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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » technology service provider


e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used

technology service provider  in making a particular technology or service selection. Through interviews with vendors, vendor clients, surveys, market analysis and, sometimes, personal experience, TEC''s analysts create a selection process to mitigate the risks. The process is finally expressed in the TESS models from which WebTESS models are derived through an automated process. At this point let us turn to the WebTESS model and describe the principal criteria in the model. You will see the model on the left hand side of your screen. Read More...
Choosing the Right Service Provider through TEC Accreditation
Last year, Technology Evaluation Centers (TEC) introduced its Accreditation Program to provide software buyers with insight into the quality of implementation

technology service provider  TEC Accreditation Last year, Technology Evaluation Centers (TEC) introduced its Accreditation Program to provide software buyers with insight into the quality of implementation and support services delivered by value-added resellers (VARs), channel partners, implementers, vendors, and consultants. With the end user in mind, we established an in-depth questionnaire that captures the customer’s level of satisfaction for services rendered (service delivery and support, maintenance, project evaluation) and Read More...
Do You Know How to Evaluate Your Strategic Technology Provider?
Project teams constantly face a barrage of new products and technologies, and have a difficult time differentiating marketing slides and grand promises from

technology service provider  deceptive, because the product technology criterion usually houses the majority of the selecting organization''s mandatory criteria, which usually include server, client, protocol and database support, application scalability and other architectural capabilities. The definition of mandatory criteria within this set often allows the client to quickly narrow the long list of potential vendors to a short list of applicable solutions that pass muster relative to the most basic mandatory selection criteria. Read More...
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of

technology service provider  outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more. Read More...
How to Cope When Your Service Provider is Acquired
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor''s future during this mega merger era. Knowing

technology service provider  to support the user''s technology for a specified time. Users must also keep a close eye on their actions, given that product enhancement and service and support strategy can sometimes change as early as three to six months after the acquisition. Also try to understand their product strategy and look for opportunities in their product portfolio. Those customers that reach out to the new owner, build a relationship, and agree to act as references will likely get significant attention, and they may receive Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

technology service provider  factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

technology service provider  utilize best practices, delivery technology and how customer self-service is tied to the big picture of customer relationship management (CRM). Read More...
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

technology service provider  Differentiation: Your 3-Step Plan Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how. Read More...
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

technology service provider  reports today! Sponsored by Technology Evaluation Centers (TEC). For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More...
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

technology service provider  Partners Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects. Read More...
Seagate Technology Refocuses its Software Business
Over the past six months, Seagate Technology has made major moves to refocus their majority-owned subsidiary, Seagate Software, and put all the emphasis on

technology service provider  Technology Refocuses its Software Business Event Summary Over the past six months, Seagate Technology has made major moves to refocus their majority-owned subsidiary, Seagate Software, and put all the emphasis on their business intelligence products. These products were acquired in the early to mid-1990''s with the purchase of Crystal Computer Services (Crystal Reports), and Holistic Systems (Holos OLAP product). Steps taken by Seagate: Reorganized the Seagate Software subsidiary. This effort was Read More...
Lakeview Technology Inc.
Founded in 1990, Lakeview Technology provides availability management solutions and services for the IBM(r) AS/400(r) midrangesystem. The company''s flagship

technology service provider  Technology Inc. Founded in 1990, Lakeview Technology provides availability management solutions and services for the IBM(r) AS/400(r) midrange system. The company''s flagship product suite, MIMIX(r), maintains a real-time copy of a production system''s databases and objects on a hot backup. In the event of a planned or unplanned production system outage, MIMIX can switch users to the backup within seconds. The vendor addresses such issues as high availability, continuous operations, disaster Read More...
Identify and Leverage Your Existing Service Life Cycles
Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers

technology service provider  Delivery Management | Information Technology Service Management | Compliance Management Services | Service Request Management | ITIL Service Level Management | Management Service Agreement | Service Management Metrics | Itsm Service Management | Service Management Organization | Service Management Tool | Service Management Certification | Service Management Platform | Data Center Service Management | Service Management Company | Service Development Life Cycle | Product Service Life Cycle | Industry Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

technology service provider  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
Arxis Technology
is a technology consulting firm specializing in the implementation and support of accounting and business management software.@

technology service provider  Technology is a technology consulting firm specializing in the implementation and support of accounting and business management software. Read More...

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