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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » telephony solution


AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution
The integration of Sphere’s product Sphericall.ems with AVT’s CallXpress provides flexibility and added functionality to increase productivity within

telephony solution  Marconi Debut Latest IP Telephony Unified Messaging Solution AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution P. Hayes - May 24, 2000 Event Summary AVT Corporation (Nasdaq:AVTC), the largest independent unified messaging provider, announced that Sphere Communications and Marconi demonstrated AVT CallXpress unified messaging''s integration with the Sphericall.ems Enterprise Multimedia Softswitch at Networld + Interop Expo, May 7-12 in Las Vegas, Nevada. Market Impact AVT Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

telephony solution  , Migrate to IP Telephony Solution , Ultimate VOIP PBX , Ultimate VOIP PBX for Small to Mid-sized . Introduction to Realtimepublishers For several years, now, Realtime has produced dozens and dozens of high-quality books that just happen to be delivered in electronic format—at no cost to you, the reader. We’ve made this unique publishing model work through the generous support and cooperation of our sponsors, who agree to bear each book’s production expenses for the benefit of our readers. Although Read More...
Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution
Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative

telephony solution  hardware to ''tie'' your telephony system(s) together. Scalability : The Unity product scales well. The product could easily be used in an office of less than 100 users or scale to 100,000 users with relative ease. Globalization : Supports multiple languages and/or a mix of multiple languages. Administrative Interface : The administrative ''console'' is intuitive, easily navigable and well thought out. Those already familiar with the Exchange Administrative interface and standard windows Graphical User Read More...
7 Steps to a Successful IP Telephony Implementation
Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than

telephony solution  and implement an IP telephony solution to meet your organization''s specific needs and ensure that IP telephony will run smoothly. The assessment is provided by ShoreTel''s solutions partners or directly from ShoreTel. It is required prior to deployment. ShoreTel''s IP Telephony Network Assessment combines real-time and simulated testing which results in the pre-emptive discovery of network faults and potential performance problems. ShoreTel uses a network performance management tool from Viola Networks Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

telephony solution  Telephony , Understand IP Telephony , Free IP PBX Guide , Choose a Business VOIP Solution , On-demand PBX Flexible , Business Telephone System , Small Office IP Phones , Voice Over Internet Protocol , IP Telephony Resources , IP Telephony Definition , Services IP Telephony , IP Telephony Systems , IP Telephony Solutions , IP Telephony Overview , IP Telephony Extends , IP Telephony Internet , IP Telephony Basics , Internet Telephony , IP Telephony Definition , Portfolio of Telephony , Converged IP Read More...
Top 3 Reasons to Replace Your Mobile Workforce Management Solution
Are you considering replacing your mobile workforce management solution? A recent TechValidate survey ranked the top challenges that caused the surveyed

telephony solution  3 Reasons to Replace Your Mobile Workforce Management Solution Are you considering replacing your mobile workforce management solution? A recent TechValidate survey ranked the top challenges that caused the surveyed organizations to implement ViryaNet''s mobile workforce management (MWM) solution or replace their MWM solution with ViryaNet’s solution. Read on to find out what the top three challenges were for these companies and how to address these when selecting a new MWM. Read More...
Midmarket/Enterprise ERP Solution Comparison Guide
The Midmarket/Enterprise ERP Solution Comparison Guide makes it easy to compare the most popular ERP systems including solutions from leading vendo...

telephony solution  Enterprise ERP Solution Comparison Guide Looking for a handy guide to midmarket and enterprise resource planning (ERP) solutions? The Midmarket/Enterprise ERP Solution Comparison Guide makes it easy to compare the most popular ERP systems—including solutions from leading vendors such as Epicor, IFS, Exact, Infor, Lawson, SAP, Microsoft, Aplicor, NetSuite, Plex, Sage, and more. At-a-glance charts give you the information you need on cost and payment options; basic, intermediate, and advanced Read More...
10 Questions to Ask When Choosing a Midmarket ERP Solution
You''ll find a list of key questions you must ask in 10 Questions to Ask When Choosing a Midmarket ERP Solution.

