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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » technology service provider


e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used

technology service provider  in making a particular technology or service selection. Through interviews with vendors, vendor clients, surveys, market analysis and, sometimes, personal experience, TEC''s analysts create a selection process to mitigate the risks. The process is finally expressed in the TESS models from which WebTESS models are derived through an automated process. At this point let us turn to the WebTESS model and describe the principal criteria in the model. You will see the model on the left hand side of your screen. Read More
How to Cope When Your Service Provider is Acquired
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor''s future during this mega merger era. Knowing

technology service provider  to support the user''s technology for a specified time. Users must also keep a close eye on their actions, given that product enhancement and service and support strategy can sometimes change as early as three to six months after the acquisition. Also try to understand their product strategy and look for opportunities in their product portfolio. Those customers that reach out to the new owner, build a relationship, and agree to act as references will likely get significant attention, and they may receive Read More
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of

technology service provider  outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more. Read More
Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance

technology service provider  maintaining a portfolio of technology hardware. The business depends on its reliability, so we must maintain it. This article focuses on how an organization acquires and manages that maintenance service cost-effectively. Identify the Enterprise Portfolio The first step in developing your maintenance options is to gather data on your existing hardware portfolio and how it is maintained. This should be done across the entire enterprise and include all the technology hardware. A useful approach is to Read More
Do You Know How to Evaluate Your Strategic Technology Provider?
Project teams constantly face a barrage of new products and technologies, and have a difficult time differentiating marketing slides and grand promises from

technology service provider  deceptive, because the product technology criterion usually houses the majority of the selecting organization''s mandatory criteria, which usually include server, client, protocol and database support, application scalability and other architectural capabilities. The definition of mandatory criteria within this set often allows the client to quickly narrow the long list of potential vendors to a short list of applicable solutions that pass muster relative to the most basic mandatory selection criteria. Read More
ICE AV Technology Ltd


technology service provider  AV Technology Ltd Read More
Aspen Technology Signs Pact with PWC
Aspen Technology, Inc. recently announced a strategic alliance with PricewaterhouseCoopers LLP that will help link Aspen''s process simulation, control and

technology service provider  Technology Signs Pact with PWC Aspen Technology Signs Pact with PWC S. McVey - December 17th, 1999 Event Summary Aspen Technology, Inc. recently announced a strategic alliance with PricewaterhouseCoopers LLP to implement Aspentech solutions in the refining, petrochemicals, chemicals, polymers, life sciences and specialty chemicals, semiconductor, and consumer packaged goods industries. The partners expect to leverage PWC''s implementation expertise for use in integrating data from Aspen''s Read More
Dell KACE Remote Management with Intel vPro Technology
With the latest versions of Intel vPro technology, KACE Appliances offer remote management capabilities for systems that are better than ever—even when the KACE

technology service provider  Management with Intel vPro Technology With the latest versions of Intel vPro technology, KACE Appliances offer remote management capabilities for systems that are better than ever—even when the KACE agents are not running, or the system is blue-screened, or has hardware or startup issues. This paper details how Dell KACE Appliances can be integrated with the Intel vPro technology to offer effective remote system management and recovery. Read More
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

technology service provider  reports today! Sponsored by Technology Evaluation Centers (TEC). For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More
Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

technology service provider  Performance Insight Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs). Read More
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

technology service provider  implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one. Read More
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

technology service provider  Differentiation: Your 3-Step Plan Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how. Read More
Ventyx Service Suite
The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the

technology service provider  Service Suite The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the Read More
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

technology service provider  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More
Lakeview Technology Inc.
Founded in 1990, Lakeview Technology provides availability management solutions and services for the IBM(r) AS/400(r) midrangesystem. The company''s flagship

technology service provider  Technology Inc. Founded in 1990, Lakeview Technology provides availability management solutions and services for the IBM(r) AS/400(r) midrange system. The company''s flagship product suite, MIMIX(r), maintains a real-time copy of a production system''s databases and objects on a hot backup. In the event of a planned or unplanned production system outage, MIMIX can switch users to the backup within seconds. The vendor addresses such issues as high availability, continuous operations, disaster Read More

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