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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » technology service provider ims


What You Need to Know about E-learning Technology Standards Before Selecting an LMS
If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical

technology service provider ims  to Know about E-learning Technology Standards Before Selecting an LMS If you’re a small to medium business looking to purchase a learning management system (LMS), you may not be fully aware of the standards out there for e-learning. Many of us take for granted the fact that we can simply sign up for an e-learning course, whether it’s an online course, or a course offered through our own company’s LMS: We log in, start our training, breeze our way through the content and questions, and everything Read More...
Cameleon (Software) Might Change its Colors but Not its (Q2O/CPQ) Purpose - Part 2
Part 1 of this blog series talked about my recent reunion with Cameleon Software (formerly Access Commerce) a provider of on-demand and on-premises configure

technology service provider ims  The brand new Java technology-based Cameleon edge on-premises software suite of products was released in late 2008, and is already used by a dozen of major customers. Moreover, Cameleon entered the world of cloud computing  two years ago with the two brand new SaaS products: Cameleon cloud Designer and Cameleon cloud CPQ for Salesforce CRM . Cameleon has been integrated with Salesforce CRM for over two years but became a fully  multi-tenant SaaS  provider about a year ago. The first large SaaS Read More...
Saba Software: All about People (Cloud) - Part 3


technology service provider ims  hefty investment, as cloud technology is new and requires that customer data reside outside of a customer’s “firewall” of protection, and many prospective customers could reject or delay adoption, thereby limiting the potential for this new offering. In addition, Saba realizes that public cloud infrastructure is still relatively new and could encounter unexpected problems. Saba has enterprise-class data centers and global co-locations placed around the world (including the US, Canada, Europe, Latin Read More...
Customer Relationship Management and the Next Generation Network
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our

technology service provider ims  for the Small Business Technology Task Force. Leary earned a bachelor''s degree in accounting from the University of Delaware and a MBA concentrating in management information systems from Widener University. He can be reached at bleary@crm-essentials.com , or through his blog at http://www.brentleary.com . Read More...
Oracle Further Orchestrates Its SOA Forays Part Two: Strategy
Oracle''s vision of a complete collaborative e-Business solution requires a database strategy, an application server strategy, and an e-business strategy. Will

technology service provider ims  advantages of relational database technology plus the advantages of XML. Additionally, XML plays a major role within the Oracle Data Provider for .NET product . This is Part Two of a six-part note. Part One contained the event summary and began the market impact. Part Three will discuss strategy shifts. Part Four covers SOA and Web services. Part Five analyzes the Collaxa Acquisition. Part Six will discuss weaknesses and make user recommendations. Application Server Strategy Aimed at the mid-tier of Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

technology service provider ims  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More...
Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

technology service provider ims  and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

technology service provider ims  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More...
Duval Partners Technology
Duval Partners is a long established Australian consulting firm. We have over fifteen years experience in management accounting and information requirements

technology service provider ims  Partners Technology Duval Partners is a long established Australian consulting firm. We have over fifteen years experience in management accounting and information requirements of SME’s. Duval Partners won the rights to become a sales and implementation partner for Netsuite within Victoria in March 2004. In order to facilitate this appointment a new division was created called Duval Partners Technology. We design business systems to deliver real-time, accurate measurement of your critical Read More...
Harvest Technology Group, Inc.
Harvest Technology Group (Harvest) Solution allows enterprises to automate business processes, collaborate across IT and business boundaries, control the

technology service provider ims  Technology Group, Inc. Harvest Technology Group (Harvest) Solution allows enterprises to automate business processes, collaborate across IT and business boundaries, control the overall state of the business and adapt rapidly and easily to change. The Harvest Solution is a unique offering that provides continued document process improvement by developing a multi-phase, fully integrated system by which your organization can manage. Harvest’s product combines a complimentary, enterprise-wide Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

technology service provider ims  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More...
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

technology service provider ims  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that''s easier said than done. But if you''re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More...
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

technology service provider ims  May Be Overlooking Profits from After-sales Service Introduction Traditional sources of profit margins for manufacturers from product sales are diminishing as more and more products are commoditized, and margins are thus further and further reduced. On the other hand, profit margins from after-sales service are good (if managed well), and hold the promise of sustained (if not increased) revenue in the future. In industries like aircraft, automobile, computers, mobile phones, electronics, and so Read More...
Work Technology Corporation
WorkTech provides labor management software systems for complex organizations, integrated with all leading ERP and EAM systems. Serving the energy sector

technology service provider ims  Technology Corporation WorkTech provides labor management software systems for complex organizations, integrated with all leading ERP and EAM systems. Serving the energy sector, public and private utilities, manufacturing, and facilities management, WorkTech''s software can automate 100% of a company''s pay rules. With 20 years of experience in these sectors, WorkTech delivers sound products and consulting to its clients so that they obtain a significant return on investment every time. Read More...
Lower Technology Rollout Project Costs & Time
The rapid deployment of nationwide technology rollouts requires well-defined processes, robust management skills, and a unique understanding of how to get the

technology service provider ims  Technology Rollout Project Costs & Time The rapid deployment of nationwide technology rollouts requires well-defined processes, robust management skills, and a unique understanding of how to get the job done. Without a proven technology rollout system, businesses run a high risk of project complications that can result in increased costs, missed deadlines, and an overwhelming burden on internal resources. Learn what a technology rollout system is, how it can lower costs and save time without Read More...

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