telephony solution  Questions to Ask When Choosing a Midmarket ERP Solution 10 Questions to Ask When Choosing a Midmarket ERP Solution Selecting the right ERP system for your midsized company can be difficult—there are many ways to go wrong. That''s why it pays to know which questions to ask when researching vendors and their products. You''ll find a list of key questions you must ask in 10 Questions to Ask When Choosing a Midmarket ERP Solution . These questions will help you understand what you require in an ERP system, Read More...
Innotas Announces New Version of PPM Solution Expanding APM Capabilities
Innotas has announced expanded application portfolio management (APM) capabilities in the new version of its project portfolio management (PPM) solution

telephony solution  Announces New Version of PPM Solution Expanding APM Capabilities Innotas has announced expanded application portfolio management (APM) capabilities in the new version of its project portfolio management (PPM) solution. Innotas is a provider of cloud solutions for IT management and IT governance. The new version helps IT organizations better manage applications. With bring your own device (BYOD) practices and application stores proliferating, IT organizations need application portfolio Read More...
How to Sell Management on a New CRM Solution
CRM solutions can help small and midsize companies manage the myriad ways they interact with customers—from marketing to new and potential customers to

telephony solution  to Sell Management on a New CRM Solution CRM solutions can help small and midsize companies manage the myriad ways they interact with customers—from marketing to new and potential customers to improving their customer support. These solutions integrate new social and collaboration tools, making it easier to connect with customers, and are available via the cloud, making CRM more affordable for smaller companies. Know all the reasons you need a CRM solution. Read More...
Concept by Configure One Is Now a TEC Certified Quote-to-Order Solution
TEC is pleased to announce that Concept by Configure One is now a TEC certified quote to order (Q2O) solution and is available for evaluation online in the

telephony solution  by Configure One Is Now a TEC Certified Quote-to-Order Solution TEC is pleased to announce that Concept by Configure One is now a TEC certified quote to order (Q2O) solution and is available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. To achieve TEC Certification, Configure One completed TEC’s detailed questionnaire ( download sample Q2O RFI template ) and delivered a comprehensive product demonstration for the Read More...
Your Guide to IP Telephony Implementation
How you decide to deploy and implement new Internet provider (IP) telephony infrastructure, as well as new applications or services to end users, will vary

telephony solution  Guide to IP Telephony Implementation How you decide to deploy and implement new Internet provider (IP) telephony infrastructure, as well as new applications or services to end users, will vary greatly based on the scope of the project and the degree of complexity involved. However, whether you are deploying to small remote offices or to large core sites, it is vital to establish standardized procedures. Read More...
Industry Solution for Microsoft Dynamics AX by Edgewater Fullscope Is Certified
It’s my pleasure to announce that another software product within the manufacturing ERP model has been recently certified by TEC. The Process Industry solution

telephony solution  Solution for Microsoft Dynamics AX by Edgewater Fullscope Is Certified It’s my pleasure to announce that another software product within the manufacturing ERP model has been recently certified by TEC. The Process Industry solution for Microsoft Dynamics AX, developed by Edgewater Fullscope, now features the “TEC Certified Product” badge in TEC’s IT Showcase , meaning the software vendor has filled out TEC’s functionality questionnaire and gone through a comprehensive demonstration of the Read More...
APOS Location Intelligence Solution
The APOS Location Intelligence Solution joins business intelligence (BI) to geospatial intelligence. It lets information consumers see information in its

telephony solution  Location Intelligence Solution The APOS Location Intelligence Solution joins business intelligence (BI) to geospatial intelligence. It lets information consumers see information in its geospatial context, helping them comprehend and communicate more effectively, and helping them reach informed decisions more quickly. Location intelligence creates greater speed to insight, and thus greater competitive advantage. Read More...
Selecting PLM Software Solutions Vendors Part 3 - A Timesaving Solution
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution

telephony solution  PLM Software Solutions Vendors Part 3 - A Timesaving Solution Executive Summary Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected, the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO) expectations. Many companies have consequently been stuck with under-performing software products and dejected users, and are still unable to gauge their system to Read More...

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