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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications expense bi


6 Ways You Can Benefit from Telecom Expense Management
A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Business Engine: Driving Project Portfolio Management for IT Departments in the Enterprise Market


Business Engine provides best-of-breed PPM functionality for internal IT departments, focusing on financial governance. For organizations seeking flexible workflow and IT governance capabilities, BEN delivers functionality in the financial services, health care, government, manufacturing, telecommunications, pharmaceuticals and retail vertical markets.

telecommunications expense bi  health care, government, manufacturing, telecommunications, pharmaceuticals and retail vertical markets. Business Engine has its strongest presence in financial services, with approximately 30 percent of its customer base in this vertical market. In terms of horizontal markets, Business Engine focuses primarily on internal IT departments and is making inroads in the new product development market as well. In addition to its core product, it has developed strategic technology partnerships with Microsoft Read More

New Vendor Acquisition Strategies in the Enterprise Applications Field


The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors.

telecommunications expense bi  Dahlberg Assurance Brokers ); telecommunications and utilities ( Essent Cablecom, Telefonica, and Energies De Portugal ); retail ( Specsavers Opticals, Family Christian Stores, Bombay Company, Etam, and Macys.com ); and consumer electronics ( Sony Computer Entertainment and Yodabashi Camera ). Often, these new customers came at the expense of fierce and respected competitors such as Siebel /Oracle, Amdocs , Unica, and Sigma Dynamics . The vendor pledges to continue to make significant investments in Read More

What Does the Future Hold for PRM?


Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach and nurture them. With so much business going through indirect sales channels in the next five years, the need for some form of partner relationship management (PRM) should not be questioned. The natural question is then why only a few software vendors specializing in PRM have thrived?

telecommunications expense bi  looking at brand management. Telecommunications will pay attention to order management and commissioning, which is a complex process based on partner agreements and rate structures, and will be interested in giving their agents a single point of interface to many back-office systems, such as billing, order management, and pricing, which would require a flexible integration framework. In the energy sector, the emphasis will be on the service side. Read More

PeopleSoft - Catching Its Second Wind From The Internet Part 2: Strengths and Challenges


PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges PeopleSoft now faces in today’s cutthroat competitive environment.

telecommunications expense bi  than their manufacturing or telecommunications counterparts. Advanced Product Architecture and Technology : While we have strong reservations towards companies utilizing bombastic words like technology leap , there may be a point in PeopleSoft's suggestion that its competitors' (read Oracle and SAP) products were initially (or currently) only Web-friendly, rather than an Internet-only application. Early Web enabled releases from both Oracle and SAP were a mere porting of client/server architecture to Read More

The Road to BI Success


Organizations are increasingly focused on business intelligence (BI) and analytics projects that help reduce costs or retain customers. But justifying the high cost of BI software will be challenging unless short-term benefits can be directly correlated with the investment and these projects can be executed within the long-term strategic plan of the company. Know the questions you need to pose for a successful BI strategy.

telecommunications expense bi  SAP,business intelligence,bi software,bi analytics,business intelligence solutions,business intelligence dashboards,business intelligence dashboard,business intelligence consulting,business intelligence system,business intelligence reporting,business intelligence training,business intelligence analytics,business intelligence companies,business intelligence tools,business intelligence tool Read More

BI360: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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Driving Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability


Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits.

telecommunications expense bi  Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits. Read More

Operational BI


By adopting traditional business intelligence (BI) tools, companies have gained valuable insights into past activities and results. However, with operational BI that is different from standard and tactical BI, promptness of information and data in real-time or near real-time is established. Learn how operational BI can boost the timeliness and accuracy of business decisions, and improve operational efficiency and results.

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Business Intelligence Portal (BI Portal) : Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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BI on the Go


Infographic: TEC recently surveyed more than 250 users of mobile business intelligence (BI) solutions to discover some of their common use practices with mobile BI applications, and their mobile BI requirements. See what they said.

telecommunications expense bi  mobile BI, mobile business intelligence, infographic, TEC survey, Read More

Business Intelligence (BI)


Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support.

telecommunications expense bi  BI comparison, business intelligence comparison, BI software comparison, compare business intelligence, business intelligence evaluation, compare BI software, Sap BI comparison, business intelligence software selection Read More

NoSQL for My BI Solution?


Every day business intelligence (BI) gets closer to chaos. Don’t get me wrong—I’m by no means saying that BI will one day become obsolete and that you'll need to avoid it at all costs. On the contrary, what I mean is that BI will have to go outside the box into a world where data is not nicely structured within well-defined databases and using Structured Query Language—best known as SQL

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TARGIT BI Product Certified


Recently, I met over the Web with TARGIT’s Ruben Knudsen and Ulrik Pedersen, along with some TEC cohorts to verify TARGIT’S BI product.  TARGIT had  completed a TEC-designed RFI containing a list of BI capabilities that every BI vendor could support  “out of the box.” The RFI is a common list of BI capabilities that we send to all BI vendors, and from the long list of TARGIT responses, we chose

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Discovery: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

telecommunications expense bi   Read More