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Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » technical data support


Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

technical data support  risk of having poor technical support response times from vendors. The consideration of these costs can be used as criteria for an informed decision. Anatomy of Direct Costs In order to give a basis for the analysis of costs relating to enterprise software, the general formula should be noted: total cost of solution = cost of actual software or licensing fee + cost of support + cost of implementation + cost of maintenance The weights assigned to each component in the model are assigned as a rule of Read More
SQL Server Technical Briefing
iSCSI storage area networks (SANs) offer an alternative for building SANs. Consolidating storage in a SAN offers storage management and scaling benefits for

technical data support  (iSCSI) (Wikipedia) SQL Server Technical Briefing - EqualLogic iSCSI SAN is also known as : iSCSI SAN , Internet Small Computer System Interface iSCSI , Internet Protocol Small Computer System Interface Storage Area Network , iSCSI IP SAN Solutions , iSCSI SAN Solutions , Internet Scsi , Storage Area Network SAN , SAN Protocol , Internet Protocol Small Computer System Interface , Computer Internet , iSCSI SAN Storage , SAN Solutions , iSCSI IP Network Storage , Improving SAN Performance Reliability , Read More
Planning Horizon of a Technical Personnel Management System
Airlines struggle every day to reduce costs, maintain the level of customer service, and have more efficient processes, and this puts more pressure on line

technical data support  determine the causes. More technical staff is needed to satisfy the maintenance demand. The system is capable of assigning jobs in an anticipated way and sending alerts when the amount of work exceeds the man-hours available to execute it. This allows to hire personnel or pay overtime. Supervisors or managers need to know the number of staff budgeted. The system will provide real data about the man-hours available and the site where they were used, as well as the extra technical staff that was required Read More
SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

technical data support  skills that are part technical (application and operations), part project manager, part testing, and part business operations. Summary – SAP support – The Future is Predictive Over the years, SAP has made great strides in moving from a reactive to a proactive support model. The Merriam-Webster dictionary definition of pro-active is “acting in anticipation of future problems, needs, or changes.” A more focused definition for software vendors might be more along the lines of “telling the customer Read More
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

technical data support  whether the customer calls technical support or submits a request online. The company has the same guaranteed response times for both support calls and online requests because its systems are integrated. Customers receive coupons for future services when support engineers do not respond to requests on an incoming basis or reply to e-mails within one to three hours. Great Plains states that it meets 98% of its guaranteed response times on average. The self-help and assisted support functions of eSupport Read More
Don''t Be Overwhelmed by Big Data
Big Data. The consumer packaged goods (CPG) industry is abuzz with those two words. And while it’s understandable that the CPG world is excited by the prospect

technical data support  t Be Overwhelmed by Big Data Big Data. The consumer packaged goods (CPG) industry is abuzz with those two words. And while it’s understandable that the CPG world is excited by the prospect of more data that can be used to better understand the who, what, why, and when of consumer purchasing behavior, it’s critical CPG organizations pause and ask themselves, “Are we providing retail and executive team members with “quality” data, and is the data getting to the right people at the right time? Read More
Data Pro Accounting Software
Data Pro Accounting Software, Inc., privately owned, is based in St. Petersburg, Florida and was originally incorporated in June of 1985. The goal of the

technical data support  Pro Accounting Software Data Pro Accounting Software, Inc., privately owned, is based in St. Petersburg, Florida and was originally incorporated in June of 1985. The goal of the corporation has always been to develop and market a full line of accounting software products for a wide range of market segments, on a broad spectrum of operating systems environments such as DOS, Windows and UNIX. Read More
Data Quality Strategy: A Step-by-Step Approach
To realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data—how

technical data support  Quality Strategy: A Step-by-Step Approach To realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data—how to clean it and how to keep it clean. Those organizations that approach this issue strategically will be successful. But what goes into a data quality strategy? This paper from Business Objects, an SAP company, explores the strategy in the context of data quality. Read More
Data Quality Basics
Bad data threatens the usefulness of the information you have about your customers. Poor data quality undermines customer communication and whittles away at

technical data support  Quality Basics Bad data threatens the usefulness of the information you have about your customers. Poor data quality undermines customer communication and whittles away at profit margins. It can also create useless information in the form of inaccurate reports and market analyses. As companies come to rely more and more on their automated systems, data quality becomes an increasingly serious business issue. Read More
Garbage in, Garbage out: Getting Good Data out of Your BI Systems
Find out in Garbage In, Garbage Out: Getting Good Data Out of Your BI Systems.

technical data support  in, Garbage out: Getting Good Data out of Your BI Systems Garbage in, garbage out. Poor quality data leads to bad business decisions. You need high quality data in your business intelligence (BI) system to facilitate effective analysis—to make the right decisions at the right time. But how do you achieve this? Find out in Garbage In, Garbage Out: Getting Good Data Out of Your BI Systems . In this Focus Brief , you''ll learn about the steps in the data delivery cycle, the problems can occur at Read More
Evoke Software Releases Axio Data Integration Product
Evoke Software Corporation has announced the release of Axio™, an e-business integration product designed to web-enable multiple different data sources into a

technical data support  Software Releases Axio Data Integration Product Evoke Software Releases Axio Data Integration Product M. Reed - June 27, 2000 Event Summary Evoke Software has created a new product based on their existing Migration Architect product. It will be known as Axio and is designed to provide rapid e-business integration with existing corporate operational systems, new e-commerce applications, customer relationship management, and/or data warehousing. Axio is designed to automatically discover information in Read More
10 Errors to Avoid When Building a Data Center
In the white paper ten errors to avoid when commissioning a data center, find out which mistakes to avoid when you''re going through the data center...

technical data support  Errors to Avoid When Building a Data Center Proper data center commissioning can help ensure the success of your data center design and build project. But it''s also a process that can go wrong in a number of different ways. In the white paper Ten Errors to Avoid when Commissioning a Data Center , find out which mistakes to avoid when you''re going through the data center commissioning process. From bringing in the commissioning agent too late into the process, to not identifying clear roles for Read More
Analytics and Big Data for the Mid-Market
Midsize companies increasingly have to grapple with big data, but determining which solutions among all the options will best help extract business value from

technical data support  and Big Data for the Mid-Market Midsize companies increasingly have to grapple with big data, but determining which solutions among all the options will best help extract business value from their data is challenging. This report focused on 69 mid-market organizations, offers guidance to these smaller companies on how they might narrow the options by revealing which technology enablers are prevalent in the mid-market, investigating which features are most used by top performing companies, and Read More
Next-generation Data Auditing for Data Breach Protection and Risk Mitigation
Data breaches and leaks are on the rise—and the consequences, from theft of identity or intellectual property, can seriously compromise a company’s reputation

technical data support  generation Data Auditing for Data Breach Protection and Risk Mitigation Data breaches and leaks are on the rise—and the consequences, from theft of identity or intellectual property, can seriously compromise a company’s reputation. Stolen laptops, hacking, exposed e-mail, insider theft, and other causes of data loss can plague your company. How can you detect (and respond!) to breaches and protect your data center? Learn about the functions and benefits of an automated data auditing system. Read More

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