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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » technology service provider


e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used

technology service provider  in making a particular technology or service selection. Through interviews with vendors, vendor clients, surveys, market analysis and, sometimes, personal experience, TEC''s analysts create a selection process to mitigate the risks. The process is finally expressed in the TESS models from which WebTESS models are derived through an automated process. At this point let us turn to the WebTESS model and describe the principal criteria in the model. You will see the model on the left hand side of your screen. Read More
Choosing the Right Service Provider through TEC Accreditation
Last year, Technology Evaluation Centers (TEC) introduced its Accreditation Program to provide software buyers with insight into the quality of implementation

technology service provider  TEC Accreditation Last year, Technology Evaluation Centers (TEC) introduced its Accreditation Program to provide software buyers with insight into the quality of implementation and support services delivered by value-added resellers (VARs), channel partners, implementers, vendors, and consultants. With the end user in mind, we established an in-depth questionnaire that captures the customer’s level of satisfaction for services rendered (service delivery and support, maintenance, project evaluation) and Read More
Aspen Technology Evolves Into Digital Marketplace Provider
Founded in 1981 as a developer of computer-aided chemical engineering software, Aspen’s growth has resulted in a wide variety of applications for management and

technology service provider  petroleum industry formed with technology partner IBM, will enable faster and more profitable trading and logistics decisions for crude oil and refined products. e-Catalysts.com, an on-line, collaborative marketplace for the $10 billion catalysts industry, will leverage Aspen''s supply chain, collaboration and netmarket solutions to help companies make faster, more efficient decisions in the purchase and sale of catalysts and related products and services. ChemCross, the largest Asian chemicals exchange Read More
Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance

technology service provider  maintaining a portfolio of technology hardware. The business depends on its reliability, so we must maintain it. This article focuses on how an organization acquires and manages that maintenance service cost-effectively. Identify the Enterprise Portfolio The first step in developing your maintenance options is to gather data on your existing hardware portfolio and how it is maintained. This should be done across the entire enterprise and include all the technology hardware. A useful approach is to Read More
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of

technology service provider  outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more. Read More
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

technology service provider  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that''s easier said than done. But if you''re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

technology service provider  Superior Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what''s the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You''ll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, Read More
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

technology service provider  Systems , Service Oriented Technology , Service Oriented Website , Service Oriented Work , Services Oriented Data , Service Oriented Architecture , Service Oriented Architecture Advantages , Service Oriented Architecture Application , Service Oriented Architecture Basics , Service Oriented Architecture Benefits , Service Oriented Architecture Best Practices , Service Oriented Architecture Cost , Service Oriented Architecture Demystified , Service Oriented Architecture Examples , Service Oriented Read More
Video Synopsis Technology
Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly

technology service provider  Synopsis Technology Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly and time-intensive task that often requires a large team. Learn about one solution that provides a complete representation of all events occurring during 24 hours of video footage in a condensed clip, as short as a few minutes long. Read More
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

technology service provider  service, and details the technology necessary to transform workforce service delivery. By downloading this document, you agree to provide contact information and other data to select sponsors of this content. Read More
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


technology service provider  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More
Service-now.com
PDG Group Model974

technology service provider   Read More
Rollout Delivery Team Comparison for Large Multi-Site Technology Deployments
Various scenarios can impact the resources for a rollout delivery team when utilized for large technology infrastructure rollouts at multiple locations

technology service provider  Comparison for Large Multi-Site Technology Deployments Various scenarios can impact the resources for a rollout delivery team when utilized for large technology infrastructure rollouts at multiple locations. Shifting processes, methodologies, and resources can streamline the technology rollout at each site. This paper explains how alterations to the rollout delivery team configuration, as determined by project variables, can impact site delivery and your business. Read more. Read More

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