X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 technical data support

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Core PLM--Product Data Management - Discrete RFI/RFP Template

Product Data Management (PDM), Engineering Change Order and Technology Transfer, Design Collaboration, Process and Project Management, Product Technology  

Start Now

Documents related to » technical data support

Minimizing the Total Cost of Technical Support for Enterprise Applications


Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership.

technical data support  risk of having poor technical support response times from vendors. The consideration of these costs can be used as criteria for an informed decision. Anatomy of Direct Costs In order to give a basis for the analysis of costs relating to enterprise software, the general formula should be noted: total cost of solution = cost of actual software or licensing fee + cost of support + cost of implementation + cost of maintenance The weights assigned to each component in the model are assigned as a rule of Read More

Four Critical Success Factors to Cleansing Data


Quality data in the supply chain is essential in when information is automated and shared with internal and external customers. Dirty data is a huge impediment to businesses. In this article, learn about the four critical success factors to clean data: 1- scope, 2- team, 3- process, and 4- technology.

technical data support  rule to greater team Technical BA assigned Data Cleansed per business rule Integrity reports written, tested and moved to production Data Owners trained in daily maintenance of report The process takes about 6 weeks for each field to move from analysis to production support. This means at any given time 1 Senior Functional BA will have 12 to 18 fields opened at a time. Duration planning - If you have 50 fields to cleanse then you are looking at a 3 to 4 month effort, but if you have 200 fields to cleanse Read More

Planning Horizon of a Technical Personnel Management System


Airlines struggle every day to reduce costs, maintain the level of customer service, and have more efficient processes, and this puts more pressure on line maintenance supervisors and engineers. This is where a maintenance personnel management system can be useful.

technical data support  determine the causes. More technical staff is needed to satisfy the maintenance demand. The system is capable of assigning jobs in an anticipated way and sending alerts when the amount of work exceeds the man-hours available to execute it. This allows to hire personnel or pay overtime. Supervisors or managers need to know the number of staff budgeted. The system will provide real data about the man-hours available and the site where they were used, as well as the extra technical staff that was required Read More

Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

technical data support  whether the customer calls technical support or submits a request online. The company has the same guaranteed response times for both support calls and online requests because its systems are integrated. Customers receive coupons for future services when support engineers do not respond to requests on an incoming basis or reply to e-mails within one to three hours. Great Plains states that it meets 98% of its guaranteed response times on average. The self-help and assisted support functions of eSupport Read More

SQL Server Technical Briefing


iSCSI storage area networks (SANs) offer an alternative for building SANs. Consolidating storage in a SAN offers storage management and scaling benefits for data centers, and iSCSI support in Windows Server 2003 makes connecting servers to an iSCSI SAN easier and more affordable. Read this technical briefing to understand best practices and the benefits of using an iSCSI SAN with SQL Server 2005.

technical data support  (iSCSI) (Wikipedia) SQL Server Technical Briefing - EqualLogic iSCSI SAN is also known as : iSCSI SAN , Internet Small Computer System Interface iSCSI , Internet Protocol Small Computer System Interface Storage Area Network , iSCSI IP SAN Solutions , iSCSI SAN Solutions , Internet Scsi , Storage Area Network SAN , SAN Protocol , Internet Protocol Small Computer System Interface , Computer Internet , iSCSI SAN Storage , SAN Solutions , iSCSI IP Network Storage , Improving SAN Performance Reliability , Read More

Re-think Data Integration: Delivering Agile BI Systems with Data Virtualization


Read this white paper to learn about a lean form of on-demand data integration technology called data virtualization. Deploying data virtualization results in business intelligence (BI) systems with simpler and more agile architectures that can confront the new challenges much more easily.

