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Documents related to » technical account management


Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management
Traditionally, change management in product development and engineering has been viewed as a way to control cost and improve efficiencies. But companies are

technical account management  changes outside of the technical change to the product, and are ultimately looking to the impact on the customer, the supply chain, and the plant. The Best-in-Class are more likely to determine if there is an impact on product requirements, making sure that the change does not violate any original goals for the product. They also review the impact on manufacturing tooling or equipment as well as the potential impact on manufacturing processes. Finally, they are more likely to review current supply and Read More...
Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

technical account management  to accounts that required technical aptitude. While managers who reviewed account alignments weekly recognized the costs associated with instability in account coverage, they did not hesitate to shift resources on short notice. Though time-consuming, this process had a dramatic and positive impact on the company''s opportunity win-rate and customersatisfaction levels. FOCUS ON PRODUCTIVE USE OF TIME AND RESOURCES   SALES FORCE AUTOMATION CAN EMPOWER SALESPEOPLE TO PRIORITIZE ACTIVITIES The proper Read More...
IT Vendor Management in Hard Economic Times
During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and

technical account management  implemented organizational change within technical projects to drive efficiencies and long-term return on investment. Doug has experience on the ground as an ex-pat managing organizational change and effectiveness in multi-cultural global companies. As an experienced member of senior management teams, Doug has participated in and managed strategic planning projects. Doug has earned his BS and MBA from the University of Wisconsin-Milwaukee. Harvey Fain has an Electrical Engineering degree from Pratt Read More...
The Case for Pricing Management
Savvy and dynamically optimized pricing can mean the difference between survival and failure. In many environments it might be smarter, quicker, and more useful

technical account management  and development (R&D) and technical services for a certain customer. Any company''s price management state of affairs should not be ascertained through mere intuition, but rather through a sound metric system and assessment of current pricing practices and their visibility throughout the trading network. Once the pricing flows are well understood, potential improvements are often easy to spot, since these processes were devised before sophisticated pricing software applications were available to guide and Read More...
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

technical account management  System Account Management | Technical Account Management | Total Account Management | Trial Accounts Management | Wireless Account Management | KPI Account Management | KPI Account Management Agreement | KPI Account Management Application | KPI Account Management Assistant | KPI Account Management Association | KPI Account Management Basics | KPI Account Management Center | KPI Account Management Corporation | KPI Account Management Crossing | KPI Account Management Definition | KPI Account Management Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

technical account management  relationship management evaluation center,manage relationships,relationship management system,supplier relationship management,relationship management application,relationship management software sales force automation, hosted crm, salesforce.com, sage crm, customer service, contact management, sales forecasting,customer management relationship,client relationship management,srm,crm,customer care and billing,quote to order,business relationships,customer relationship management. Read More...
Succession Management: A Primer
Many companies plan for vacancies at the top level, but few have a succession management strategy that considers all aspects of the business and levels of the

technical account management  SAP,hr,motivation,job description,project management,payroll,human resources,humanresources,risk management,workforce,job vacancies,job application,time management,resource management,job opportunities Read More...
The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

technical account management  channel, or providing a technical solution for a channel management activity without knowing about the hard-learned lessons contained in this report is far too great. So, read the report—and also watch the webinar replay. They may be the best dance lessons you can take before you embark on your own channel management shuffle! This article is from Parallax View, ChainLink Research''s on-line magazine, read by over 150,000 supply chain and IT professionals each month. Thought-provoking and actionable Read More...
Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

technical account management  Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization Originally published - April 12, 2006 The market uses the terms business performance management (BPM), corporate performance management (CPM), and enterprise performance management (EPM) interchangeably. Vendors and industry analysts use these terms to describe performance management, but essentially they all mean the same thing. BPM represents the next generation of business intellige Read More...
Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

technical account management  global supply chain management,supply chain management programs,supply chain management tools,integrated supply chain management,supply chain management systems,supply chain management solutions,supply chain management consulting,supply chain management company,supply chain management definition,define supply chain management,software supply chain management,supply chain management strategies,green supply chain management,supply chain management articles,supply chain management system Read More...
MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services

technical account management  web content management system,web content management framework,modx,web content management system review,web content management system comparison,web based content management system,web content management system software,web content management system reviews,web site content management system,modx developers,free web content management system,web content management system free,best web content management system,web content management system cms,content management system web design Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

technical account management  operations while decreasing internal technical support costs. This is part two of the three-part series Integrating Customer Relationship Management and Service Resolution Management . Part three takes a look at the more specific benefits of CRM-SRM integration, and makes recommendations as to how companies should go about this process. For more information and to start your own custom solution comparison, please visit TEC''s Customer Relationship Management Evaluation Center Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

technical account management  Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations Introduction In the last couple of years, the enterprise resource planning (ERP) industry has changed the landscape of the project portfolio management (PPM) marketplace. ERP vendors, such as SAP , Oracle , and Microsoft , have recognized the value of developing and delivering services to professional services organizations (PSO). Faced with this new reality, the best-of-breed vendors that Read More...
Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC''s BPM Evaluation Center. The

technical account management  business process workflow,bpm business process management software,business process management bpm software,business process management tool,business process mapping,business process management solution,business process management software tools,workflow and business process management,business process management in,business process automation software,business process management training,business process management services,of business process management,business process management systems,business process consulting Read More...
Systems Monitoring and Management: Vendor Evaluation Checklist
This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for

technical account management  Uptime Software,systems management,information systems management,server management software,systems monitoring,systems management solutions,information system management,enterprise systems management,server management,systems management solution,open source systems management,systems management information,systems monitoring software,erp software selection,erp software evaluation Read More...

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