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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telephony solution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » telephony solution

AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution


The integration of Sphere’s product Sphericall.ems with AVT’s CallXpress provides flexibility and added functionality to increase productivity within organizations.

telephony solution  Marconi Debut Latest IP Telephony Unified Messaging Solution AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution P. Hayes - May 24, 2000 Event Summary AVT Corporation (Nasdaq:AVTC), the largest independent unified messaging provider, announced that Sphere Communications and Marconi demonstrated AVT CallXpress unified messaging''s integration with the Sphericall.ems Enterprise Multimedia Softswitch at Networld + Interop Expo, May 7-12 in Las Vegas, Nevada. Market Impact AVT Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

telephony solution  , Migrate to IP Telephony Solution , Ultimate VOIP PBX , Ultimate VOIP PBX for Small to Mid-sized . Introduction to Realtimepublishers For several years, now, Realtime has produced dozens and dozens of high-quality books that just happen to be delivered in electronic format—at no cost to you, the reader. We’ve made this unique publishing model work through the generous support and cooperation of our sponsors, who agree to bear each book’s production expenses for the benefit of our readers. Although Read More

Checklist: Adding Up the Return on IP Telephony Investments


Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn’t make it easy to figure out the ROI—because the benefits of IP private branch exchange (PBX) aren’t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.

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Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution


Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative messaging servers such as Microsoft Exchange and Lotus Notes.

telephony solution  hardware to ''tie'' your telephony system(s) together. Scalability : The Unity product scales well. The product could easily be used in an office of less than 100 users or scale to 100,000 users with relative ease. Globalization : Supports multiple languages and/or a mix of multiple languages. Administrative Interface : The administrative ''console'' is intuitive, easily navigable and well thought out. Those already familiar with the Exchange Administrative interface and standard windows Graphical User Read More

Midmarket/Enterprise ERP Solution Comparison Guide


The Midmarket/Enterprise ERP Solution Comparison Guide makes it easy to compare the most popular ERP systems including solutions from leading vendo...

telephony solution  Enterprise ERP Solution Comparison Guide Looking for a handy guide to midmarket and enterprise resource planning (ERP) solutions? The Midmarket/Enterprise ERP Solution Comparison Guide makes it easy to compare the most popular ERP systems—including solutions from leading vendors such as Epicor, IFS, Exact, Infor, Lawson, SAP, Microsoft, Aplicor, NetSuite, Plex, Sage, and more. At-a-glance charts give you the information you need on cost and payment options; basic, intermediate, and advanced Read More

6 Important Steps to Evaluating a Web Security Solution


Whether you are evaluating a Web security solution for the first time or are looking around because your current solution is less than optimum, knowing what to look for can save you money and frustration in the long run. This white paper from EdgeWave offers the key steps to evaluating a Web security solution for IT professionals, to help you size up competitve offerings and understand new approaches to basic problems of authentication and authorization, vulnerability assessment, malware protection, and Web 2.0 control.

telephony solution  Important Steps to Evaluating a Web Security Solution Whether you are evaluating a Web security solution for the first time or are looking around because your current solution is less than optimum, knowing what to look for can save you money and frustration in the long run. This white paper from EdgeWave offers the key steps to evaluating a Web security solution for IT professionals, to help you size up competitve offerings and understand new approaches to basic problems of authentication and Read More

Sage Partners with Yola to Offer Integrated E-commerce Solution for SMBs


Sage North America has teamed up with Yola, Inc. to offer an integrated e-commerce solution for SMBs. Yola is based in San Francisco and helps SMBs establish an online and mobile presence with Web sites, hosting services, search engine optimization (SEO), search engine marketing (SEM) tools, and social media integrations. The integrated e-commerce solution offered by Sage and Yola

telephony solution  Partners with Yola to Offer Integrated E-commerce Solution for SMBs Sage North America has teamed up with Yola, Inc. to offer an integrated e-commerce solution for SMBs. Yola is based in San Francisco and helps SMBs establish an online and mobile presence with Web sites, hosting services, search engine optimization (SEO), search engine marketing (SEM) tools, and social media integrations. The integrated e-commerce solution offered by Sage and Yola is powered by Sage Payment Solutions, which is the Read More

Is an Open Source Business Process Management Solution Right for You?


