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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » technology service provider oss


Open Platform Provider Answers Questions about the State of the Market
Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review

technology service provider oss  over just because the technology industry introduces some new direction. So we need to only “wrap” existing applications, we need to evolve them forward to better provide for that flexibility and interoperability customers expect. TEC: Vendors often de-emphasize major upgrades, turning rather to vertically oriented and optional value or service packs. Anything on that matter on your side—that is, what will be the quantum leap versions of your products? PS: This question illustrates the depth of Read More...
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

technology service provider oss  to support the entire technology stack its applications employ, notably the PostgreSQL database. Appealing Pricing Transparency Where xTuple is indisputably open (referring back to the question of OpenMFG''s true open source nature) is in the vendor''s transparency about its pricing and current product functionalities. For one, product pricing is available online . Despite new product additions, OpenMFG pricing remains unchanged, and the application continues to be offered as either 1) a Read More...
ASP Infrastructure: The Party Has Started
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They''ve assembled an interesting portfolio of

technology service provider oss  Software''s Infranet billing application. Technology from EPiCON, Inc. will be integrated into the Preside Managed Application Services Platform in conjunction with Nortel Networks'' acquisition of EPiCON. The first customer release of the platform solution is expected in the next 30 to 45 days and is being tested through Innovatia. Innovatia is part of Aliant, a telecommunications and IT company. Nortel Networks Preside Managed Application Services Platform will provide a common platform integrated with Read More...
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

technology service provider oss  best-of-breed software with custom technology and integration services. Let a BSP host your suite of applications, and they can have you up and running in 60 to 90 days and can incorporate new technologies or update existing applications more quickly than can a typical in-house IT staff. According to Rene L. White, the senior vice president of marketing for eConvergent Inc. , they can blend 12 or more off-the-shelf applications with their own integration framework, known as emerge 3.0, to create a Read More...
Two Stalwart Vendors Discuss Platform Approaches (Wars)
Infor and IFS, two upper mid-market, stalwart vendors, were the first to respond to our questions-and-answers series directed at software application vendors

technology service provider oss  of business. As for Technology Evaluation Centers '' ( TEC ''s) statement Products that are totally rewritten will be great SOA-based solutions largely for the green field sites…, Infor believes that even customers that deploy new solutions for green field sites are leery of unproven software solutions. Further, TEC''s opinion that SOA-enabling existing enterprise solutions is putting lipstick on a pig applies to some, but not necessarily to all. Infor believes that one should be careful about what Read More...
International Technology Group
International Technology Group (ITG) is a research and management consulting firm. Its focuses include IT investment strategy, infrastructure studies, financial

technology service provider oss  Technology Group International Technology Group (ITG) is a research and management consulting firm. Its focuses include IT investment strategy, infrastructure studies, financial analysis, and deployment tactics. Read More...
Engate Technology


technology service provider oss  Technology Read More...
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

technology service provider oss  Logistics for Service Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

technology service provider oss  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

technology service provider oss   Read More...
10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

technology service provider oss  solutions | ip pbx technology | ip pbx solutions system | ip pbx provider voip | hosted pbx voip | web pbx solution voip | ip pbx service voip | hosted ip voip | broadband supplier voip | analog phones voip | pbx provider voip | ip pbx provider voip | hosted ip pbx voip | ip pbx phone systems voip | hosted pbx ip telephony voip | ip telephone systems voip | private branch exchange pbx provider voip | pbx voip | pbx private branch exchange voip | ip pbx voip | pbx phone system voip | business phone system Read More...
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical

technology service provider oss  Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

technology service provider oss  utilize best practices, delivery technology and how customer self-service is tied to the big picture of customer relationship management (CRM). Read More...
Terra Technology
Terra Technology''s real time forecasting (RTF) solutions use pattern recognition mathematics to monitor daily demand signals. RTF is compatible with demand

technology service provider oss  Technology Terra Technology''s real time forecasting (RTF) solutions use pattern recognition mathematics to monitor daily demand signals. RTF is compatible with demand planning solutions from major enterprise resource planning (ERP) and supply chain vendors, including Manugistics, SAP, and i2 Technologies. The company''s real time inventory (RTI) offering is a multi-echelon inventory optimization solution which includes the following capabilities: daily inventory target updates; full integration with Read More...

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