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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telephony solution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » telephony solution

AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution


The integration of Sphere’s product Sphericall.ems with AVT’s CallXpress provides flexibility and added functionality to increase productivity within organizations.

telephony solution  Marconi Debut Latest IP Telephony Unified Messaging Solution AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution P. Hayes - May 24, 2000 Event Summary AVT Corporation (Nasdaq:AVTC), the largest independent unified messaging provider, announced that Sphere Communications and Marconi demonstrated AVT CallXpress unified messaging''s integration with the Sphericall.ems Enterprise Multimedia Softswitch at Networld + Interop Expo, May 7-12 in Las Vegas, Nevada. Market Impact AVT Read More

7 Steps to a Successful IP Telephony Implementation


Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than just buying the latest equipment. Is IP telephony right for your organization and your network? Get the straight facts from an industry leader—along with a 7-step assessment and deployment checklist for a successful implementation.

telephony solution  and implement an IP telephony solution to meet your organization''s specific needs and ensure that IP telephony will run smoothly. The assessment is provided by ShoreTel''s solutions partners or directly from ShoreTel. It is required prior to deployment. ShoreTel''s IP Telephony Network Assessment combines real-time and simulated testing which results in the pre-emptive discovery of network faults and potential performance problems. ShoreTel uses a network performance management tool from Viola Networks Read More

Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution


Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative messaging servers such as Microsoft Exchange and Lotus Notes.

telephony solution  hardware to ''tie'' your telephony system(s) together. Scalability : The Unity product scales well. The product could easily be used in an office of less than 100 users or scale to 100,000 users with relative ease. Globalization : Supports multiple languages and/or a mix of multiple languages. Administrative Interface : The administrative ''console'' is intuitive, easily navigable and well thought out. Those already familiar with the Exchange Administrative interface and standard windows Graphical User Read More

IP Telephony: Network Evaluation and Risk Assessment Guide


Before engaging with vendors to identify the best solution, you need to perform an evaluation of your network capabilities, and assess the potential impact to your business of a converged network. As with any network implementation, a realistic understanding of what is required to reach your objectives will enable you to ensure a successful transition to enhanced network capabilities.

telephony solution  Telephony: Network Evaluation and Risk Assessment Guide Before engaging with vendors to identify the best solution, you need to perform an evaluation of your network capabilities, and assess the potential impact to your business of a converged network. As with any network implementation, a realistic understanding of what is required to reach your objectives will enable you to ensure a successful transition to enhanced network capabilities. Read More

Checklist: Adding Up the Return on IP Telephony Investments


Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn’t make it easy to figure out the ROI—because the benefits of IP private branch exchange (PBX) aren’t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.

telephony solution  PBX Virtual | IP Telephony Solution | IP PBX System | IP Telephony Design | PBX Server | IP Telephony Service | Total Cost of Ownership of an IP Telephony System | IP Telephony Provider | PBX Vendors | Small Business PBX | IP Telephony Gateway | Focus Virtual PBX | IP Telephony Tutorial | IP Telephony Management | IP Telephony Guide | Business PBX | SIP IP Telephony | IP Telephony Server | Open Source PBX | IP Telephony Market | IP Telephony Product | Private Branch Exchange Whitepapers | PBX Phone Read More

Beyondsoft outsourcing solution


Beyondsoft is an IT outsourcing company with global delivery centers. Beyondsoft offers IT consulting, application development and maintenance (ADM), enterprise resource planning (ERP), and and business process outsourcing (BPO) services to clients across the globe. The company focuses on achieving the highest quality in its deliveries and becoming a trusted brand to achieve consistent growth in its repeat business with its clients

telephony solution  outsourcing solution Beyondsoft is an IT outsourcing company with global delivery centers. Beyondsoft offers IT consulting, application development and maintenance (ADM), enterprise resource planning (ERP), and and business process outsourcing (BPO) services to clients across the globe. The company focuses on achieving the highest quality in its deliveries and becoming a trusted brand to achieve consistent growth in its repeat business with its clients Read More

Abak Project Time and Billing Solution




telephony solution  Project Time and Billing Solution Read More

Dassault Systèmes Announces DELMIA’s Apriso Quality Solution


Dassault Systèmes recently announced DELMIA’s Apriso Quality Solution, which includes enterprise quality management software (EQMS) and professional services that expand the reach of traditional quality management systems to the global shop floor, across the supply chain, and up to executives. Get the details in P.J. Jakovljevic’s blog post.

