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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » technology service provider cdr


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

technology service provider cdr  Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other documents, disclosed to others or used for any purpose other than that for which it is furnished, without the prior written consent of such nTels companies. The trademarks and service marks of nTels, including the nTels mark and logo, are the exclusive property of nTels, and may not be Read More
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

technology service provider cdr  May Be Overlooking Profits from After-sales Service Introduction Traditional sources of profit margins for manufacturers from product sales are diminishing as more and more products are commoditized, and margins are thus further and further reduced. On the other hand, profit margins from after-sales service are good (if managed well), and hold the promise of sustained (if not increased) revenue in the future. In industries like aircraft, automobile, computers, mobile phones, electronics, and so Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

technology service provider cdr  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More
Eagle Technology
Eagle Technology, Inc. was founded in 1986 and is based in Mequon, Wisconsin (US). The company provides maintenance software for different sizes of operations

technology service provider cdr  Technology Eagle Technology, Inc. was founded in 1986 and is based in Mequon, Wisconsin (US). The company provides maintenance software for different sizes of operations ranging from the single-user who needs a basic CMMS, to large, multisite clients and Fortune 500 companies that need a fully-featured enterprise solution. It has customers in more than twenty-five countries. Eagle Technology services a diverse cross-section of industries ranging from manufacturing; healthcare; local, state, and Read More
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

technology service provider cdr  Superior Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what''s the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You''ll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, Read More
Lower Technology Rollout Project Costs & Time
The rapid deployment of nationwide technology rollouts requires well-defined processes, robust management skills, and a unique understanding of how to get the

technology service provider cdr  Technology Rollout Project Costs & Time The rapid deployment of nationwide technology rollouts requires well-defined processes, robust management skills, and a unique understanding of how to get the job done. Without a proven technology rollout system, businesses run a high risk of project complications that can result in increased costs, missed deadlines, and an overwhelming burden on internal resources. Learn what a technology rollout system is, how it can lower costs and save time without Read More
VSI Putting Its Service Management Feelers Out
Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic

technology service provider cdr  Putting Its Service Management Feelers Out For many manufacturers, aftermarket sales and service is where they cement a valued customer experience. Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations. VSI Read More
Terra Technology
Terra Technology''s real time forecasting (RTF) solutions use pattern recognition mathematics to monitor daily demand signals. RTF is compatible with demand

technology service provider cdr  Technology Terra Technology''s real time forecasting (RTF) solutions use pattern recognition mathematics to monitor daily demand signals. RTF is compatible with demand planning solutions from major enterprise resource planning (ERP) and supply chain vendors, including Manugistics, SAP, and i2 Technologies. The company''s real time inventory (RTI) offering is a multi-echelon inventory optimization solution which includes the following capabilities: daily inventory target updates; full integration with Read More
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

technology service provider cdr  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More
Quonext Technology, S.A.
Quonext, como Master VAR de Microsoft en España, es la compañía de software de gestión que ofrece software y servicios de última tecnología con el objetivo de

technology service provider cdr  Technology, S.A. Quonext, como Master VAR de Microsoft en España, es la compañía de software de gestión que ofrece software y servicios de última tecnología con el objetivo de ayudar, de una manera ágil, potente y simple, a las organizaciones empresariales a conseguir su rentabilidad y competitividad mediante implantaciones rápidas, efectivas y al menor coste posible con los profesionales más cualificados para cada sector de negocio. Actualmente contamos con más de 500 clientes que Read More
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

technology service provider cdr   Read More
Vanguard Technology
Vanguard Technology was established in 1998. Since then, Vanguard Technology has been focusing on the R@ D of enterprise HR management by using information

technology service provider cdr  Technology Vanguard Technology was established in 1998. Since then, Vanguard Technology has been focusing on the R& D of enterprise HR management by using information systems. In August 1998, Vanguard Technology''s first generation HRMS, HRsoft V1.0 was successfully deployed at Coca-Cola''s branch in TianJin, China. This is a client/server based system that can be used by all the staff at the HR department of a whole company. It uses the big database from Microsoft or Oracle. Compared with previous Read More
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

technology service provider cdr  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

technology service provider cdr  factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

technology service provider cdr  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

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