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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » technology service provider ims


What You Need to Know about E-learning Technology Standards Before Selecting an LMS
If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical

technology service provider ims  to Know about E-learning Technology Standards Before Selecting an LMS If you’re a small to medium business looking to purchase a learning management system (LMS), you may not be fully aware of the standards out there for e-learning. Many of us take for granted the fact that we can simply sign up for an e-learning course, whether it’s an online course, or a course offered through our own company’s LMS: We log in, start our training, breeze our way through the content and questions, and everything Read More...
The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

technology service provider ims  Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other documents, disclosed to others or used for any purpose other than that for which it is furnished, without the prior written consent of such nTels companies. The trademarks and service marks of nTels, including the nTels mark and logo, are the exclusive property of nTels, and may not be Read More...
Saba Software: All about People (Cloud) - Part 3


technology service provider ims  hefty investment, as cloud technology is new and requires that customer data reside outside of a customer’s “firewall” of protection, and many prospective customers could reject or delay adoption, thereby limiting the potential for this new offering. In addition, Saba realizes that public cloud infrastructure is still relatively new and could encounter unexpected problems. Saba has enterprise-class data centers and global co-locations placed around the world (including the US, Canada, Europe, Latin Read More...
Transition for Manhattan Associates Necessary for Long Term Growth
Based in Atlanta, Georgia, $78 million Manhattan Associates, Inc. develops, markets, and supports supply chain execution systems for distribution center

technology service provider ims  months with an Internet technology provider. The candidate will likely be drawn from vendors who support Internet retailers that see PkMS as a common denominator among their suppliers (70% probability). Provided that Manhattan can stake a claim in the e-Business marketplace within the next 12 months, it can expect to see a return to a healthier 50/50 mix of licenses/services by the second quarter of fiscal 2001 (60% probability). Vendor Recommendations To jump-start its Internet presence, Manhattan Read More...
Cameleon (Software) Might Change its Colors but Not its (Q2O/CPQ) Purpose - Part 2
Part 1 of this blog series talked about my recent reunion with Cameleon Software (formerly Access Commerce) a provider of on-demand and on-premises configure

technology service provider ims  The brand new Java technology-based Cameleon edge on-premises software suite of products was released in late 2008, and is already used by a dozen of major customers. Moreover, Cameleon entered the world of cloud computing  two years ago with the two brand new SaaS products: Cameleon cloud Designer and Cameleon cloud CPQ for Salesforce CRM . Cameleon has been integrated with Salesforce CRM for over two years but became a fully  multi-tenant SaaS  provider about a year ago. The first large SaaS Read More...
Making Technology Pay
The one thing you can count on today in business is change, whether it’s customers, business models, or the pace of business. To manage change, companies rely

technology service provider ims  Technology Pay The one thing you can count on today in business is change, whether it’s customers, business models, or the pace of business. To manage change, companies rely on technology. But the most effective management control and optimization of company performance can be achieved only if you have the right systems. Discover how an integrated system can help you manage data and make better decisions, for a more successful company. Read More...
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


technology service provider ims  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More...
Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

technology service provider ims  and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

technology service provider ims  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More...
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

technology service provider ims  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More...
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

technology service provider ims  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More...
Harvest Technology Group, Inc.
Harvest Technology Group (Harvest) Solution allows enterprises to automate business processes, collaborate across IT and business boundaries, control the

technology service provider ims  Technology Group, Inc. Harvest Technology Group (Harvest) Solution allows enterprises to automate business processes, collaborate across IT and business boundaries, control the overall state of the business and adapt rapidly and easily to change. The Harvest Solution is a unique offering that provides continued document process improvement by developing a multi-phase, fully integrated system by which your organization can manage. Harvest’s product combines a complimentary, enterprise-wide Read More...
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

technology service provider ims  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that''s easier said than done. But if you''re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More...
Rollout Delivery Team Comparison for Large Multi-Site Technology Deployments
Various scenarios can impact the resources for a rollout delivery team when utilized for large technology infrastructure rollouts at multiple locations

technology service provider ims  Comparison for Large Multi-Site Technology Deployments Various scenarios can impact the resources for a rollout delivery team when utilized for large technology infrastructure rollouts at multiple locations. Shifting processes, methodologies, and resources can streamline the technology rollout at each site. This paper explains how alterations to the rollout delivery team configuration, as determined by project variables, can impact site delivery and your business. Read more. Read More...

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