telephony solution  Systèmes Announces DELMIA’s Apriso Quality Solution If the acquisition of LMS was a home run of sorts for Siemens PLM Software , then the acquisition of the Apriso global Manufacturing Operations Management (MOM) platform should be an equivalent success for Dassault Systèmes . Most recently, Dassault Systèmes announced DELMIA ’s Apriso Quality Solution , which includes enterprise quality management software (EQMS) and professional services that expand the reach of traditional quality managem Read More

Innotas Announces New Version of PPM Solution Expanding APM Capabilities


Innotas has announced expanded application portfolio management (APM) capabilities in the new version of its project portfolio management (PPM) solution. Innotas is a provider of cloud solutions for IT management and IT governance. The new version helps IT organizations better manage applications. With bring your own device (BYOD) practices and application stores proliferating, IT organizations

telephony solution  Announces New Version of PPM Solution Expanding APM Capabilities Innotas has announced expanded application portfolio management (APM) capabilities in the new version of its project portfolio management (PPM) solution. Innotas is a provider of cloud solutions for IT management and IT governance. The new version helps IT organizations better manage applications. With bring your own device (BYOD) practices and application stores proliferating, IT organizations need application portfolio Read More

10 Strategies for Getting the Right ERP and Accounting Solution


That's where the white paper 10 strategies for getting the right ERP and accounting solution comes in.

telephony solution  Strategies for Getting the Right ERP and Accounting Solution If you''re a midsized business looking for an enterprise resource planning (ERP) solution, the market trends are all on your side: ERP vendors are hungry for your business. Big vendors (SAP, Oracle, etc.) now have great products for small and medium businesses (SMBs). Traditional mid-market vendors are fighting back with more features and incentives. With all the big trends aligned in your favor, you can come out the winner—but only if you Read More

IP Telephony: Project Definition Guide


You’ve determined the business rationale for embracing Internet protocol (IP) telephony as a strategy. Now it’s worth investing time in the project definition phase, since this will result in a clear statement of requirements that are in line with your objectives. However, how you define the project will depend on the needs of your business and your plans for convergence.

telephony solution  embracing Internet protocol (IP) telephony as a strategy. Now it’s worth investing time in the project definition phase, since this will result in a clear statement of requirements that are in line with your objectives. However, how you define the project will depend on the needs of your business and your plans for convergence. Read More

How to Calculate the Return on Investment (ROI) On a Digital Signature Solution


More and more companies are implementing digital signature solutions, allowing a completely electronic workflow, from document creation through to its signing, archiving, and auditing. You no longer have to interrupt your streamlined electronic processes by reintroducing paper into the workflow. This white paper will help you establish the return on investment (ROI) that your organization can achieve by deploying a digital signature solution. Also included is a chart summarizing the figures you need in order to calculate your own ROI.

telephony solution  to Calculate the Return on Investment (ROI) On a Digital Signature Solution More and more companies are implementing digital signature solutions, allowing a completely electronic workflow, from document creation through to its signing, archiving, and auditing. You no longer have to interrupt your streamlined electronic processes by reintroducing paper into the workflow. This white paper will help you establish the return on investment (ROI) that your organization can achieve by deploying a digital Read More

Telefónica Selects TOA Technologies as a Global FSM Solution


As part of its recent major global IT transformation, Telefónica has selected TOA Technologies as its global field service management (FSM) solution provider. This is a global contract agreement for TOA to be the standard FSM provider with its ETAdirect solution suite, covering all 24 countries in which the telecom provider does business across Europe and Latin America. The

telephony solution  Selects TOA Technologies as a Global FSM Solution As part of its recent major global IT transformation, Telefónica has selected TOA Technologies as its global field service management (FSM) solution provider. This is a global contract agreement for TOA to be the standard FSM provider with its ETAdirect solution suite, covering all 24 countries in which the telecom provider does business across Europe and Latin America. The engagement will start immediately in the following six countries: Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 2


Chapter 2 of this 4-part e-book explores the Internet protocol telephony (IPT) life cycle, and discusses how understanding the key phases of this packet-based system can increase implementation success. By harnessing your knowledge about this system's natural rhythms, you will begin to establish key concepts that you can put into action—facilitating the management of the system and reaping its long-term benefits.

telephony solution  explores the Internet protocol telephony (IPT) life cycle, and discusses how understanding the key phases of this packet-based system can increase implementation success. By harnessing your knowledge about this system''s natural rhythms, you will begin to establish key concepts that you can put into action—facilitating the management of the system and reaping its long-term benefits. Read More