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Outsourcing, IT Infrastructure
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
 

 technology service provider oss

Service Parts Planning RFI/RFP Template

Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology Get this template

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Outsourcing, IT Infrastructure
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...

Documents related to » technology service provider oss

Open Platform Provider Answers Questions about the State of the Market


Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review and feedback, this time Technology Evaluation Centers has attempted to solicit vendors’ proactive views.

technology service provider oss  over just because the technology industry introduces some new direction. So we need to only “wrap” existing applications, we need to evolve them forward to better provide for that flexibility and interoperability customers expect. TEC: Vendors often de-emphasize major upgrades, turning rather to vertically oriented and optional value or service packs. Anything on that matter on your side—that is, what will be the quantum leap versions of your products? PS: This question illustrates the depth of Read More

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

technology service provider oss  Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other documents, disclosed to others or used for any purpose other than that for which it is furnished, without the prior written consent of such nTels companies. The trademarks and service marks of nTels, including the nTels mark and logo, are the exclusive property of nTels, and may not be Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

technology service provider oss  best-of-breed software with custom technology and integration services. Let a BSP host your suite of applications, and they can have you up and running in 60 to 90 days and can incorporate new technologies or update existing applications more quickly than can a typical in-house IT staff. According to Rene L. White, the senior vice president of marketing for eConvergent Inc. , they can blend 12 or more off-the-shelf applications with their own integration framework, known as emerge 3.0, to create a Read More

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

technology service provider oss  to support the entire technology stack its applications employ, notably the PostgreSQL database. Appealing Pricing Transparency Where xTuple is indisputably open (referring back to the question of OpenMFG''s true open source nature) is in the vendor''s transparency about its pricing and current product functionalities. For one, product pricing is available online . Despite new product additions, OpenMFG pricing remains unchanged, and the application continues to be offered as either 1) a Read More

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

technology service provider oss  advanced user interface (UI) technology that delivers more real time, relevant, and actionable customer information to the service agent''s desktop, thereby transforming a high-volume call center into a more efficient and effective multi-channel customer contact center. Amdocs further evolved its CRM offering in 2003 with the acquisition of the technology assets the bankrupt Exchange Applications Inc. ( Xchange , see Xchange Adds to the List of CRM Point Solutions'' Casualties ). Now re-branded as part of Read More

The Rising Financial Importance of Service


For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers.

technology service provider oss  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More

Service-oriented Architecture-Savior or Nemesis?


Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become responsive and cost-effective. But SOA is also a potential minefield: hype is raising expectations beyond reality in an environment that is already stressed. In fact, managed poorly, SOA can be an expensive and spectacular failure.

technology service provider oss  Systems , Service Oriented Technology , Service Oriented Website , Service Oriented Work , Services Oriented Data , Service Oriented Architecture , Service Oriented Architecture Advantages , Service Oriented Architecture Application , Service Oriented Architecture Basics , Service Oriented Architecture Benefits , Service Oriented Architecture Best Practices , Service Oriented Architecture Cost , Service Oriented Architecture Demystified , Service Oriented Architecture Examples , Service Oriented Read More

Service-now.com


PDG Group Model974

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Terra Technology


Based in Norwalk, Connecticut (US), Terra Technology provides real-time forecasting solutions for consumer goods companies. Terra’s pattern recognition technology works in conjunction with traditional demand planning systems to monitor daily demand signals. Terra’s customers include Campbell Soup, Georgia-Pacific, McCain Foods, and Ventura Foods.

technology service provider oss  Technology Based in Norwalk, Connecticut (US), Terra Technology provides real-time forecasting solutions for consumer goods companies. Terra’s pattern recognition technology works in conjunction with traditional demand planning systems to monitor daily demand signals. Terra’s customers include Campbell Soup, Georgia-Pacific, McCain Foods, and Ventura Foods. Read More

Video Synopsis Technology


Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly and time-intensive task that often requires a large team. Learn about one solution that provides a complete representation of all events occurring during 24 hours of video footage in a condensed clip, as short as a few minutes long.

technology service provider oss  Synopsis Technology Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly and time-intensive task that often requires a large team. Learn about one solution that provides a complete representation of all events occurring during 24 hours of video footage in a condensed clip, as short as a few minutes long. Read More

Terra Technology


Terra Technology's real time forecasting (RTF) solutions use pattern recognition mathematics to monitor daily demand signals. RTF is compatible with demand planning solutions from major enterprise resource planning (ERP) and supply chain vendors, including Manugistics, SAP, and i2 Technologies. The company's real time inventory (RTI) offering is a multi-echelon inventory optimization solution which includes the following capabilities: daily inventory target updates; full integration with conventional planning systems; inventory calculation using actual demand (not average demand); measurement of actual error over actual lead time; calculation of in-season and out-of-season lead-time difference for high volume stock-keeping units (SKUs); automatic adjustment for shutdowns; and rich modeling of time-phased equipment constraints across multiple SKUs.

technology service provider oss  Technology Terra Technology''s real time forecasting (RTF) solutions use pattern recognition mathematics to monitor daily demand signals. RTF is compatible with demand planning solutions from major enterprise resource planning (ERP) and supply chain vendors, including Manugistics, SAP, and i2 Technologies. The company''s real time inventory (RTI) offering is a multi-echelon inventory optimization solution which includes the following capabilities: daily inventory target updates; full integration with Read More

Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

technology service provider oss  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that Read More

We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices


The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more.

technology service provider oss  Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these Read More

S4 Technology Partners


S4 builds business applications utilizing a state-of-the-art BPMS (Business Process Management Suite) called Aura. We have experience in building Human Resources Portals that support employees to request vacation time, sick days, enroll in health plans, etc. Other apps we have built include Expense Reporting, NSF handling (bounced checks) and a myriad of other apps. Our solutions are 100% Web-based, available as SaaS and interface to any ERP in the market (SAP, Oracle Financials, etc.) at a fraction of the cost of the ERP licensing.

technology service provider oss  Technology Partners S4 builds business applications utilizing a state-of-the-art BPMS (Business Process Management Suite) called Aura. We have experience in building Human Resources Portals that support employees to request vacation time, sick days, enroll in health plans, etc. Other apps we have built include Expense Reporting, NSF handling (bounced checks) and a myriad of other apps. Our solutions are 100% Web-based, available as SaaS and interface to any ERP in the market (SAP, Oracle Financials, Read More

InetSoft Technology


Founded in 1996, InetSoft Technology Corporation provides business intelligence (BI) solutions and services to companies in a variety of industries. The InetSoft team hails from world-renowned organizations such as Bell Laboratories and Goldman Sachs. InetSoft's customer list includes companies in the entertainment, financial, health care, pharmaceutical, technology, and manufacturing industries, as well as local and national government organizations. InetSoft is headquartered in Piscataway, New Jersey (US).

technology service provider oss  Technology Founded in 1996, InetSoft Technology Corporation provides business intelligence (BI) solutions and services to companies in a variety of industries. The InetSoft team hails from world-renowned organizations such as Bell Laboratories and Goldman Sachs. InetSoft''s customer list includes companies in the entertainment, financial, health care, pharmaceutical, technology, and manufacturing industries, as well as local and national government organizations. InetSoft is headquartered in Read More