All the key concepts of data virtualization are described, including logical tables, importing data sources, data security, caching, and query optimization. Examples are given of application areas of data virtualization for BI, such as virtual data marts, big data analytics, extended data warehouse, and offloading cold data.

technical data support  think Data Integration: Delivering Agile BI Systems with Data Virtualization Today’s business intelligence (BI) systems have to change, because they’re confronted with new technological developments and new business requirements, such as productivity improvement and systems as well as data in the cloud. This white paper describes a lean form of on-demand data integration technology called data virtualization, and shows you how deploying data virtualization results in BI systems with simpler and more Read More

Data Migration Best Practices


Large-scale data migrations can be challenging, but with the appropriate planning—and through careful execution of that plan—organizations can greatly reduce the risks and costs associated with these projects. This paper offers a handy checklist of issues to consider before, during, and after migration.

technical data support  Migration Best Practices Large-scale data migrations can be challenging, but with the appropriate planning—and through careful execution of that plan—organizations can greatly reduce the risks and costs associated with these projects. This paper offers a handy checklist of issues to consider before, during, and after migration. Read More

The Role of Cloud in Your Storage and Data Protection Strategy


Find out in Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy.

technical data support  Role of Cloud in Your Storage and Data Protection Strategy The Role of Cloud in Your Storage and Data Protection Strategy Cloud storage is gaining in popularity with companies seeking a more efficient, dynamic, and responsive IT environment. But what are the issues and challenges involved? And how do you make sense of a bewildering maze of cloud storage options? Find out in Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy . In this practical IDC report, you''ll learn Read More

Beware of Legacy Data - It Can Be Lethal


Legacy data can be lethal to your expensive new application – two case studies and some practical recommendations.

technical data support  on the website. The technical integration with SAP IS-U did succeed. But it didn''t work out well... When a customer started using the website, he would typically see only part of his data. The reason: lots of customers had multiple customer records, each telling part of the truth about the customer. The explanation: one customer record might come from the company selling natural gas in his region; a second customer record might come from yet another company selling electricity; the third from a former Read More

New Data Protection Strategies


One of the greatest challenges facing organizations is the protection of corporate data. The issues complicating data protection are compounded by increased demand for data capacity and higher service levels. Often these demands are coupled with regulatory requirements and a shifting business environment. Learn about data protection strategies that can help organizations meet these demands while maintaining flat budgets.

technical data support  Data Protection Strategies One of the greatest challenges facing organizations is the protection of corporate data. The issues complicating data protection are compounded by increased demand for data capacity and higher service levels. Often these demands are coupled with regulatory requirements and a shifting business environment. Learn about data protection strategies that can help organizations meet these demands while maintaining flat budgets. Read More

Data Governance: Controlling Your Organization’s Mission-critical Information


Controlling your company’s key information through data governance is more than just good practice—it can make the difference between success and failure at meeting compliance requirements and at arming your organization with a competitive edge.

technical data support  Governance: Controlling Your Organization’s Mission-critical Information If you think data governance is something dry and remote, think again. When it comes to compliance, data governance can help your company avoid hefty fines and even jail terms for its senior executives. In terms of customer service, data governance can reduce customer churn while giving your company a decisive competitive edge. And as for supply chain management, data governance can help your company understand what products Read More

Increasing Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management


Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses leverage data as an asset.

technical data support  Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses Read More

Transactional Data: Driving Real-Time Business


A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business users can efficiently access, understand, and act on. SAP and HP are tackling this challenge head-on. Download this article to learn more.

technical data support  Data: Driving Real-Time Business A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business users can efficiently access, understand, and act on. SAP and HP are tackling this challenge head-on. Download this article to learn more. Read More

The Fast Path to Big Data


Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more immediate decisions that result in better business outcomes. Big data has already been put in use by companies across vertical market segments to improve top- and bottom-line performance. As unstructured data becomes a pervasive source of business intelligence, big data will continue to play a more strategic role in enterprise information technology (IT). Companies that recognize this reality—and that act on it in a technologically, operationally, and economically optimized way—will gain sustainable competitive advantages.

technical data support  Fast Path to Big Data Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more immediate decisions that result in better business outcomes. Big data has already been put in use by companies across vertical market segments to improve top- and bottom-line performance. As unstructured data becomes a pervasive source of business intelligence, big data will continue to play a more strategic role in enterprise Read More

Enterprise Data Management: Migration without Migraines


Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an understanding of the entire ERP data lifecycle combined with industry-specific experience, knowledge, and skills to drive the process through the required steps accurately, efficiently, and in the right order. Read this white paper to learn more.

technical data support  Data Management: Migration without Migraines Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an understanding of the entire ERP data lifecycle combined with industry-specific experience, knowledge, and skills to drive the process through the required steps accurately, efficiently, and in the right order. Read this white paper to learn more. Read More