-generation Smart Cities solution. The solution brings Infor applications for licensing, permitting, compliance, and billing together with IBM’s Intelligent City Planning and Operations software. The combined solution enables improved permitting, compliance, and citizen engagement for governments and utilities. The Read More...

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