Increased availability of highly functional enterprise open source business process management (BPM) technology is bringing the benefits of BPM solutions within reach of more companies and projects. If you are considering deploying BPM solutions, but have been daunted by the cost, footprint, risk, lack of flexibility, or complexity of proprietary options, an enterprise open source approach may be just what you are looking for. Download the white paper to find out if an open source BPM solution is right for you.

telephony solution  an Open Source Business Process Management Solution Right for You? Increased availability of highly functional enterprise open source business process management (BPM) technology is bringing the benefits of BPM solutions within reach of more companies and projects. If you are considering deploying BPM solutions, but have been daunted by the cost, footprint, risk, lack of flexibility, or complexity of proprietary options, an enterprise open source approach may be just what you are looking for. Download Read More

SAP Business ByDesign: The Most Complete and Adaptable On-demand Business Solution


This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s comprehensive, easy-to-use software that supports all stakeholders across your company as well as your extended ecosystem. Read about how you can grow your business, develop relationships, accelerate innovation, and streamline operations.

telephony solution  Business ByDesign: The Most Complete and Adaptable On-demand Business Solution This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s comprehensive, easy-to-use software that supports all stakeholders across your company as well as your extended ecosystem. Read about how you can grow your business, develop relationships, accelerate innovation, and streamline operations. Read More

Aras Innovator PLM Software Solution Suite


Aras Innovator is a PLM software solution suite with functionality for the following processes: bill of materials (BOM); engineering change workflows; document management; computer-aided design (CAD)/electronic design automation (EDA) integration; product costing; new product development and introduction (NPDI); stage-gate/phase-gate dashboards; project management; quality compliance; advanced product quality planning (APQP)/production part approval process (PPAP); failure mode and effects analysis (FMEA); design for Six Sigma (DFSS); restriction of hazardous substances (RoHS); and more.The Aras enterprise open source download includes the software solution with access for unlimited users with no PLM license costs. Aras also sells optional enterprise subscription packages, consulting and training.

telephony solution  Innovator PLM Software Solution Suite Aras Innovator is a PLM software solution suite with functionality for the following processes: bill of materials (BOM); engineering change workflows; document management; computer-aided design (CAD)/electronic design automation (EDA) integration; product costing; new product development and introduction (NPDI); stage-gate/phase-gate dashboards; project management; quality compliance; advanced product quality planning (APQP)/production part approval process Read More

Cream.HR's Solution to Today's Recruiting Challenges


I recently interviewed Caitlin MacGregor, chief executive officer (CEO) and co-founder of Cream.HR, a company that produces a software solution that supports organizations with their recruitment and staffing needs. Cream.HR first captured my attention when it published an announcement about a potential collaboration with the Mars One mission to tackle Mars One’s flood of applications. To meet

telephony solution  HR''s Solution to Today''s Recruiting Challenges I recently interviewed Caitlin MacGregor, chief executive officer (CEO) and co-founder of Cream.HR, a company that produces a software solution that supports organizations with their recruitment and staffing needs. Cream.HR first captured my attention when it published an announcement about a potential collaboration with the Mars One mission to tackle Mars One’s flood of applications. To meet this challenge, MacGregor explains, Cream.HR will offer the Read More

A Fresh Look at SAP’s Software-as-a-service (SaaS) Solution


After a year of silence surrounding SAP’s newest enterprise resource planning (ERP) solution, SAP Business ByDesign is back. During that year, many of its competitors pounced on SAP’s silence, even going so far as to spread rumors that the new product was dead. Find out what one Aberdeen analyst thought of Business ByDesign after taking it for a test drive at Sapphire 2009.

telephony solution  Fresh Look at SAP’s Software-as-a-service (SaaS) Solution After a year of silence surrounding SAP’s newest enterprise resource planning (ERP) solution, SAP Business ByDesign is back. During that year, many of its competitors pounced on SAP’s silence, even going so far as to spread rumors that the new product was dead. Find out what one Aberdeen analyst thought of Business ByDesign after taking it for a test drive at Sapphire 2009. Read More

Five Reasons It’s Time for a New ERP Solution


All software has a lifespan, and sooner or later it will be time to change or upgrade your current ERP solution as well. But how can you tell whether your ERP system is still performing to its fullest, or leading your company to slowly lose its competitiveness? Know the five early warning signs that can give you early notice of the coming need to change your ERP system before the results show up in your bottom line.

telephony solution  Reasons It’s Time for a New ERP Solution All software has a lifespan, and sooner or later it will be time to change or upgrade your current ERP solution as well. But how can you tell whether your ERP system is still performing to its fullest, or leading your company to slowly lose its competitiveness? Know the five early warning signs that can give you early notice of the coming need to change your ERP system before the results show up in your bottom line. Read More