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Software Functionality Revealed in Detail
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 technical data support

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Core PLM--Product Data Management - Discrete RFI/RFP Template

Product Data Management (PDM), Engineering Change Order and Technology Transfer, Design Collaboration, Process and Project Management, Product Technology  

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Documents related to » technical data support

Minimizing the Total Cost of Technical Support for Enterprise Applications


Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership.

technical data support  risk of having poor technical support response times from vendors. The consideration of these costs can be used as criteria for an informed decision. Anatomy of Direct Costs In order to give a basis for the analysis of costs relating to enterprise software, the general formula should be noted: total cost of solution = cost of actual software or licensing fee + cost of support + cost of implementation + cost of maintenance The weights assigned to each component in the model are assigned as a rule of Read More

Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

technical data support  whether the customer calls technical support or submits a request online. The company has the same guaranteed response times for both support calls and online requests because its systems are integrated. Customers receive coupons for future services when support engineers do not respond to requests on an incoming basis or reply to e-mails within one to three hours. Great Plains states that it meets 98% of its guaranteed response times on average. The self-help and assisted support functions of eSupport Read More

SQL Server Technical Briefing


iSCSI storage area networks (SANs) offer an alternative for building SANs. Consolidating storage in a SAN offers storage management and scaling benefits for data centers, and iSCSI support in Windows Server 2003 makes connecting servers to an iSCSI SAN easier and more affordable. Read this technical briefing to understand best practices and the benefits of using an iSCSI SAN with SQL Server 2005.

technical data support  (iSCSI) (Wikipedia) SQL Server Technical Briefing - EqualLogic iSCSI SAN is also known as : iSCSI SAN , Internet Small Computer System Interface iSCSI , Internet Protocol Small Computer System Interface Storage Area Network , iSCSI IP SAN Solutions , iSCSI SAN Solutions , Internet Scsi , Storage Area Network SAN , SAN Protocol , Internet Protocol Small Computer System Interface , Computer Internet , iSCSI SAN Storage , SAN Solutions , iSCSI IP Network Storage , Improving SAN Performance Reliability , Read More

More Infrastructure Support for CyberCarriers


Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.

technical data support  planning, design, integration and technical support of complex, carrier-grade network infrastructures. The announcement is the first step in a CyberCarrier initiative by Lucent Technologies to help ensure design and delivery of end-to-end network and Internet data center solutions for CyberCarriers. CyberCarriers are service providers who offer a combination of high speed networking and data center services, including servers, storage and network transport, to Application Service Providers, Internet Read More

Planning Horizon of a Technical Personnel Management System


Airlines struggle every day to reduce costs, maintain the level of customer service, and have more efficient processes, and this puts more pressure on line maintenance supervisors and engineers. This is where a maintenance personnel management system can be useful.

technical data support  determine the causes. More technical staff is needed to satisfy the maintenance demand. The system is capable of assigning jobs in an anticipated way and sending alerts when the amount of work exceeds the man-hours available to execute it. This allows to hire personnel or pay overtime. Supervisors or managers need to know the number of staff budgeted. The system will provide real data about the man-hours available and the site where they were used, as well as the extra technical staff that was required Read More

The Teradata Database and the Intelligent Expansion of the Data Warehouse


In 2002 Teradata launched the Teradata Active Enterprise Data Warehouse, becoming a key player in the data warehouse and business intelligence scene, a role that Teradata has maintained until now. Teradata mixes rigorous business and technical discipline with well-thought-out innovation in order to enable organizations to expand their analytical platforms and evolve their data initiatives. In this report TEC Senior BI analyst Jorge Garcia looks at the Teradata Data Warehouse in detail, including functionality, distinguishing characteristics, and Teradata's role in the competitive data warehouse space.

technical data support  mixes rigorous business and technical discipline with well-thought-out innovation in order to enable organizations to expand their analytical platforms and evolve their data initiatives. In this report TEC Senior BI analyst Jorge Garcia looks at the Teradata Data Warehouse in detail, including functionality, distinguishing characteristics, and Teradata''s role in the competitive data warehouse space. Read More

Analytics and Big Data for the Mid-Market


Midsize companies increasingly have to grapple with big data, but determining which solutions among all the options will best help extract business value from their data is challenging. This report focused on 69 mid-market organizations, offers guidance to these smaller companies on how they might narrow the options by revealing which technology enablers are prevalent in the mid-market, investigating which features are most used by top performing companies, and showing how these solutions provide tangible benefits to line-of-business operations.

