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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 technology service provider cdr

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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technology service provider cdr  Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other documents, disclosed to others or used for any purpose other than that for which it is furnished, without the prior written consent of such nTels companies. The trademarks and service marks of nTels, including the nTels mark and logo, are the exclusive property of nTels, and may not be Read More

Saugatuck Technology


Saugatuck Technology is a research, advisory, and consulting firm. The company works with senior business and information technology (IT) executives, IT services providers, software vendors, and investors.

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


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technology service provider cdr  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More

Terra Technology


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Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


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Duval Partners Technology


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LeadTime Technology


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IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report




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technology service provider cdr  Putting Its Service Management Feelers Out For many manufacturers, aftermarket sales and service is where they cement a valued customer experience. Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations. VSI Read More

Identify and Leverage Your Existing Service Life Cycles


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technology service provider cdr  Delivery Management | Information Technology Service Management | Compliance Management Services | Service Request Management | ITIL Service Level Management | Management Service Agreement | Service Management Metrics | Itsm Service Management | Service Management Organization | Service Management Tool | Service Management Certification | Service Management Platform | Data Center Service Management | Service Management Company | Service Development Life Cycle | Product Service Life Cycle | Industry Read More

Top Software for Service Companies


For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

technology service provider cdr  reports today! Sponsored by Technology Evaluation Centers (TEC). For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More