technical data support  and Big Data for the Mid-Market Midsize companies increasingly have to grapple with big data, but determining which solutions among all the options will best help extract business value from their data is challenging. This report focused on 69 mid-market organizations, offers guidance to these smaller companies on how they might narrow the options by revealing which technology enablers are prevalent in the mid-market, investigating which features are most used by top performing companies, and Read More

Big Data: Operationalizing the Buzz


Integrating big data initiatives into the fabric of everyday business operations is growing in importance. The types of projects being implemented overwhelmingly favor operational analytics. Operational analytics workloads are the integration of advanced analytics such as customer segmentation, predictive analytics, and graph analysis into operational workflows to provide real-time enhancements to business processes. Read this report to learn more.

technical data support  Data: Operationalizing the Buzz Integrating big data initiatives into the fabric of everyday business operations is growing in importance. The types of projects being implemented overwhelmingly favor operational analytics. Operational analytics workloads are the integration of advanced analytics such as customer segmentation, predictive analytics, and graph analysis into operational workflows to provide real-time enhancements to business processes. Read this report to learn more. Read More

The Use of Ceiling-Ducted Air Containment in Data Centers


Ducting hot IT-equipment exhaust to a drop ceiling can be an effective air management strategy, improving the reliability and energy efficiency of a data center. Typical approaches include ducting either individual racks or entire hot aisles and may be passive (ducting only) or active (include fans). This paper examines available ducting options and explains how such systems should be deployed and operated. Practical cooling limits are established and best-practice recommendations are provided.

technical data support  Use of Ceiling-Ducted Air Containment in Data Centers Ducting hot IT-equipment exhaust to a drop ceiling can be an effective air management strategy, improving the reliability and energy efficiency of a data center. Typical approaches include ducting either individual racks or entire hot aisles and may be passive (ducting only) or active (include fans). This paper examines available ducting options and explains how such systems should be deployed and operated. Practical cooling limits are established an Read More

Managing Small Data Centers: A Short Guide to Running Secure and Resilient Data Centers for Mid-sized Businesses


To keep your growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if managing IT is not your core competence, what are your options? A managed service provider (MSP) can help. Learn about the benefits of outsourcing data center management, and make sure your crucial business applications are always available when you need them.

technical data support  Small Data Centers: A Short Guide to Running Secure and Resilient Data Centers for Mid-sized Businesses To keep your growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if managing IT is not your core competence, what are your options? A managed service provider (MSP) can help. Learn about the benefits of outsourcing data center management, and make sure your crucial business applications are always available Read More

Increasing Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management


Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses leverage data as an asset.

technical data support  Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses Read More

Backing up Data in the Private Cloud: Meeting the Challenges of Remote Data Protection - Requirements and Best Practices


This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions to the challenges of protecting distributed business data by establishing a private cloud/enterprise cloud. Learn which best practices can ensure business continuity throughout an organization with a distributed information technology (IT) infrastructure.

technical data support  up Data in the Private Cloud: Meeting the Challenges of Remote Data Protection - Requirements and Best Practices This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions to the challenges of protecting distributed business data by establishing a private cloud/enterprise cloud. Learn which best practices can ensure business continuity throughout an organization with a distributed information Read More

Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations


While terabytes used to be synonymous with big data warehouses, now it’s petabytes, and the rate of growth in data volumes continues to escalate as organizations seek to store and analyze greater levels of transaction details, as well as Web- and machine-generated data, to gain a better understanding of customer behavior and drivers. This report examines the rise of "big data" and the use of analytics to mine that data.

technical data support  Data Analytics: Profiling the Use of Analytical Platforms in User Organizations While terabytes used to be synonymous with big data warehouses, now it’s petabytes, and the rate of growth in data volumes continues to escalate as organizations seek to store and analyze greater levels of transaction details, as well as Web- and machine-generated data, to gain a better understanding of customer behavior and drivers. This report examines the rise of big data and the use of analytics to mine that data. Read More

Data Management and Analysis


From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it is also a resource for acquiring knowledge and supporting the decisions companies need to make in all aspects of economic ventures, including mergers and acquisitions (M&As).

For organizational growth, all requirements and opportunities must be accurately communicated throughout the value chain. All users—from end users to data professionals—must have the most accurate data tools and systems in place to efficiently carry out their daily tasks. Data generation development, data quality, document and content management, and data security management are all examples of data-related functions that provide information in a logical and precise manner.

technical data support  Management and Analysis From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it is also a resource for acquiring knowledge and supporting the decisions companies need to make in all aspects of economic ventures, including mergers and acquisitions (M&As). For organizational growth, all requirements and opportunities must be accurately communicated throughout the value chain. All users—from end users Read More